# IE-11 unable to run the test case **URL:** \ **Category:** Web Testing\ **Tags:** web-testing, katalon-studio\ **Created:** [June 25, 2019, 8:34pm UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611 "2019-06-25T20:34:34Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![praveen.bachhu](https://avatars.discourse-cdn.com/v4/letter/p/f05b48/32.png) [@praveen.bachhu](https://forum.katalon.com/u/praveen.bachhu)\ **Post date:** [June 25, 2019, 8:34pm UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611/1 "2019-06-25T20:34:34Z")
Hi Community someone can please assist me ,when I’m trying to run test case with Internet explorer its erroring. Message:Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’ Thanks ---
**Author:** ![Ajeet\_Kumar\_Yadawa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ajeet_kumar_yadawa/32/17841_2.png) [@Ajeet\_Kumar\_Yadawa](https://forum.katalon.com/u/Ajeet_Kumar_Yadawa)\ **Post date:** [June 26, 2019, 5:51am UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611/2 "2019-06-26T05:51:39Z")
@praveen.bachhu- Configure your IE according to given steps and try. If still you get issue share your code snippet. > **[Internet Explorer Configurations](https://docs.katalon.com/katalon-studio/docs/internet-explorer-configurations.html)** > > In order to run automation test on Internet Explorer, you need the following setup: For IE 7 or higher: Enable Protected Mode must be the same (checked/unchecked) for all available... ---
**Author:** ![praveen.bachhu](https://avatars.discourse-cdn.com/v4/letter/p/f05b48/32.png) [@praveen.bachhu](https://forum.katalon.com/u/praveen.bachhu)\ **Post date:** [June 27, 2019, 10:04am UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611/3 "2019-06-27T10:04:38Z")
Hi Ajeet, tried the steps as mentioned in IE configurations documents, still doesn’t work. Displaying the following error for both IE-11 and Edge browsers Reason: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’ at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67) at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60) at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source) at Login-Angular.run(Login-Angular:20) at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194) at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119) at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:337) at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:328) at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:307) at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:299) at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:233) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114) at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105) at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source) at TempTestCase1561629629402.run(TempTestCase1561629629402.groovy:21) Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to match capability set 0: browserName must be ‘internet explorer’, but was ‘Internet explorer’ Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’ System info: host: ‘PP076’, ip: ‘192.168.12.137’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ Driver info: driver.version: CInternetExplorerDriver remote stacktrace: at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$new$0(W3CHandshakeResponse.java:57) at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$getResponseFunction$2(W3CHandshakeResponse.java:104) at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:123) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:126) at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:73) at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:142) at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83) at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:600) at com.kms.katalon.selenium.driver.CInternetExplorerDriver.execute(CInternetExplorerDriver.java:22) at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:219) at org.openqa.selenium.ie.InternetExplorerDriver.run(InternetExplorerDriver.java:223) at org.openqa.selenium.ie.InternetExplorerDriver.(InternetExplorerDriver.java:215) at org.openqa.selenium.ie.InternetExplorerDriver.(InternetExplorerDriver.java:192) at com.kms.katalon.selenium.driver.CInternetExplorerDriver.(CInternetExplorerDriver.java:15) at com.kms.katalon.core.webui.driver.DriverFactory.createNewIEDriver(DriverFactory.java:417) at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:237) at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:188) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.doCall(OpenBrowserKeyword.groovy:74) at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$\_openBrowser\_closure1.call(OpenBrowserKeyword.groovy) at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20) … 17 more Thanks Praveen ---
**Author:** ![Ajeet\_Kumar\_Yadawa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ajeet_kumar_yadawa/32/17841_2.png) [@Ajeet\_Kumar\_Yadawa](https://forum.katalon.com/u/Ajeet_Kumar_Yadawa)\ **Post date:** [June 27, 2019, 11:17am UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611/4 "2019-06-27T11:17:42Z")
> [@praveen.bachhu](#): > > Caused by: org.openqa.selenium.SessionNotCreatedException: Unable to match capability set 0: browserName must be ‘internet explorer’, but was ‘Internet explorer’ > Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’ > System info: host: ‘PP076’, ip: ‘192.168.12.137’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’ > Driver info: driver.version: CInternetExplorerDriver @praveen.bachhu - It’s seems due to Internetexplorer driver is not compatible with Selenium. Please check again by replacing selenium jar with latest one. ---
**Author:** ![praveen.bachhu](https://avatars.discourse-cdn.com/v4/letter/p/f05b48/32.png) [@praveen.bachhu](https://forum.katalon.com/u/praveen.bachhu)\ **Post date:** [June 27, 2019, 11:27am UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611/5 "2019-06-27T11:27:25Z")
Hi Ajeet, I managed to resolve the issue, I’m not sure whether it might work for other people or not. It is a random resolution, all I did go to settings set the following in the Desired Capabilities: ![image](https://europe1.discourse-cdn.com/katalon/original/2X/0/0dad7a0d057cdff547925207d6ba556138b23ebd.png) Apply and OK Then Run the test case, notice throwing the above error. Now go back to Settings → DesiredCapabilities → your browser option → click Clear → Apply and OK(literally you’re clearing everything ), Now run the test case and notice the test case running successfully. Thank you for the assistance anyway. ---
**Author:** ![praveen.bachhu](https://avatars.discourse-cdn.com/v4/letter/p/f05b48/32.png) [@praveen.bachhu](https://forum.katalon.com/u/praveen.bachhu)\ **Post date:** [June 27, 2019, 11:37am UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611/6 "2019-06-27T11:37:27Z")
Hi Ajeet, Unfortunately my resolution not working,as it seems randomly worked,as mentioned earlier replace the selenium jar file with latest one,could you please assist me with the steps. Thanks ---
**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\ **Post date:** [August 8, 2022, 7:43am UTC](https://forum.katalon.com/t/ie-11-unable-to-run-the-test-case/28611/7 "2022-08-08T07:43:35Z")
Archived on August 8, 2022, 7:43am UTC