my last push code was on april 2025 then the run in testops is running smoothly without error. Suddenly my Test Suites are having errors last week(May 14). it only passes the first test case of the test suite. The succeeding test cases are failed. It only navigates to the URL. then it closes after navigating to URL
Why this is happening? i have no code changes last May 14.
This error happens when run in Katalon Testops Agent but when i run it in my local, it passes
The issue where only the first test case passes in TestOps Agent executions (while working locally) is often caused by environment-specific mismatches or resource contention. Here’s how to diagnose and fix it:
1. Browser/Driver Version Mismatch
Problem: TestOps Agent may have auto-updated Chrome/Edge, causing incompatibility with your project’s driver.
Fix:
Check browser versions on the TestOps Agent machine:
Check TestOps Execution Logs for errors after the first test:
Look for WebUI.verifyElementPresent failed or NoSuchWindowException.
If you see Chrome not reachable, it confirms browser crashes.
7. Revert Recent Environment Changes
If the issue started on May 14 without code changes:
Roll back TestOps Agent to a prior version.
Check for OS updates/patches applied around May 14 on the Agent machine.
Verify network/firewall rules haven’t blocked ports used by Katalon.
Summary of Fixes (Prioritized)
Update WebDriver to match TestOps Agent’s browser version.
Force browser/driver cleanup after each test case.
Run tests sequentially to isolate resource issues.
Example Fix Workflow:
groovy
// Test Case 1
WebUI.openBrowser('')
WebUI.navigateToUrl('https://your-app.com/login')
// Test steps...
WebUI.closeBrowser() // Explicit close
// Test Case 2
WebUI.openBrowser('') // Re-initialize browser
WebUI.navigateToUrl('https://your-app.com/dashboard')
Do you still not succeed running your code now? Can you please help give us the error log or step to reproduce, your code if possible so that we can better support? Thank you
Here is the error log. This is only failing in Test Cloud. All test passes when run locally.
06/05/2025 10:22:35 +08:00 - [TEST_CASE][FAILED] - Start Test Case : SCENARIO Adding Webpage file in Attachment tab: SCENARIO Adding Webpage file in Attachment tab FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: Call Test Case 'Test Cases/Common/Sign In' failed
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:63)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.call(CallTestCaseKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:75)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.callTestCase(CallTestCaseKeyword.groovy:81)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.execute(CallTestCaseKeyword.groovy:44)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.keyword.BuiltinKeywords.callTestCase(BuiltinKeywords.groovy:310)
at redmap.npbp.stepDefintions.RED_T111.I_can_login_to_the_system_using_this_credentials(RED_T111.groovy:185)
at ✽.I can navigate to dev using this credentials expc1@ldsqa.com and 1JS52vWP5IQI6YZ/gdTNjQ==(/work/test-project/109146/Include/features/Redmap5/Streaming of files in Attachments tab/RED-465 Adding Webpage file in Attachment tab.feature:5)
Caused by: com.kms.katalon.core.exception.StepFailedException: Unable to click on object 'Object Repository/Page_Login - Redmap 5/input_Continue'
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.stepFailed(WebUIKeywordMain.groovy:64)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:26)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:74)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:40)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords.click(WebUiBuiltInKeywords.groovy:620)
at com.kms.katalon.core.webui.keyword.WebUiBuiltInKeywords$click$4.call(Unknown Source)
at Sign In.run(Sign In:38)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:144)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.doCall(CallTestCaseKeyword.groovy:59)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword$_callTestCase_closure1.call(CallTestCaseKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:75)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.callTestCase(CallTestCaseKeyword.groovy:81)
at com.kms.katalon.core.keyword.builtin.CallTestCaseKeyword.execute(CallTestCaseKeyword.groovy:44)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:74)
at com.kms.katalon.core.keyword.BuiltinKeywords.callTestCase(BuiltinKeywords.groovy:310)
at redmap.npbp.stepDefintions.RED_T111.I_can_login_to_the_system_using_this_credentials(RED_T111.groovy:185)
at cucumber.runtime.Utils$1.call(Utils.java:26)
at cucumber.runtime.Timeout.timeout(Timeout.java:16)
at cucumber.runtime.Utils.invoke(Utils.java:20)
at cucumber.runtime.java.JavaStepDefinition.execute(JavaStepDefinition.java:48)
at cucumber.runtime.PickleStepDefinitionMatch.runStep(PickleStepDefinitionMatch.java:50)
at cucumber.runner.TestStep.executeStep(TestStep.java:70)
at cucumber.runner.TestStep.run(TestStep.java:52)
at cucumber.runner.PickleStepTestStep.run(PickleStepTestStep.java:53)
at cucumber.runner.TestCase.run(TestCase.java:47)
at cucumber.runner.Runner.runPickle(Runner.java:44)
at cucumber.runtime.Runtime.runFeature(Runtime.java:120)
