# Error while running studio assist

**URL:** <https://forum.katalon.com/t/error-while-running-studio-assist/113919>\
**Category:** Web Testing\
**Tags:** studio-assist, katalon-studio\
**Created:** [January 12, 2024, 7:00am UTC](https://forum.katalon.com/t/error-while-running-studio-assist/113919 "2024-01-12T07:00:10Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [January 12, 2024, 7:58am UTC](https://forum.katalon.com/t/error-while-running-studio-assist/113919/2 "2024-01-12T07:58:09Z")

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Hi Naveen, 👋

Welcome to Katalon Community!

I found a topic which also has the same error code as yours (although it was not about StudioAssist). The issue seems to be a lack of “certification file” in your system. Please take a look at said topic to see if it can help you or not. Thanks

> [@Unable to start application when try to do object spy in remote device](http://forum.katalon.com/t/unable-to-start-application-when-try-to-do-object-spy-in-remote-device/99177/5):
>
> Got a solution for this issue after spending my whole day. After spending a day, I did it phew. Solution: After updating/installing (now katalon is downloading as an exe) to the new katalon version in the JRE file under the C:\Users\userName.katalon\packages\Katalon\_Studio\_Windows\_64-8.6.8\Katalon\_Studio\_Windows\_64-8.6.8\jre\lib\security\cacerts SSL Certificate is missing To add that if you are using lambda test/ Pcloudy/ Browser stack/Kobiton/sauce labs you need to add the certificate to …

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_[View the full topic](https://forum.katalon.com/t/error-while-running-studio-assist/113919)._
