# I started using katalon studio for windows app and facing an issue. once i login katalon not identified the app an d scripts get failed **URL:** \ **Category:** Web Testing\ **Tags:** katalon-studio\ **Created:** [September 6, 2024, 11:51am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289 "2024-09-06T11:51:18Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![krishna44qa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/krishna44qa/32/23870_2.png) [@krishna44qa](https://forum.katalon.com/u/krishna44qa)\ **Post date:** [September 6, 2024, 11:51am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/1 "2024-09-06T11:51:18Z")
I started using katalon studio for windows app and facing an issue. once i login katalon not identified the app an d scripts get failed ---
**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\ **Post date:** [September 6, 2024, 11:51am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/2 "2024-09-06T11:51:18Z")
Hi there, 👋 Thank you very much for your topic! It may take a little while before Katalon team member or others forum members respond to you. In the meantime, you can _double-check_ your post to see if you can add any extra information i.e. error logs, HTML codes, screenshots, etc. Check out **[this posting guide](http://forum.katalon.com/t/tip-how-to-help-us-help-you/12919)** to **help us help you better!** Thanks! 🕶 Katalon Community team ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [September 7, 2024, 3:37am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/3 "2024-09-07T03:37:08Z")
Hi @krishna44qa, Welcome to our community. Can you please help give more information like KS version, your OS, screenshot and error log, …? Thank you ---
**Author:** ![krishna44qa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/krishna44qa/32/23870_2.png) [@krishna44qa](https://forum.katalon.com/u/krishna44qa)\ **Post date:** [September 9, 2024, 9:42am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/4 "2024-09-09T09:42:23Z")
My os windows using avd. Katalon free version 9.5.0. After login unable find the objects in Home Screen ![IMG_3002](https://europe1.discourse-cdn.com/katalon/original/3X/0/4/045083fafa27f435db07efaea14ecf4fafbe7a23.jpeg) ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [September 10, 2024, 1:16am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/5 "2024-09-10T01:16:26Z")
Have you run it successfully before or this is the first time? Do you mean this error throws right after you login or only after you run your test? ---
**Author:** ![philipB](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/philipb/32/16104_2.png) [@philipB](https://forum.katalon.com/u/philipB)\ **Post date:** [September 10, 2024, 3:35am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/6 "2024-09-10T03:35:06Z")
Is this a desktop app? Can you share a screenshot of what the app looks like? Have you followed the documentation here? > **[Introduction to Desktop app testing in Katalon Studio | Katalon Docs](https://docs.katalon.com/katalon-studio/get-started/supported-application-under-tests/introduction-to-desktop-app-testing-in-katalon-studio)** > > Katalon Studio fully supports automation test for desktop apps written in the following platforms: Universal Windows Platform (UWP), Windows Forms (WinForms), Windows Presentation Foundation (WPF), and Classic Windows (Win32). ---
**Author:** ![krishna44qa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/krishna44qa/32/23870_2.png) [@krishna44qa](https://forum.katalon.com/u/krishna44qa)\ **Post date:** [September 10, 2024, 7:09am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/7 "2024-09-10T07:09:21Z")
Yes it’s a desktop app ![IMG_3003](https://europe1.discourse-cdn.com/katalon/original/3X/8/6/8674a49e2c043bdac92311e18ef3cdedfed14ebc.jpeg) Before login ![IMG_3004](https://europe1.discourse-cdn.com/katalon/original/3X/1/c/1c7e7a285fbd8de487e363efdffb39b8f77e86db.jpeg) After login ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [September 12, 2024, 3:43am UTC](https://forum.katalon.com/t/i-started-using-katalon-studio-for-windows-app-and-facing-an-issue-once-i-login-katalon-not-identified-the-app-an-d-scripts-get-failed/145289/8 "2024-09-12T03:43:18Z")
Hi @krishna44qa, Would you mind updating to the latest version and see if it’s resolved?