I have both chromedriver and chrome browser same version but not able to connect through Jenkins from last one week. Before that it was working perfectly. Getting below error

2021-09-12 07:34:30.948 INFO c.k.k.core.webui.driver.DriverFactory - Starting ‘Chrome’ driver
Sep 12, 2021 7:34:30 AM org.openqa.selenium.remote.DesiredCapabilities chrome
INFO: Using new ChromeOptions() is preferred to DesiredCapabilities.chrome()
2021-09-12 07:34:30.979 INFO c.k.k.core.webui.driver.DriverFactory - Action delay is set to 0 seconds
Starting ChromeDriver 93.0.4577.63 (ff5c0da2ec0adeaed5550e6c7e98417dac77d98a-refs/branch-heads/4577@{#1135}) on port 19424
Only local connections are allowed.
Please see https://chromedriver.chromium.org/security-considerations for suggestions on keeping ChromeDriver safe.
ChromeDriver was started successfully.
[1631429076.688][SEVERE]: Timed out receiving message from renderer: 600.000
2021-09-12 07:44:36.883 ERROR c.k.k.core.keyword.internal.KeywordMain - ? Unable to open browser with url: ‘’ (Root cause: com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.openBrowser(OpenBrowserKeyword.groovy:81)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword.execute(OpenBrowserKeyword.groovy:67)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:56)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.openBrowser(WebUiBuiltInKeywords.groovy:60)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$openBrowser.call(Unknown Source)
at com.oes.app.common.CommonKeywords.performBasicAuthentication(CommonKeywords.groovy:258)
at com.oes.app.common.CommonKeywords.invokeMethod(CommonKeywords.groovy)
at com.kms.katalon.core.main.CustomKeywordDelegatingMetaClass.invokeStaticMethod(CustomKeywordDelegatingMetaClass.java:50)
at TestListener.sampleBeforeTestCase(TestListener.groovy:208)
at TestListener.invokeMethod(TestListener.groovy)
at com.kms.katalon.core.context.internal.TestHooker.invokeMethod(TestHooker.java:111)
at com.kms.katalon.core.context.internal.TestHooker.lambda$3(TestHooker.java:95)
at com.kms.katalon.core.context.internal.TestHooker.invokeContextMethods(TestHooker.java:94)
at com.kms.katalon.core.context.internal.TestListenerCollector.lambda$3(TestListenerCollector.java:88)
at com.kms.katalon.core.context.internal.TestListenerCollector.handleListenerEvent(TestListenerCollector.java:85)
at com.kms.katalon.core.context.internal.ExecutionEventManager.publicEvent(ExecutionEventManager.java:36)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:219)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestCaseMainPhase(TestSuiteExecutor.java:169)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase(TestSuiteExecutor.java:142)
at com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:91)
at com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:157)
at com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown Source)
at TempTestSuite1631428452700.run(TempTestSuite1631428452700.groovy:35)
Caused by: org.openqa.selenium.SessionNotCreatedException: session not created
from timeout: Timed out receiving message from renderer: 600.000
(Session info: chrome=93.0.4577.63)
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘CXTestVMNew’, ip: ‘10.1.11.6’, os.name: ‘Windows Server 2016’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: driver.version: CChromeDriver
remote stacktrace: Backtrace:
Ordinal0 [0x00A8D403+2479107]
Ordinal0 [0x00A27D51+2063697]
Ordinal0 [0x009320C8+1056968]
Ordinal0 [0x0092499D+1001885]
Ordinal0 [0x009239ED+997869]
Ordinal0 [0x00923CA6+998566]
Ordinal0 [0x00923595+996757]
Ordinal0 [0x0092E184+1040772]
Ordinal0 [0x00923551+996689]
Ordinal0 [0x00924476+1000566]
Ordinal0 [0x009239ED+997869]
Ordinal0 [0x00923CA6+998566]
Ordinal0 [0x00923595+996757]
Ordinal0 [0x0092C16A+1032554]
Ordinal0 [0x00923551+996689]
Ordinal0 [0x00924476+1000566]
Ordinal0 [0x009239ED+997869]
Ordinal0 [0x00923CA6+998566]
Ordinal0 [0x00923595+996757]
Ordinal0 [0x00929FF9+1023993]
Ordinal0 [0x00923551+996689]
Ordinal0 [0x00924476+1000566]
Ordinal0 [0x009239ED+997869]
Ordinal0 [0x00923CA6+998566]
Ordinal0 [0x00923595+996757]
Ordinal0 [0x0092931C+1020700]
Ordinal0 [0x00923551+996689]
Ordinal0 [0x00924476+1000566]
Ordinal0 [0x009239ED+997869]
Ordinal0 [0x00923CA6+998566]
Ordinal0 [0x00923595+996757]
Ordinal0 [0x0091F19D+979357]
Ordinal0 [0x00923551+996689]
Ordinal0 [0x009232F0+996080]
Ordinal0 [0x00923089+995465]
Ordinal0 [0x009332E0+1061600]
Ordinal0 [0x0097AC59+1354841]
Ordinal0 [0x0097992A+1349930]
Ordinal0 [0x0097583B+1333307]
Ordinal0 [0x00951F94+1187732]
Ordinal0 [0x00952DE9+1191401]
GetHandleVerifier [0x00C0F3F6+1531734]
GetHandleVerifier [0x00CBE9AE+2249998]
GetHandleVerifier [0x00B139AB+501003]
GetHandleVerifier [0x00B12A29+497033]
Ordinal0 [0x00A2D11D+2085149]
Ordinal0 [0x00A311C8+2101704]
Ordinal0 [0x00A31302+2102018]
Ordinal0 [0x00A3AA71+2140785]
BaseThreadInitThunk [0x752862C4+36]
RtlSubscribeWnfStateChangeNotification [0x77B51B69+1081]
RtlSubscribeWnfStateChangeNotification [0x77B51B34+1028]

