# Device not connect

**URL:** <https://forum.katalon.com/t/device-not-connect/13595>\
**Category:** Miscellaneous\
**Tags:** mobile-testing, katalon-studio\
**Created:** [October 6, 2018, 7:30am UTC](https://forum.katalon.com/t/device-not-connect/13595 "2018-10-06T07:30:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Abhishek\_Sinha](https://avatars.discourse-cdn.com/v4/letter/a/b5a626/32.png) [@Abhishek\_Sinha](https://forum.katalon.com/u/Abhishek_Sinha)\
**Post date:** [October 6, 2018, 7:30am UTC](https://forum.katalon.com/t/device-not-connect/13595/1 "2018-10-06T07:30:43Z")

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please help

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**Author:** ![Chris\_Trevarthen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/chris_trevarthen/32/358_2.png) [@Chris\_Trevarthen](https://forum.katalon.com/u/Chris_Trevarthen)\
**Post date:** [October 7, 2018, 2:59am UTC](https://forum.katalon.com/t/device-not-connect/13595/2 "2018-10-07T02:59:38Z")

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Hi Abhishek, can you share screenshots or error logs for what you’re seeing? Is this with iOS or Android? Is it a real device or a simulator?

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**Author:** ![nghi.phan](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/nghi.phan/32/30970_2.png) [@nghi.phan](https://forum.katalon.com/u/nghi.phan)\
**Post date:** [November 14, 2025, 4:14am UTC](https://forum.katalon.com/t/device-not-connect/13595/3 "2025-11-14T04:14:49Z")

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Archived on November 14, 2025, 4:14am UTC