# How to resolve "unrecognized device" issue

**URL:** <https://forum.katalon.com/t/how-to-resolve-unrecognized-device-issue/34659>\
**Category:** Mobile Testing\
**Tags:** mobile-testing, katalon-studio\
**Created:** [October 15, 2019, 4:13am UTC](https://forum.katalon.com/t/how-to-resolve-unrecognized-device-issue/34659 "2019-10-15T04:13:55Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![adadiagne08](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/adadiagne08/32/11907_2.png) [@adadiagne08](https://forum.katalon.com/u/adadiagne08)\
**Post date:** [May 24, 2020, 7:16pm UTC](https://forum.katalon.com/t/how-to-resolve-unrecognized-device-issue/34659/2 "2020-05-24T19:16:50Z")

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[Same issue](http://forum.katalon.com/t/real-ios-device-shows-up-as-unrecognized-device-the-execution-fails-because-of-a-desired-capabilities-being-blank/32998/5)

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_[View the full topic](https://forum.katalon.com/t/how-to-resolve-unrecognized-device-issue/34659)._