at org.openqa.selenium.remote.W3CHandshakeResponse.lambda$errorHandler$0(W3CHandshakeResponse.java:62)
at org.openqa.selenium.remote.HandshakeResponse.lambda$getResponseFunction$0(HandshakeResponse.java:30)
at org.openqa.selenium.remote.ProtocolHandshake.lambda$createSession$0(ProtocolHandshake.java:126)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:128)
at org.openqa.selenium.remote.ProtocolHandshake.createSession(ProtocolHandshake.java:74)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:136)
at org.openqa.selenium.remote.service.DriverCommandExecutor.execute(DriverCommandExecutor.java:83)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CChromeDriver.execute(CChromeDriver.java:20)
at org.openqa.selenium.remote.RemoteWebDriver.startSession(RemoteWebDriver.java:213)
at org.openqa.selenium.remote.RemoteWebDriver.<init>(RemoteWebDriver.java:131)
at org.openqa.selenium.chrome.ChromeDriver.<init>(ChromeDriver.java:181)
at org.openqa.selenium.chrome.ChromeDriver.<init>(ChromeDriver.java:147)
at com.kms.katalon.selenium.driver.CChromeDriver.<init>(CChromeDriver.java:13)
at com.kms.katalon.core.webui.driver.DriverFactory.createNewChromeDriver(DriverFactory.java:323)
at com.kms.katalon.core.webui.driver.DriverFactory.startNewBrowser(DriverFactory.java:285)
at com.kms.katalon.core.webui.driver.DriverFactory.openWebDriver(DriverFactory.java:199)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.doCall(OpenBrowserKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.OpenBrowserKeyword$_openBrowser_closure1.call(OpenBrowserKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
... 23 more

)
2021-09-12 07:44:36.920 ERROR k.k.c.m.CustomKeywordDelegatingMetaClass - ? Unable to open browser with url: ‘’
2021-09-12 07:44:36.925 ERROR c.k.k.core.context.internal.TestHooker - ? com.kms.katalon.core.exception.StepFailedException: Unable to open browser with url: ‘’

On the server side, are you on latest Katalon client version ?

Version 8.1.0 seems required for Chrome 92+

Enhancements

  • Added Chrome 92 compatibility.

Or maybe dowgrade your Chromedriver to 92 or even 91 ?

Hi @ssingh11,

Please refer to my answer here: