# Dropdown error: element not interactable **URL:** \ **Category:** Web Testing\ **Tags:** katalon-studio\ **Created:** [August 24, 2021, 10:06am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676 "2021-08-24T10:06:08Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![a.sharapova](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@a.sharapova](https://forum.katalon.com/u/a.sharapova)\ **Post date:** [August 24, 2021, 10:06am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/1 "2021-08-24T10:06:08Z")
Hey! I am quite a beginner tester. I create a test in manual mode. There is a dropdown menu that has another dropdown menu nested. An attempt to click on an item in the second menu returns an error :невесёлый: Tried shooting subjects in different modes but didn’t help. What could be the problem? ![Screenshot_1](https://europe1.discourse-cdn.com/katalon/original/3X/7/9/79c7d19351e901d2ae85a7d4b8941909011b31b1.png) ![Screenshot_2](https://europe1.discourse-cdn.com/katalon/original/3X/1/1/1104a09968f29193cd738e1f1346635211ba0988.png) ![Screenshot_3](https://europe1.discourse-cdn.com/katalon/original/3X/9/b/9bb802e3ccbbdfec7c2ccb4639cc7348c77504f9.png) ---
**Author:** ![loc.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/loc.nguyen/32/17513_2.png) [@loc.nguyen](https://forum.katalon.com/u/loc.nguyen)\ **Post date:** [August 24, 2021, 10:10am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/2 "2021-08-24T10:10:53Z")
Hi guy, Hope this link will help: [https://docs.katalon.com/katalon-studio/docs/how\_handle\_drop\_down\_menu.html#what-is-drop-down](https://docs.katalon.com/katalon-studio/docs/how_handle_drop_down_menu.html#what-is-drop-down) FYI. ---
**Author:** ![a.sharapova](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@a.sharapova](https://forum.katalon.com/u/a.sharapova)\ **Post date:** [August 24, 2021, 1:38pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/3 "2021-08-24T13:38:45Z")
So sad, but the methods on the link give an error: Element should have been “select” but was “li” ---
**Author:** ![grylion54](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/grylion54/32/16265_2.png) [@grylion54](https://forum.katalon.com/u/grylion54)\ **Post date:** [August 24, 2021, 2:28pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/4 "2021-08-24T14:28:16Z")
> [@a.sharapova](#): > > Element should have been “select” but was “li” I have only seen that message when someone has tried to use “selectOptionByLabel”, “selectOptionByValue” or “selectOptionByIndex” method, which I don’t see in your code above. What I think you should try is to “collect” your links (“a” tags) in a `List` and loop through them to choose one. ---
**Author:** ![Brandon\_Hein](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/brandon_hein/32/1092_2.png) [@Brandon\_Hein](https://forum.katalon.com/u/Brandon_Hein)\ **Post date:** [August 24, 2021, 2:34pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/5 "2021-08-24T14:34:35Z")
I also think that the root of the problem may be that you are targeting those `
  • ` elements. You should be clicking on the `` elements. If you can share the locator that you are using in your test object, we could help you out with that. ---
    **Author:** ![a.sharapova](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@a.sharapova](https://forum.katalon.com/u/a.sharapova)\ **Post date:** [August 24, 2021, 3:14pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/6 "2021-08-24T15:14:22Z")
    Sorry for mistakes. Of course, the click is on the element. Here is a locator for a non-working element: //\*[@id=“mobileMenuWrap”]/nav/ul/li[5]/ul/li[2]/ul/li[2]/a (on XPath) (Magic! If you remove the focus on the second menu item, then the test is marked as PASSED, although the action on click does not occur) ---
    **Author:** ![a.sharapova](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@a.sharapova](https://forum.katalon.com/u/a.sharapova)\ **Post date:** [August 30, 2021, 6:16am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/7 "2021-08-30T06:16:54Z")
    Alas, even if the test is marked as passed, the action does not actually take place( ---
    **Author:** ![grylion54](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/grylion54/32/16265_2.png) [@grylion54](https://forum.katalon.com/u/grylion54)\ **Post date:** [August 30, 2021, 3:40pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/8 "2021-08-30T15:40:40Z")
    Are you still getting the same error as what you posted in the first post? If so, you may need to add some “wait” or “delay” statements, such as `WebUI.waitForPageLoad(10)`, until the web pages catch up to your script. If not, then we need to see what is the current concern. ---
    **Author:** ![a.sharapova](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@a.sharapova](https://forum.katalon.com/u/a.sharapova)\ **Post date:** [August 31, 2021, 12:59pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/10 "2021-08-31T12:59:15Z")
    Hey! Yes, there is the same error with a nested dropdown menu. I tried changing the selectors (suddenly it is incorrectly defined), use such operators as Delay, Wait For Element Visible / Clickable, Verify Element Visible / Clickable. Our developers were unable to provide any clue. And since I’m just getting started, I can’t even think of what specifically I need to google. ---
    **Author:** ![grylion54](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/grylion54/32/16265_2.png) [@grylion54](https://forum.katalon.com/u/grylion54)\ **Post date:** [August 31, 2021, 4:48pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/11 "2021-08-31T16:48:29Z")
    Can you check if the xpath to your element is like below? You can always copy and paste the actually HTML **class** into the below. That way there would be no spelling mistake. `//li[@class="nav-2-2-1 navigation __list navigation__ category_level-2"]/a` Another option may be to collect all the `    ` tags and click on one that way. Again, maybe you can copy and paste the HTML **class** information to make sure there is no spelling mistake. ```auto WebDriver driver = DriverFactory.getWebDriver(); List items = driver.findElements(By.xpath('//li[contains(@class="navigation __list navigation__ category_level-2")]/a')); WebUI.comment("Found ${items.size()} items") items.get(1).click(); ``` ---