at cucumber.runtime.Runtime.run(Runtime.java:106)
at cucumber.api.cli.Main.run(Main.java:35)
at cucumber.api.cli.Main$run.call(Unknown Source)
at com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords$_runFeatureFile_closure1.doCall(CucumberBuiltinKeywords.groovy:108)
at com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords$_runFeatureFile_closure1.doCall(CucumberBuiltinKeywords.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:75)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:69)
at com.kms.katalon.core.keyword.internal.KeywordMain$runKeyword.call(Unknown Source)
at com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords.runFeatureFile(CucumberBuiltinKeywords.groovy:75)
at com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords$runFeatureFile$0.callStatic(Unknown Source)
at com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords.runFeatureFile(CucumberBuiltinKeywords.groovy:248)
at com.kms.katalon.core.cucumber.keyword.CucumberBuiltinKeywords$runFeatureFile.call(Unknown Source)
at RED-465 Adding Webpage file in Attachment tab.run(RED-465 Adding Webpage file in Attachment tab:20)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:448)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:439)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:418)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:410)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:285)
at com.kms.katalon.core.common.CommonExecutor.accessTestCaseMainPhase(CommonExecutor.java:65)
at com.kms.katalon.core.main.TestSuiteExecutor.accessTestSuiteMainPhase(TestSuiteExecutor.java:148)
at com.kms.katalon.core.main.TestSuiteExecutor.execute(TestSuiteExecutor.java:106)
at com.kms.katalon.core.main.TestCaseMain.startTestSuite(TestCaseMain.java:187)
at com.kms.katalon.core.main.TestCaseMain$startTestSuite$0.call(Unknown Source)
at TempTestSuite1749089955520.run(TempTestSuite1749089955520.groovy:36)
Caused by: org.openqa.selenium.WebDriverException: An unknown error has occurred
Build info: version: '3.141.59', revision: 'e82be7d358', time: '2018-11-14T08:25:53'
System info: host: '125937winchrome136-11365178-katalon-agent-457tw', ip: '10.50.43.136', os.name: 'Linux', os.arch: 'amd64', os.version: '6.1.115', java.version: '1.8.0_382'
Driver info: com.kms.katalon.selenium.driver.CRemoteWebDriver
Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 136.0.7103.114, chrome: {chromedriverVersion: 136.0.7103.114 (cedfcc36d43..., userDataDir: C:\Program Files (x86)\scop...}, fedcm:accounts: true, goog:chromeOptions: {debuggerAddress: localhost:9225}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: WINDOWS, platformName: WINDOWS, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webauthn:extension:credBlob: true, webauthn:extension:largeBlob: true, webauthn:extension:minPinLength: true, webauthn:extension:prf: true, webauthn:virtualAuthenticators: true}
Session ID: 2e2cb3d6a0366364832d2fadd1279c02
*** Element info: {Using=xpath, value=//input[@type = 'button' and @id = 'Continue']}
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException(W3CHttpResponseCodec.java:187)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:122)
at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:49)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at com.kms.katalon.selenium.driver.CRemoteWebDriver.execute(CRemoteWebDriver.java:30)
at org.openqa.selenium.remote.RemoteWebDriver.findElements(RemoteWebDriver.java:353)
at org.openqa.selenium.remote.RemoteWebDriver.findElementsByXPath(RemoteWebDriver.java:432)
at org.openqa.selenium.By$ByXPath.findElements(By.java:348)
at org.openqa.selenium.remote.RemoteWebDriver.findElements(RemoteWebDriver.java:311)
at org.openqa.selenium.support.events.EventFiringWebDriver.***$new$1(EventFiringWebDriver.java:105)
at com.sun.proxy.$Proxy17.findElements(Unknown Source)
at org.openqa.selenium.support.events.EventFiringWebDriver.findElements(EventFiringWebDriver.java:182)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findElementByNormalMethods(WebUiCommonHelper.java:1027)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findElementsBySelectedMethod(WebUiCommonHelper.java:913)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findElementsBySelectedMethod(WebUiCommonHelper.java:901)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findElementsBySelectedMethod(WebUiCommonHelper.java:896)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findElementsByDefault(WebUiCommonHelper.java:892)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findElementsWithSelfHealing(WebUiCommonHelper.java:737)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findWebElements(WebUiCommonHelper.java:718)
at com.kms.katalon.core.webui.common.WebUiCommonHelper.findWebElement(WebUiCommonHelper.java:1376)
at com.kms.katalon.core.webui.keyword.internal.WebUIAbstractKeyword.findWebElement(WebUIAbstractKeyword.groovy:27)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:65)
at com.kms.katalon.core.webui.keyword.builtin.ClickKeyword$_click_closure1.call(ClickKeyword.groovy)
at com.kms.katalon.core.webui.keyword.internal.WebUIKeywordMain.runKeyword(WebUIKeywordMain.groovy:20)
... 59 more