# I can't install Katalon 9.7.5 **URL:** \ **Category:** Miscellaneous\ **Created:** [August 6, 2025, 9:08am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891 "2025-08-06T09:08:24Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![ester.martinez](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ester.martinez/32/22419_2.png) [@ester.martinez](https://forum.katalon.com/u/ester.martinez)\ **Post date:** [August 6, 2025, 9:08am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/1 "2025-08-06T09:08:24Z")
This morning, my version of Katalon Studio Free popped up a warning to download the new version. It was either download or close the programme. When I clicked to download, it took me to the download website. I chose my Windows x64 package and version. The installer downloaded, but when the installation started, it got stuck on the image. I tried it as an administrator, downloading manually… it’s been like this for an hour. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/c/a/ca87ce19c9522c436ef2f4b40a41984b64a00fc3.png) ---
**Author:** ![depapp](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/depapp/32/29178_2.png) [@depapp](https://forum.katalon.com/u/depapp)\ **Post date:** [August 6, 2025, 9:51am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/2 "2025-08-06T09:51:29Z")
hi @ester.martinez why don’t you use the latest version instead (v10.3.6) ---
**Author:** ![ester.martinez](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ester.martinez/32/22419_2.png) [@ester.martinez](https://forum.katalon.com/u/ester.martinez)\ **Post date:** [August 6, 2025, 10:03am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/3 "2025-08-06T10:03:38Z")
same result. I have also tried ---
**Author:** ![depapp](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/depapp/32/29178_2.png) [@depapp](https://forum.katalon.com/u/depapp)\ **Post date:** [August 6, 2025, 10:31am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/4 "2025-08-06T10:31:23Z")
have you tried to restart you laptop & connection @ester.martinez ? ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [August 6, 2025, 11:04am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/5 "2025-08-06T11:04:18Z")
> [@ester.martinez](#): > > Katalon Studio Free popped up a warning to download the new version. It was either download or close the programme. When I clicked to download, it took me to the download website. … The “in-app upgrade” of Katalon Studio is known to be buggy. You shouldn’t use it. You should remove the current installation directory. You should download the installer Katalon Studio of the version you prefer. Then cleanly install it. ---
**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\ **Post date:** [August 6, 2025, 2:36pm UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/6 "2025-08-06T14:36:56Z")
Hi @ester.martinez, You can download the latest version of KS free here: [Katalon Studio Download | Katalon](https://katalon.com/download-studio-free) or [Releases · katalon-studio/katalon-studio · GitHub](https://github.com/katalon-studio/katalon-studio/releases). Sorry for any inconvenience. Thank you ---
**Author:** ![muhd.aiman](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/muhd.aiman/32/30227_2.png) [@muhd.aiman](https://forum.katalon.com/u/muhd.aiman)\ **Post date:** [August 7, 2025, 2:33am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/7 "2025-08-07T02:33:40Z")
I also got the same issue. I’ve downloaded the 9.7.6 from the link you posted but it is for enterprise not the free version. I tried to log in but the trial expired message appear. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/0/6/06674e2d69aafab348105d8209d246a01ab3cec5.png) ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [August 7, 2025, 11:44am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/8 "2025-08-07T11:44:02Z")
You can get the distributable of Katalon Studio Free v9.7.5 from the GitHub Releases page: [Releases · katalon-studio/katalon-studio · GitHub](https://github.com/katalon-studio/katalon-studio/releases?page=2) Please note that “free-v9.7.5” is seperated from “v9.7.5“. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/7/4/74c707ee01df86ba391397b562f0f9f36ae98e99.png) ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [August 7, 2025, 11:47am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/9 "2025-08-07T11:47:45Z")
@muhd.aiman I believe that there is no “v9.7.6” distributed. Katalon’s web page made a careless mistake. ![スクリーンショット 2025-08-07 20.45.39](https://europe1.discourse-cdn.com/katalon/original/3X/7/5/7568d0922b1cdb0534924dacaa0fe13fd5501222.png) ---
**Author:** ![alok.deore](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/alok.deore/32/23869_2.png) [@alok.deore](https://forum.katalon.com/u/alok.deore)\ **Post date:** [August 8, 2025, 2:27am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/10 "2025-08-08T02:27:12Z")
to me its showing following popup on 9.7.4 free version when i click download it takes me to katalon studio enterprise edition download page. apparently there is no free version of 9.7.6 that i can find and download so i am stuck and not being able to open my project also i can not upgrade to version 10.x.x as i my project is in selenium 3 and i will have to migrate to selenium 4 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/a/b/abc88fb7e8e156eb127476f14d4b261107c0df3c.png) ---
**Author:** ![muhd.aiman](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/muhd.aiman/32/30227_2.png) [@muhd.aiman](https://forum.katalon.com/u/muhd.aiman)\ **Post date:** [August 8, 2025, 2:27am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/11 "2025-08-08T02:27:16Z")
this is “free-v9.7.5“ that I have ![image](https://europe1.discourse-cdn.com/katalon/original/3X/b/f/bfb4045c2d17f256057804300acaa6096192bb59.png) ---
**Author:** ![muhd.aiman](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/muhd.aiman/32/30227_2.png) [@muhd.aiman](https://forum.katalon.com/u/muhd.aiman)\ **Post date:** [August 8, 2025, 5:31am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/12 "2025-08-08T05:31:38Z")
just found this > [@Unable to download 9.7.6 free version](http://forum.katalon.com/t/unable-to-download-9-7-6-free-version/180036/2): > > hi @senthil.dharmarajan you can download it from here : [https://github.com/katalon-studio/katalon-studio/releases/tag/free-v9.7.6](https://github.com/katalon-studio/katalon-studio/releases/tag/free-v9.7.6) [image] ---
**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [August 8, 2025, 5:53am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/13 "2025-08-08T05:53:12Z")
@muhd.aiman Ah, you motivated Katalon to add KS Free 9.7.6. It was done just 5 hours ago. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/9/2/9245cc5ba6e89166171001b116284679f585b311.png) ---
**Author:** ![depapp](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/depapp/32/29178_2.png) [@depapp](https://forum.katalon.com/u/depapp)\ **Post date:** [August 8, 2025, 6:18am UTC](https://forum.katalon.com/t/i-cant-install-katalon-9-7-5/179891/14 "2025-08-08T06:18:46Z")
hi @ester.martinez here are the links: - [Release free-v9.7.6 · katalon-studio/katalon-studio · GitHub](https://github.com/katalon-studio/katalon-studio/releases/tag/free-v9.7.6) - windows 64 : [https://github.com/katalon-studio/katalon-studio/releases/download/free-v9.7.6/Katalon\_Studio\_Free\_Windows\_64-9.7.6.zip](https://github.com/katalon-studio/katalon-studio/releases/download/free-v9.7.6/Katalon_Studio_Free_Windows_64-9.7.6.zip)