# I have installed Katalon Studio, but I cannot close the "QuickStart" window

**URL:** <https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121>\
**Category:** Desktop Testing\
**Tags:** linux, katalon-studio\
**Created:** [July 31, 2021, 2:09am UTC](https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121 "2021-07-31T02:09:47Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![icaro](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/icaro/32/16104_2.png) [@icaro](https://forum.katalon.com/u/icaro)\
**Post date:** [July 31, 2021, 2:09am UTC](https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121/1 "2021-07-31T02:09:47Z")

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## I am using an Ubuntu 21.04 Machine. I have followed the Installation Guide and Katalon Studio runs fine until the activation process ends (on a tiny window). So, the QuickStart window appears on the same tiny window and I am not able to interact with nothing. It is impossible to close the QuickStart window or the application. This is my terminal messages:

## Katalon workspace folder is set to default location: MY\_PATH/Katalon\_Studio\_Linux\_64-8.0.5/config Starting Groovy-Eclipse compiler resolver. Specified compiler level: unspecified 190 MY\_RELEASE\_NUMBER RELEASE ACTIVE WebView Server has been started on port 44377 Start checking and mark activated for GUI mode Start getting machine ID on Linux End getting machine ID on Linux MY\_ID Start appending additional signatures hardwareSerialNumber osDependentUsername MY\_USERNAME End appending additional signatures MY\_SIGNATURE End checking and mark activated for GUI mode

No additional messages are displayed on terminal.

 ![2021-07-30_18-22](https://europe1.discourse-cdn.com/katalon/original/3X/2/a/2aa1699605f23696b171382ce85af9f5013fe28c.png)

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**Author:** ![rsramkis](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rsramkis/32/16104_2.png) [@rsramkis](https://forum.katalon.com/u/rsramkis)\
**Post date:** [August 16, 2021, 1:18pm UTC](https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121/2 "2021-08-16T13:18:10Z")

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Hi,

Can you post the log file in your ‘configuration’ folder?

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**Author:** ![rsramkis](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rsramkis/32/16104_2.png) [@rsramkis](https://forum.katalon.com/u/rsramkis)\
**Post date:** [August 20, 2021, 7:19pm UTC](https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121/3 "2021-08-20T19:19:38Z")

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@kazurayam @duyluong

Hi Guys

I’m able to re-produce on a new install what @icaro is seeing (but in my case I am in EndeavorOS\Arch Linux).

**Environment**  
java -version

```
openjdk version "1.8.0_292"
OpenJDK Runtime Environment (build 1.8.0_292-b10)
OpenJDK 64-Bit Server VM (build 25.292-b10, mixed mode)

```

inxi -b

```
System:
  Host: sol Kernel: 5.13.12-zen1-1-zen x86_64 bits: 64 Desktop: GNOME 40.4
  Distro: EndeavourOS 

CPU:
  Info: Dual Core Intel Core i7-7600U [MT MCP] speed: 901 MHz min/max: 400/3900 MHz

Graphics:
  Device-1: Intel HD Graphics 620 driver: i915 v: kernel
  Device-2: Acer Integrated Camera type: USB driver: uvcvideo
  Display: wayland server: X.org 1.20.13 driver: loaded: i915
  note: n/a (using device driver) - try sudo/root resolution: <missing: xdpyinfo>
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL

```

**Steps:**

(1) Launch Katalon from Gnome Desktop.

(2) Prompted to activate (supplied e-mail and password).

(3) Small window will show with text “Activating …”.

(4) Then I will be stuck at the below window not able to choose any menu options (Katalon and Java showing in the process monitor).

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/5/2/5231bb5538eb5532b53322dd5b330d1b6b8b578a.png)

(5) I have to kill the ‘katalon’ and ‘java’ process to stop Katalon.

I’ve attached the configuration log just in case it helps you.  
[1629486648139.log](https://forum.katalon.com/uploads/short-url/qkdhJ1IE6MvU201kJrPjzXvvn3A.log) (2.5 KB)

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<div class="post-metadata">

**Author:** ![rsramkis](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rsramkis/32/16104_2.png) [@rsramkis](https://forum.katalon.com/u/rsramkis)\
**Post date:** [August 20, 2021, 7:40pm UTC](https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121/4 "2021-08-20T19:40:37Z")

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@kazurayam @duyluong

I did some more testing and it seems there is an **issue when your Linux release uses Wayland** as your display manager. I switched to X11 in Gnome (from the login screen) and was able to get to the Katalon startup wizard and load my project.

Whats interesting is I went ahead and updated to Katalon 8.1 while in X11. Then I rebooted my laptop and switched back to Wayland and now Katalon lets me login, run my scripts, not stuck at the license screen. So perhaps the binary should be updated to the 8.1 version?

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**Author:** ![huonglm.hrt](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/huonglm.hrt/32/22831_2.png) [@huonglm.hrt](https://forum.katalon.com/u/huonglm.hrt)\
**Post date:** [April 18, 2023, 8:37am UTC](https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121/5 "2023-04-18T08:37:10Z")

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I just logout and login again, or for sure, you can restart your device. And then the pop up displays correctly.

It worked in my case, you may try but I’m not sure if it can fix your.

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**Author:** ![danyavlasayeah](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/danyavlasayeah/32/22830_2.png) [@danyavlasayeah](https://forum.katalon.com/u/danyavlasayeah)\
**Post date:** [April 19, 2023, 4:03am UTC](https://forum.katalon.com/t/i-have-installed-katalon-studio-but-i-cannot-close-the-quickstart-window/57121/6 "2023-04-19T04:03:30Z")

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Maybe if you find that Katalon Studio continues to work properly after switching back to Wayland, then it may be worth updating the binary to the latest version to ensure compatibility with newer software versions and dependencies
