# IE 11 Recording and Running problem **URL:** \ **Category:** Bug Report\ **Tags:** bugs-report, katalon-studio\ **Created:** [March 19, 2019, 8:16am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440 "2019-03-19T08:16:55Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 19, 2019, 8:16am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/1 "2019-03-19T08:16:55Z")
Hi everyone. I have a recording and running problem with IE11 . I made the configurations that are mentioned on the following link : [https://docs.katalon.com/katalon-studio/docs/internet-explorer-configurations.html](https://docs.katalon.com/katalon-studio/docs/internet-explorer-configurations.html) But I don’t get any results at all. Are there any suggestions? ---
**Author:** ![hpulsford](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hpulsford/32/2985_2.png) [@hpulsford](https://forum.katalon.com/u/hpulsford)\ **Post date:** [March 19, 2019, 9:03am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/2 "2019-03-19T09:03:44Z")
Hi there - could you please tell us more information - youve told us there is a problem but havent actually said the issue you are facing > [@\[TIP\] How To Help Us Help You!](http://forum.katalon.com/t/tip-my-test-is-broken-nothing-works-please-help-me/12919): > > My test is BROKEN! NOTHING WORKS! HELP ME! Relax. We get it. We really do. There are some pretty smart and clever people on this forum, but you must realize, they are not magicians or wizards or gods. They cannot see your code, they can’t see your errors and they don’t even know what your AUT is meant to do even though it might seem perfectly obvious to you. So please relax and follow the advice below, before you start writing your post. The advice below will tell you the exact information … ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 19, 2019, 10:55am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/3 "2019-03-19T10:55:43Z")
Actually, I don’t have a mistake. When I try to register via the IE browser, it does not record any operations (Only open browser, navigateurl and close browser can do the operations.). In addition, the browser I saved with a different browser does not run from the IE browser. ---
**Author:** ![hpulsford](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hpulsford/32/2985_2.png) [@hpulsford](https://forum.katalon.com/u/hpulsford)\ **Post date:** [March 19, 2019, 11:07am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/4 "2019-03-19T11:07:05Z")
This seems to be a known bug as many people have the same issue or something similar when trying to record with IE11 @devalex88 this seems to have affected quite a few people as i can see numerous topics created - could you please advise on when a fix could be expected or a way around this issue. > [@KATALON is not recording from IE 11](http://forum.katalon.com/t/katalon-is-not-recording-from-ie-11/6128): > > Hi ,   I am trying to record steps from IE11 for my application. But Katalon is capturing only mouse double click. Even i have done setup using below link [https://docs.katalon.com/display/KD/Internet+Explorer+Configurations](https://docs.katalon.com/display/KD/Internet+Explorer+Configurations). ---
**Author:** ![devalex88](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/devalex88/32/336_2.png) [@devalex88](https://forum.katalon.com/u/devalex88)\ **Post date:** [March 22, 2019, 3:11am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/5 "2019-03-22T03:11:05Z")
We are working on this. Thank you all for the report. ---
**Author:** ![Alice](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alice/32/472_2.png) [@Alice](https://forum.katalon.com/u/Alice)\ **Post date:** [March 22, 2019, 4:16am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/6 "2019-03-22T04:16:12Z")
@kdryetyln Which version are you use? Please provide more detail (URL, log file,… ) to investigate. Many thanks, ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 22, 2019, 5:51am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/7 "2019-03-22T05:51:30Z")
@Alice I use Katalaon Studio 6.0.5 version. ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 22, 2019, 7:16am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/8 "2019-03-22T07:16:52Z")
@Alice Actually, I don’t have a mistake. When I try to register via the IE browser, it does not record any operations (Only open browser, navigateurl and close browser can do the operations.). In addition, the browser I saved with a different browser does not run from the IE browser. ---
**Author:** ![Alice](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alice/32/472_2.png) [@Alice](https://forum.katalon.com/u/Alice)\ **Post date:** [March 22, 2019, 7:35am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/9 "2019-03-22T07:35:26Z")
6.0.5 download on [katalon.com](http://katalon.com) or upgrade from v5.x.x? Because it’s work fine on my side :(( ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 22, 2019, 8:28am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/10 "2019-03-22T08:28:19Z")
I took videos of my actions but I can’t upload it here. Unfortunately I don’t record my transactions. Could you share a video recording? @Alice ![image](https://europe1.discourse-cdn.com/katalon/original/2X/7/749a64c391e9aa0b9db50d4df3c7d17e229d84cb.png) ![image](https://europe1.discourse-cdn.com/katalon/original/2X/2/20d497deac865bd5f9e91916021eb7cea8ecb0c1.png) ---