    **Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [September 1, 2021, 12:30am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/12 "2021-09-01T00:30:48Z")
    @a.sharapova showed us, the URL of the target web app. That is - [https://rushop.se.com/](https://rushop.se.com/) I looked at this page with Chrome DevTools, and found that the HTML of this site is a hard one for UI testers and E2E test tools. * * * You should look at this site in detail using [Chrome Dev Tools](https://developer.chrome.com/docs/devtools/overview/). Using DevTools, Please try to find the element, of which XPath is `//*[@id="mobileMenuWrap"]/nav/ul/li[5]/ul/li[2]/ul[contains(@class,'dropdown-menu')]` . Yes, the element is found in the DOM. However, that element has CSS property `visiblitiy` with value of `hidden`. As long as the element has the visiblity of value `hidden`, @a.sharapova, you will certainly encounter the _“element not interactable”_ error and would never be able to click that element by test scripts. ![rushop_se_com](https://europe1.discourse-cdn.com/katalon/original/3X/5/b/5bee0f773c223719bd392ed92678488b6aa19398.png) @a.sharapova wrote ```auto WebUI.focus(findTestObject('OformlenieZakaza/Navigation/2Katalong/2-2-rozet')) ``` I suppose that he/she did this to turn the `visibility` property from “hidden” to “visible” by calling `WebUI.focus()`. However I thought that `WebUI.focus()` is not enough; he/she needs `WebUI.click()` and `WebUI.waitForElementVisible()`. So I tried to examine it. When I tried clicking the `[Katalog]` menu, to my surprise, I was forced to jump to another URL. In other words, I could not turn a dropdown menu in that page visible. So I gave up. @a.sharapova Do you desperately want to click the `    ` element of xpath `//*[@id=“mobileMenuWrap”]/nav/ul/li[5]/ul/li[2]/ul/li[2]/a` ? To me, it looks impossible, as the HTML forces you not to do it. I guess, you are just learning & playing on the page; you might not necessarily stick to clicking that element. — then, you should just give it up. Forget it. And look at other issues. ---
    **Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [September 1, 2021, 12:40am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/13 "2021-09-01T00:40:49Z")
    - [https://rushop.se.com/](https://rushop.se.com/) This URL is visible on PC but it seems to be designed primarily for browsers on Mobile devices with smaller screen. I found that this page is designed for Mobile devices using @media query in CSS a lot. For example, when i opened a browser with 800px width, the `nav` menu entirely disappeared. When I extend it to wider width, the `nav` menu reappeared. @media query may complicates UI testing a lot. But UI testers are requested to adopt to it anyway. ---
    **Author:** ![kazurayam](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/kazurayam/32/333_2.png) [@kazurayam](https://forum.katalon.com/u/kazurayam)\ **Post date:** [September 1, 2021, 2:42am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/14 "2021-09-01T02:42:42Z")
    The `https://rushop.se.com/` makes me wonder. For example, when I clicked the menu `[Каталог]` on PC, it jumped to another URL `https://rushop.se.com/katalog.html` . Then, which URL path ( `/` , `/katalon.html` ) does @a.sharapova want to look at? ---
    **Author:** ![a.sharapova](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@a.sharapova](https://forum.katalon.com/u/a.sharapova)\ **Post date:** [September 1, 2021, 10:25am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/15 "2021-09-01T10:25:49Z")
    Unfortunately, this does nothing. Yes, I have copied and pasted the HTML class, but the click is still not possible. ---
    **Author:** ![a.sharapova](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@a.sharapova](https://forum.katalon.com/u/a.sharapova)\ **Post date:** [September 1, 2021, 10:28am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/16 "2021-09-01T10:28:46Z")
    > [@kazurayam](#): > > I guess, you are just learning & playing on the page; you might not necessarily stick to clicking that element. — then, you should just give it up. Forget it. And look at other issues. This is the best advice. Seriously. I really like him. > [@kazurayam](#): > > @media query may complicates UI testing a lot. But UI testers are requested to adopt to it anyway. I will pay more attention to this issue. I will try to consult with our developers. Although other projects also contain @media in CSS, the implementation is different and similar problems do not arise. > [@kazurayam](#): > > Then, which URL path ( `/` , `/katalon.html` ) does @a.sharapova want to look at? As a result, the transition to /rozetki/rozetki-elektricheskie.html should have been made, but any normally working menu would suit me. Thanks a lot, now I can at least have an idea of ​​where this problem came from. I just ran into it right at the start of the study of automation, and therefore could not let go just like that 😊 ---
    **Author:** ![faezeh.moghtaderi](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/faezeh.moghtaderi/32/16104_2.png) [@faezeh.moghtaderi](https://forum.katalon.com/u/faezeh.moghtaderi)\ **Post date:** [March 29, 2022, 4:32am UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/17 "2022-03-29T04:32:55Z")
    Hey, could you solve your issue with dropdown? I have encountered the same problem. ---
    **Author:** ![grylion54](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/grylion54/32/16265_2.png) [@grylion54](https://forum.katalon.com/u/grylion54)\ **Post date:** [March 29, 2022, 3:29pm UTC](https://forum.katalon.com/t/dropdown-error-element-not-interactable/57676/18 "2022-03-29T15:29:19Z")
    Even though you have the “same problem”, it could be caused by different events. How about giving some more information and then we can assist you better?