# Does not record on chrome

**URL:** <https://forum.katalon.com/t/does-not-record-on-chrome/6084>\
**Category:** Miscellaneous\
**Created:** [July 25, 2017, 4:17pm UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084 "2017-07-25T16:17:46Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Remi\_Jai](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@Remi\_Jai](https://forum.katalon.com/u/Remi_Jai)\
**Post date:** [July 25, 2017, 4:17pm UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/1 "2017-07-25T16:17:46Z")

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I tried to record using chrome and IE browser but does not record any actions. I saw some answers in the forum related driver issues. I installed latest version of drivers for both browser but no change. It does not record.

However it records actions on FF.

OS Win7 64 Chrome v59.0.3071.115, IE 11.

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**Author:** ![Remi\_Jai](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@Remi\_Jai](https://forum.katalon.com/u/Remi_Jai)\
**Post date:** [July 28, 2017, 3:38pm UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/2 "2017-07-28T15:38:14Z")

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hi, Changing the UAC has actually solved the issue. Thank you for your support.

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**Author:** ![Remi\_Jai](https://avatars.discourse-cdn.com/v4/letter/r/7bcc69/32.png) [@Remi\_Jai](https://forum.katalon.com/u/Remi_Jai)\
**Post date:** [July 26, 2017, 2:57pm UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/3 "2017-07-26T14:57:45Z")

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Hi Hanh, Thank you for you reply. Unfortunately there are no errors displayed and no error log in KStudio. I did not find an option here in forum reply to insert a screen shot of studio.

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**Author:** ![Hanh\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/hanh_tran/32/651_2.png) [@Hanh\_Tran](https://forum.katalon.com/u/Hanh_Tran)\
**Post date:** [July 26, 2017, 2:52am UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/4 "2017-07-26T02:52:04Z")

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Do you observe any error message? Can you post for me Katalon Studio logs?

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**Author:** ![Zarashima](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/zarashima/32/928_2.png) [@Zarashima](https://forum.katalon.com/u/Zarashima)\
**Post date:** [July 27, 2017, 10:31am UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/5 "2017-07-27T10:31:57Z")

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I see, please try disable UAC on your current OS and start Katalon Studio by administrator.

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**Author:** ![Barry\_Grossman](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@Barry\_Grossman](https://forum.katalon.com/u/Barry_Grossman)\
**Post date:** [January 31, 2018, 6:45pm UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/6 "2018-01-31T18:45:33Z")

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This did not solve my instance since it was (is) already at the lowest setting.

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**Author:** ![Sumit\_kharkwal](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@Sumit\_kharkwal](https://forum.katalon.com/u/Sumit_kharkwal)\
**Post date:** [July 31, 2018, 6:03pm UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/7 "2018-07-31T18:03:36Z")

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Hi Katalon Team,  
I just installed the Katalon studio 5.5 yesterday but i am not able to record any actions.  
Steps:

1. I clicked on the web recorder and selected the browser and then clicked on start recording.
2. it launches the browser(Chrome) and the application url that i want to automate then i tried to enter credentials , it was highlighting the actions but not capturing the objects in the script.
3. its only doing open browser and closer browser(when u close application)

And there are no error being displayed in the console or logs either so i have no clue why this is happening.

i also went to your bug reports where people have complaints about the same issue but there was no resolution.

is there any configuration settings i am missing ? or should i install the lower versions Please advise.

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**Author:** ![maha\_Omar](https://avatars.discourse-cdn.com/v4/letter/m/258eb7/32.png) [@maha\_Omar](https://forum.katalon.com/u/maha_Omar)\
**Post date:** [August 9, 2018, 8:03am UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/8 "2018-08-09T08:03:16Z")

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Hello Katalon Team

I have a problem with spy web and record web options, they don’t record or spy any objects, this problem appears when I start using version 5.6.

Any Help Please

Thanks

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**Author:** ![Pooya\_D\_Gohardani](https://avatars.discourse-cdn.com/v4/letter/p/bbe5ce/32.png) [@Pooya\_D\_Gohardani](https://forum.katalon.com/u/Pooya_D_Gohardani)\
**Post date:** [August 11, 2018, 3:23pm UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/9 "2018-08-11T15:23:56Z")

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> [Barry Grossman](https://forum.katalon.com/profile/3679/Barry%20Grossman) said:
> 
> This did not solve my instance since it was (is) already at the lowest setting.

I have the same problem, any idea?

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**Author:** ![Joeyxx](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/joeyxx/32/16104_2.png) [@Joeyxx](https://forum.katalon.com/u/Joeyxx)\
**Post date:** [November 14, 2018, 11:00am UTC](https://forum.katalon.com/t/does-not-record-on-chrome/6084/10 "2018-11-14T11:00:51Z")

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> [Pooya D. Gohardani](https://forum.katalon.com/profile/10128/Pooya%20D.%20Gohardani) said:
> 
> > [Barry Grossman](https://forum.katalon.com/profile/3679/Barry%20Grossman) said:
> > 
> > This did not solve my instance since it was (is) already at the lowest setting.
> 
> I have the same problem, any idea?

+1