**Author:** ![paresh.chauhan](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/paresh.chauhan/32/3340_2.png) [@paresh.chauhan](https://forum.katalon.com/u/paresh.chauhan)\ **Post date:** [March 25, 2019, 4:14pm UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/11 "2019-03-25T16:14:37Z")
I’m new to Katalon. I am experiencing that same issue on my Windows 10 build 1803 laptop. I have tried both version 6.0.5 and 5.10.1 test recordings via IE 11. As a test I tried the test using localhost and on my test server, in both cases IE opened, Katalon recorded ‘Open Browser’ before the login screen appeared the ‘Close Browser’ was added, then recording stops. The application I am running is quite old and is being run in compatibility mode, it will not run on any other browsers, only IE 11! I have attached a screenshot of what I am seeing. Please advise on how to progress. ![katalon%20open-close%20issue](https://europe1.discourse-cdn.com/katalon/original/2X/8/86db78a8c0dafb908f60686402946672ac007d2c.png) ---
**Author:** ![Alice](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alice/32/472_2.png) [@Alice](https://forum.katalon.com/u/Alice)\ **Post date:** [March 26, 2019, 4:01am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/12 "2019-03-26T04:01:37Z")
Oh, sorry, it my mistake, the issue has been fixed in v6.0.6. You can try again with latest version(6.1) in the web site [katalon.com](http://katalon.com), or using this link to download [https://github.com/katalon-studio/katalon-studio/releases](https://github.com/katalon-studio/katalon-studio/releases) ---
**Author:** ![Alice](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alice/32/472_2.png) [@Alice](https://forum.katalon.com/u/Alice)\ **Post date:** [March 26, 2019, 4:08am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/13 "2019-03-26T04:08:15Z")
Have you tried with latest(6.1) version on our website? ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 26, 2019, 6:15am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/14 "2019-03-26T06:15:21Z")
@Alice I tried it with the new version But it does not happen. Operations still do not record. ---
**Author:** ![Alice](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alice/32/472_2.png) [@Alice](https://forum.katalon.com/u/Alice)\ **Post date:** [March 26, 2019, 7:46am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/15 "2019-03-26T07:46:31Z")
Can you send me the website to record and the log file? ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 26, 2019, 8:42am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/16 "2019-03-26T08:42:46Z")
@Alice I’m doing a search on Google. Normally I expect to see the settext operation on the record screen. However, it does not save the process and does not print anything in its logs. ![image](https://europe1.discourse-cdn.com/katalon/original/2X/e/e2fa6b1b61efeb17f87fa6579ee33cb7aa85fd8a.png) ---
**Author:** ![paresh.chauhan](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/paresh.chauhan/32/3340_2.png) [@paresh.chauhan](https://forum.katalon.com/u/paresh.chauhan)\ **Post date:** [March 26, 2019, 12:08pm UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/17 "2019-03-26T12:08:55Z")
Alice, Today I tried following versions v6.1 32 bit and still get same issue with IE 11. Then I tried v5.10.1 using firefox to see what happens and Firefox records clicks. The issue seems to be pointing to the IE drivers. Any thoughts? Attached are two images to show results. ![0%2032bit](https://europe1.discourse-cdn.com/katalon/original/2X/3/340442ce3e07a476d887c157311e53c7cdea8ff8.png) ![1%20firefox%20test](https://europe1.discourse-cdn.com/katalon/original/2X/c/caa84be4afd311d688154a205559a0b9d438a118.png) Thanks. ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [March 27, 2019, 8:17am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/18 "2019-03-27T08:17:04Z")
@Alice I can’t record in IE browser, I can’t run scripts that I wrote. It’s been a problem with a lot of people for quite some time ! When do you correct this problem? ---
**Author:** ![devalex88](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/devalex88/32/336_2.png) [@devalex88](https://forum.katalon.com/u/devalex88)\ **Post date:** [April 1, 2019, 10:17am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/19 "2019-04-01T10:17:20Z")
Thank you everyone for reporting this issue. We are working on it for version 6.1.2. I’ll keep you all posted. ---
**Author:** ![kdryetyln](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kdryetyln/32/2373_2.png) [@kdryetyln](https://forum.katalon.com/u/kdryetyln)\ **Post date:** [April 21, 2019, 9:27am UTC](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440/20 "2019-04-21T09:27:09Z")
Hi @devalex88 , I tried to download a new version of Katalon Studios (6.1.2) and make a recording with IE browser. Adds the ‘RecorderExtension.RecorderBHO’ extensionfor the browser. When I add and enable it, I can record the operations that I did during the recording. But unfortunately I don’t run my scripts when I want to run my record. Could it be something I missed? Because you said you worked. What should I do? I’m waiting for your help. Thank you … [Next page](https://forum.katalon.com/t/ie-11-recording-and-running-problem/21440.md?page=2)