# During Activation, it says my account is blocked

**URL:** <https://forum.katalon.com/t/during-activation-it-says-my-account-is-blocked/59729>\
**Category:** Miscellaneous\
**Created:** [November 3, 2021, 2:17am UTC](https://forum.katalon.com/t/during-activation-it-says-my-account-is-blocked/59729 "2021-11-03T02:17:32Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![venkata.nutalapati](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/venkata.nutalapati/32/16104_2.png) [@venkata.nutalapati](https://forum.katalon.com/u/venkata.nutalapati)\
**Post date:** [November 3, 2021, 2:17am UTC](https://forum.katalon.com/t/during-activation-it-says-my-account-is-blocked/59729/1 "2021-11-03T02:17:32Z")

</div>

I downloaded the trial version. During activation, it says, my account is blocked.  
Also, I am not getting any email to my business account as they were displayed by Katalon studio.  
Why ?  
I am able to see activation code below the sign in page.

Thanks for your help.