*Summary
Copilot Agent stuck and “Send” button becomes disabled after replying “continue” to the “maximum tool attempts reached” error, persisting even after project clean up.
*Steps to reproduce
- Open
Katalon Studio v11.3.0 - Copilot. - Open a project and interact with the Copilot Agent.
- Keep asking the Agent to perform tasks until it returns this specific feedback message:
Oops, maximum tool attempts reached. You can type "continue" to proceed or rephrase your request. - Type
continuein the chat input and send it. - Notice that nothing happens and the chat seems to be stuck. The “Send” button becomes inactive/disabled.
- Perform
Close & Clean up - Project. - Reopen the project and open the Copilot Agent again.
- Notice the chat is still stuck and the “Send” button remains inactive.
*Expected Results
After typing “continue”, the Copilot Agent should resume its process or allow the user to input a new prompt. Performing Close & Clean up - Project and reopening the project should reset the Copilot state so it can be used normally again.
*Actual Results
The Copilot Agent does not respond after typing “continue”. The chat gets completely stuck, and the send button is disabled. This stuck state persists even after doing Close & Clean up - Project and reopening the project, rendering the Copilot feature unusable.
*Screenshots / Videos
*Blocker?
Yes (Blocks the usage of the Copilot feature entirely for the project).
Number of affected users?
Potentially all users who hit the maximum tool attempts limit in Copilot.
*Operating System
MacOS Tahoe 26.5.2
*Katalon Studio version
v11.3.0 - Copilot

