# Getting blank Log view in 1st login in 11.5.0

**URL:** <https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198>\
**Category:** Bug Report\
**Created:** [November 10, 2026, 12:26pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198 "2026-11-10T12:26:49Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:26pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/1 "2026-11-10T12:26:49Z")

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**Title:** Log Viewer and Job Progress Not Displaying After Initial Login in Katalon Studio 11.5.0

**Description:**

We are experiencing an intermittent issue in **Katalon Studio 11.5.0** where execution logs and job progress are not displayed after the first login of the day.

### Environment

- **Katalon Studio Version:** 11.5.0
- **Browser:** Google Chrome
- **Execution Type:** Web UI Automation

### Issue Details

After launching Katalon Studio and logging in for the first time, test execution starts and runs successfully. The browser automation can be observed executing as expected, and execution results are available in the Console view. However:

- The **Log Viewer** remains completely blank during execution.
- The **Job Progress** panel does not show any execution progress or status updates.
- Test execution itself is not impacted and continues to run normally.

The issue persists throughout the session. The Log Viewer and Job Progress panels do not start functioning correctly until I **log out of Katalon Studio and log back in**.

### Workaround

1. Log out from Katalon Studio.
2. Log back in using the same account.
3. Re-execute the test.

After re-authentication:

- Execution logs are displayed correctly in the **Log Viewer**.
- **Job Progress** is updated normally.
- Test execution details become visible as expected.

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/6/d6ea8176ee919030ab1892f3fb5cf490daf169eb.png)

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:27pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/2 "2026-11-10T12:27:50Z")

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### Frequency

The issue occurs **most of the time after the first login** , when launching Katalon Studio for the first time.

### Additional Information

- Screenshots and a video recording demonstrating the issue have been captured and attached.
- Company-specific information has been masked in the provided evidence.
- An error message is observed during the initial login session. Once I log out and log back in, the error no longer appears and the application behaves normally.

### Expected Behavior

Execution logs and Job Progress updates should be displayed correctly immediately after login, without requiring users to log out and log back in.

### Actual Behavior

Test execution runs successfully, but the Log Viewer remains blank and Job Progress is not displayed until the user re-authenticates by logging out and logging back into Katalon Studio.

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:30pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/3 "2026-11-10T12:30:02Z")

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![image](https://europe1.discourse-cdn.com/katalon/original/3X/9/1/91f9f9d1db538a3a45977d15e397b29839de1104.png)  
This is the image during execution

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:33pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/4 "2026-11-10T12:33:51Z")

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![image](https://europe1.discourse-cdn.com/katalon/original/3X/2/d/2d5dffb532994fd0ca97ef12311d5321df9cdb9a.jpeg)  
This is the image where the console has data

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:35pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/5 "2026-11-10T12:35:16Z")

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I am deliberately hiding things in the image, so pls excuse

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:48pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/6 "2026-11-10T12:48:13Z")

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:48pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/7 "2026-11-10T12:48:53Z")

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Test execution runs successfully, but the Log Viewer remains blank and Job Progress is not displayed until the user re-authenticates by logging out and logging back into Katalon Studio.

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 12:50pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/8 "2026-11-10T12:50:55Z")

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Not sure whether it is a bug or not, but I have posted as I am regularly getting this issue

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**Author:** ![shaneloftus](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/shaneloftus/32/23869_2.png) [@shaneloftus](https://forum.katalon.com/u/shaneloftus)\
**Post date:** [November 10, 2026, 1:31pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/9 "2026-11-10T13:31:34Z")

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Known issue with version 11.5.0, fixed in versions 11.6.0 onwards.

As a workaround, go to Project \> Settings \> Execution, **uncheck Enable New Execution Viewer,** then restart the test then you should see the Job Progress showing again. You might need to save and close your project and re-open for the change to persist.

By the way, why do you always add separate comments one after another to practically every thread you post in? Kudos farming perhaps? 😄

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**Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\
**Post date:** [November 10, 2026, 1:37pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/10 "2026-11-10T13:37:43Z")

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> [@shaneloftus](#):
>
> By the way, why do you always add separate comments one after another to practically every thread you post in? Kudos farming perhaps? 😄

I am afraid, this sounds rude to @arvind.choudhary.

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**Author:** ![shaneloftus](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/shaneloftus/32/23869_2.png) [@shaneloftus](https://forum.katalon.com/u/shaneloftus)\
**Post date:** [November 10, 2026, 1:40pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/13 "2026-11-10T13:40:45Z")

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I’m not trying to be rude at all, but why open a thread and then spread a post across 8 comments? Seems strange, at least to me.

[Don’t think I’m the only person that’s noticed this pattern either](https://forum.katalon.com/t/kudos-update-a-small-change-to-reply-points-from-1-november-2026/194855).

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 1:56pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/14 "2026-11-10T13:56:38Z")

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Thank you for taking the time to read through all my comments and understand the perspectives I am trying to share. However, I feel that consolidating everything into a single, lengthy post may reduce reader engagement, as large amounts of information can be difficult to absorb at once.

To my knowledge, there is no guideline requiring all points to be included in one post. I prefer sharing ideas as separate posts so that each topic receives focused attention. If those contributions also happen to earn me kudos points, I do not see that as an issue, as the primary intention is still to share meaningful insights with the community.

Thanks again, as I added one more comment here, 🙂 🙂

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**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 10, 2026, 1:58pm UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/15 "2026-11-10T13:58:49Z")

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But surely, I will stop doing this type of post or this style of posting.. You need not to bother again for it

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**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [November 11, 2026, 5:53am UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/16 "2026-11-11T05:53:49Z")

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Did Katalon document this as known issue?

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 11, 2026, 6:46am UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/17 "2026-11-11T06:46:26Z")

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I am also not sure when this issue was earlier reported and got missed by my eyes.

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**Author:** ![nghi.phan](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/nghi.phan/32/30970_2.png) [@nghi.phan](https://forum.katalon.com/u/nghi.phan)\
**Post date:** [November 11, 2026, 7:22am UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/18 "2026-11-11T07:22:42Z")

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Hi Arvind,

Have you check if this issue has been fixed with the latest version

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<div class="post-metadata">

**Author:** ![arvind.choudhary](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arvind.choudhary/32/33165_2.png) [@arvind.choudhary](https://forum.katalon.com/u/arvind.choudhary)\
**Post date:** [November 11, 2026, 11:47am UTC](https://forum.katalon.com/t/getting-blank-log-view-in-1st-login-in-11-5-0/195198/19 "2026-11-11T11:47:13Z")

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HI Bella,

I’ve been using version **11.5.0** for quite some time and only installed **11.6.0** to test the API functionality. I’ll try and let you know if I encounter the same issue in the latest version.

I only started noticing the blank log view issue over the past few weeks, so I went ahead and created a new thread to bring attention to it.
