# Email template could not be changed

**URL:** <https://forum.katalon.com/t/email-template-could-not-be-changed/28197>\
**Category:** Bug Report\
**Tags:** bugs-report, katalon-studio\
**Created:** [June 19, 2019, 10:05am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197 "2019-06-19T10:05:04Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![vinh-nga.huteau](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vinh-nga.huteau/32/4820_2.png) [@vinh-nga.huteau](https://forum.katalon.com/u/vinh-nga.huteau)\
**Post date:** [June 19, 2019, 10:05am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/1 "2019-06-19T10:05:04Z")

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Linux Ubuntu 18.04  
Katalon Studio  
Version: 6.2.0  
Build: 1

When i got to project → settings → email → template  
i can only see null in the template  
if i modify the null to a text this is not saved and the content of email is always set to null

attachment of the report html in zip is working fine

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**Author:** ![vinh-nga.huteau](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vinh-nga.huteau/32/4820_2.png) [@vinh-nga.huteau](https://forum.katalon.com/u/vinh-nga.huteau)\
**Post date:** [June 19, 2019, 10:05am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/2 "2019-06-19T10:05:44Z")

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![screenshot_emailKatalon](https://europe1.discourse-cdn.com/katalon/original/2X/5/5bf5ff3e51d719333ab8a04c2cea6b15e1499e94.png)

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**Author:** ![Ajeet\_Kumar\_Yadawa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ajeet_kumar_yadawa/32/17841_2.png) [@Ajeet\_Kumar\_Yadawa](https://forum.katalon.com/u/Ajeet_Kumar_Yadawa)\
**Post date:** [June 19, 2019, 12:34pm UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/3 "2019-06-19T12:34:00Z")

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@vinh-nga.huteau- can you check whether you sufficient right to modify file. grant access for read write and execute and then edit. hope it will work.

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**Author:** ![vinh-nga.huteau](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vinh-nga.huteau/32/4820_2.png) [@vinh-nga.huteau](https://forum.katalon.com/u/vinh-nga.huteau)\
**Post date:** [June 19, 2019, 1:39pm UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/4 "2019-06-19T13:39:44Z")

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Hi @Ajeet_Kumar_Yadawa  
thanks for you tip but where is the template file located ?

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**Author:** ![Lakshmikanth](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/lakshmikanth/32/20464_2.png) [@Lakshmikanth](https://forum.katalon.com/u/Lakshmikanth)\
**Post date:** [July 22, 2019, 4:37am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/5 "2019-07-22T04:37:51Z")

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Modified the grant access for the file but still template is not getting saved. Please suggest what can be done.

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**Author:** ![Lakshmikanth](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/lakshmikanth/32/20464_2.png) [@Lakshmikanth](https://forum.katalon.com/u/Lakshmikanth)\
**Post date:** [July 22, 2019, 4:39am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/6 "2019-07-22T04:39:05Z")

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Hi,  
File Location: Katalon\_Studio\_Linux\_64-6.2.2/configuration/resources/template/email

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [July 18, 2020, 6:06am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/7 "2020-07-18T06:06:41Z")

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [July 17, 2021, 3:17am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/8 "2021-07-17T03:17:06Z")

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [June 27, 2022, 12:04am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/9 "2022-06-27T00:04:11Z")

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [June 27, 2023, 12:05am UTC](https://forum.katalon.com/t/email-template-could-not-be-changed/28197/10 "2023-06-27T00:05:07Z")

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