# Download File: Dialogue appear even when firefox\_profile is set

**URL:** <https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228>\
**Category:** Web Testing\
**Tags:** web-testing, katalon-studio\
**Created:** [November 13, 2018, 10:27am UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228 "2018-11-13T10:27:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Nicolas\_ah](https://avatars.discourse-cdn.com/v4/letter/n/ec9cab/32.png) [@Nicolas\_ah](https://forum.katalon.com/u/Nicolas_ah)\
**Post date:** [November 13, 2018, 10:27am UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/1 "2018-11-13T10:27:43Z")

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Hello everybody!

I recently started to use Katalon. However when I tried to download a file using these documentation:

[https://docs.katalon.com/katalon-studio/tutorials/handle\_file\_uploads.html#verify-a-downloaded-file](https://docs.katalon.com/katalon-studio/tutorials/handle%5C_file%5C_uploads.html#verify-a-downloaded-file)

> **[Download files from web ui not working](https://forum.katalon.com/discussion/4662/download-files-from-web-ui-not-working)**
>
> hi ! to learn how to download files from web ui, i have downloaded the example scripts from https://www.katalon.com/resources-center/tutorials/handle-file-uploads/ … i want to download the file into the default download directory. so my project...

 ![](https://dub1.discourse-cdn.com/katalon/uploads/default/original/1X/3d816ad782a1ac1d38defd6a280e8a7055a40871.png) ![](https://dub1.discourse-cdn.com/katalon/uploads/default/original/1X/bcf852323f642037469f63e9facfcb3565fdb929.png)

The dialogue still shows up.

 ![](https://dub1.discourse-cdn.com/katalon/uploads/default/original/1X/65b2282c043aa8be911c455fecf594e64e8ee225.png)

If someone have an idea

[1.PNG](https://forum.katalon.com/uploads/short-url/8M6oRNGv0tDcnQI2sK09SaYDNTj.png)

[2.PNG](https://forum.katalon.com/uploads/short-url/qXHMYnZHVTKeXEACMdPEEAuWi9z.png)

[3.PNG](https://forum.katalon.com/uploads/short-url/evDVhHriDZCw0sgQWHLnlyzK17L.png)

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<div class="post-metadata">

**Author:** ![Nicolas\_ah](https://avatars.discourse-cdn.com/v4/letter/n/ec9cab/32.png) [@Nicolas\_ah](https://forum.katalon.com/u/Nicolas_ah)\
**Post date:** [November 13, 2018, 10:37am UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/2 "2018-11-13T10:37:39Z")

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Oh and I am using firefox 63.0

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**Author:** ![Marco\_Raphael](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@Marco\_Raphael](https://forum.katalon.com/u/Marco_Raphael)\
**Post date:** [November 13, 2018, 11:18am UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/3 "2018-11-13T11:18:24Z")

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I had the same problem, below are my settings that work. I tried different versions for the "_application/vnd.ms-excel"_ and\_“application/csv”\_ depending on what software was the default program to open xls or csv files.

1. browser.helperApps.neverAsk.saveToDisk _String_ application/vnd.ms-excel , application/csv

2. browser.helperApps.alwaysAsk.force _Boolean_ FALSE

3. browser.download.folderList _String_ 2

4. browser.download.forbid\_open\_with Boolean TRUE

5. browser.download.dir _String_ S:\KatalonDownloads

6. browser.download.downloadDir _String_ S\KatalonDownloads

7. browser.download.defaultFolder _String_ S:\KatalonDownloads

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<div class="post-metadata">

**Author:** ![Nicolas\_ah](https://avatars.discourse-cdn.com/v4/letter/n/ec9cab/32.png) [@Nicolas\_ah](https://forum.katalon.com/u/Nicolas_ah)\
**Post date:** [November 13, 2018, 12:14pm UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/4 "2018-11-13T12:14:00Z")

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It did actually work ! Thank you !

But it downloads in the default dir even if I set set download:dir;downloadDir;defaultFolder

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**Author:** ![Marco\_Raphael](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@Marco\_Raphael](https://forum.katalon.com/u/Marco_Raphael)\
**Post date:** [November 13, 2018, 12:57pm UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/5 "2018-11-13T12:57:26Z")

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> [Nicolas ah](https://forum.katalon.com/profile/12889/Nicolas%20ah) said:
> 
> It did actually work ! Thank you !
> 
> But it downloads in the default dir even if I set set download:dir;downloadDir;defaultFolder

I haven’t found a solution for that problem yet, but i’m guessing there is an entry missing for that.

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**Author:** ![Marco\_Raphael](https://avatars.discourse-cdn.com/v4/letter/m/f08c70/32.png) [@Marco\_Raphael](https://forum.katalon.com/u/Marco_Raphael)\
**Post date:** [November 13, 2018, 1:21pm UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/6 "2018-11-13T13:21:38Z")

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You could try changing browser.download.folderList to 1

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**Author:** ![Nicolas\_ah](https://avatars.discourse-cdn.com/v4/letter/n/ec9cab/32.png) [@Nicolas\_ah](https://forum.katalon.com/u/Nicolas_ah)\
**Post date:** [November 14, 2018, 4:41am UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/7 "2018-11-14T04:41:58Z")

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> [Marco Raphael](https://forum.katalon.com/profile/6762/Marco%20Raphael) said:
> 
> You could try changing browser.download.folderList to 1

I tried and still downloading the in the user\download

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**Author:** ![rjohry](https://avatars.discourse-cdn.com/v4/letter/r/ea666f/32.png) [@rjohry](https://forum.katalon.com/u/rjohry)\
**Post date:** [February 4, 2019, 6:56am UTC](https://forum.katalon.com/t/download-file-dialogue-appear-even-when-firefox-profile-is-set/14228/8 "2019-02-04T06:56:29Z")

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> [@Marco\_Raphael](#):
>
> changing browser.download.folderL

Same issue with “5.10.1” version of Katalon and Using Firefox 65.0…  
Please do update solution here
