# I am using the latest Katalon version i.e. 10.3.1. And in the same, I am facing a problem in log viewer. At first, it is not showing anything, and after refreshing, It it displaying the log but consists redundant steps. What to do?

**URL:** <https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303>\
**Category:** Bug Report\
**Tags:** katalon-studio\
**Created:** [September 16, 2025, 2:09pm UTC](https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303 "2025-09-16T14:09:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![kunal.wandhare](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kunal.wandhare/32/23870_2.png) [@kunal.wandhare](https://forum.katalon.com/u/kunal.wandhare)\
**Post date:** [September 16, 2025, 2:09pm UTC](https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303/1 "2025-09-16T14:09:50Z")

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![image](https://europe1.discourse-cdn.com/katalon/original/3X/3/8/38434ff7aef642365b387e60a8d9f854970f2464.png)

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**Author:** ![prasantik](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/prasantik/32/30227_2.png) [@prasantik](https://forum.katalon.com/u/prasantik)\
**Post date:** [September 16, 2025, 9:46pm UTC](https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303/2 "2025-09-16T21:46:59Z")

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It looks like the Log Viewer in the latest version of Katalon Studio is malfunctioning and I have faced multiple issues with it. I have seen many forum members created tickets for log viewer issues.

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**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\
**Post date:** [September 16, 2025, 10:38pm UTC](https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303/3 "2025-09-16T22:38:12Z")

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I noticed that a call to `setText()` took `1m 769ms`.

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/7/5/75b41836bd7423ece176eeb34bd2dab87002691d.jpeg)

1 minute and 768 millisecond? Over 60 seconds? It’s terribly slow!

Or, is the value of step duration `1m 769ms` correct? The value could be wrong.

There seems to be something wicked dancing around in v10.3.1.

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**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [September 17, 2025, 6:11am UTC](https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303/4 "2025-09-17T06:11:14Z")

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already community reported issues related to log viewer

> **[Katalon Studio 10.3.1 Recently updated and cannot see logs in Log Viewer](https://forum.katalon.com/t/katalon-studio-10-3-1-recently-updated-and-cannot-see-logs-in-log-viewer/181899)**
>
> Hello, I recently updated to Katalon 10.3.1 version and Im no longer able to see logs in my log viewer. My runs are empty and tried reboot app, OS, clear caches, etc. None of them worked for me. \*Steps to reproduce Run a testcase and Open Log...

> **[Log viewer states every step is step one when only logging failed steps...](https://forum.katalon.com/t/log-viewer-states-every-step-is-step-one-when-only-logging-failed-steps-running-in-studio-10-3-0/180621)**
>
> Ever since updating to 10.3.0 when I run a testcase or test suite the Log viewer states every step is step 1 when the log is set to only show failed steps. When using right click to navigate to the step in the script it navigates to the first...

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**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\
**Post date:** [September 17, 2025, 7:29am UTC](https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303/5 "2025-09-17T07:29:43Z")

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@kunal.wandhare

Do you work on Windows? or Mac?

I ask this because I have a doubt that Katalon Studio v10.3.x is unstable on Windows. See:

> [@Katalon Studio v10.3.1 runs slower on Windows than on Mac](http://forum.katalon.com/t/katalon-studio-v10-3-1-runs-slower-on-windows-than-on-mac/181675):
>
> At the end of Aug 2025, I wrote a report [“Katalon Studio v10.0.0 runs slower than v9.7.6”](http://forum.katalon.com/t/katalon-studio-v10-0-0-runs-slower-than-v9-7-6-a-measurement-report/181372). After that, I got more questions: [@petr.brezina suggested](http://forum.katalon.com/t/katalon-studio-v10-0-0-runs-slower-than-v9-7-6-a-measurement-report/181372/11) that Katalon Studio v10.3.1 runs slower on Windows than Mac. Is it a fact? The Smart Wait feature — how is it influencive to the processing time? So I carried out one more time of performance examination of Katalon Studio versions. Let me report the result. I used my Windows 11 laptop with 16GB memory. An ordinary consumer model, nothing special…

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**Author:** ![kunal.wandhare](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kunal.wandhare/32/23870_2.png) [@kunal.wandhare](https://forum.katalon.com/u/kunal.wandhare)\
**Post date:** [September 17, 2025, 7:47am UTC](https://forum.katalon.com/t/i-am-using-the-latest-katalon-version-i-e-10-3-1-and-in-the-same-i-am-facing-a-problem-in-log-viewer-at-first-it-is-not-showing-anything-and-after-refreshing-it-it-displaying-the-log-but-consists-redundant-steps-what-to-do/182303/6 "2025-09-17T07:47:32Z")

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I am working on Windows.
