# Email configuration not working

**URL:** <https://forum.katalon.com/t/email-configuration-not-working/38612>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [January 14, 2020, 10:16am UTC](https://forum.katalon.com/t/email-configuration-not-working/38612 "2020-01-14T10:16:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![chickoontlk](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chickoontlk/32/10611_2.png) [@chickoontlk](https://forum.katalon.com/u/chickoontlk)\
**Post date:** [January 14, 2020, 10:16am UTC](https://forum.katalon.com/t/email-configuration-not-working/38612/1 "2020-01-14T10:16:14Z")

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Hi Folks  
I’m new in Katalon and wanted to know how to email the test report. I have tried sending email through Katalon but send test email option is showing grayed out and other options are not working

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**Author:** ![ThanhTo](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/thanhto/32/697_2.png) [@ThanhTo](https://forum.katalon.com/u/ThanhTo)\
**Post date:** [January 14, 2020, 10:47am UTC](https://forum.katalon.com/t/email-configuration-not-working/38612/2 "2020-01-14T10:47:02Z")

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Hi @chickoontlk

Have you read the following documentation showing how to configure the Email settings:

> **[Project Settings](https://docs.katalon.com/katalon-studio/docs/execution-settings.html#configure-mail-server)**
>
> Execution Settings Execution settings help users to set preferred behaviors for Katalon Studio during test execution. You can configure general execution preferences by accessing from the main menu: Project \> Settings \>...

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**Author:** ![chickoontlk](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chickoontlk/32/10611_2.png) [@chickoontlk](https://forum.katalon.com/u/chickoontlk)\
**Post date:** [January 14, 2020, 10:51am UTC](https://forum.katalon.com/t/email-configuration-not-working/38612/3 "2020-01-14T10:51:31Z")

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Yes i’m using my outlook office mail and servers and while configuring it shows "Unable to send email to following server… ". I have tried all the basic possible solutions but they did not worked

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**Author:** ![chickoontlk](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chickoontlk/32/10611_2.png) [@chickoontlk](https://forum.katalon.com/u/chickoontlk)\
**Post date:** [January 15, 2020, 5:45am UTC](https://forum.katalon.com/t/email-configuration-not-working/38612/4 "2020-01-15T05:45:59Z")

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Hi It start working and i’m able to generate test email as well as able to email test suit report to my organization email  
Email Setting Required are for organization outlook:  
Host name:Organization email server information  
Port name: 25/587  
Username:Organization username which you use for login in outlook  
Password:Password for your username  
Protocol:None

 ![Capture](https://europe1.discourse-cdn.com/katalon/original/2X/4/455129d27fe9badd7959aa6fdbceb7e4884f2fcd.png)

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**Author:** ![Jass](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/jass/32/9588_2.png) [@Jass](https://forum.katalon.com/u/Jass)\
**Post date:** [April 1, 2020, 7:24am UTC](https://forum.katalon.com/t/email-configuration-not-working/38612/5 "2020-04-01T07:24:16Z")

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Closed on April 1, 2020, 7:24am UTC