Over 1,500 QA professionals have shared their insights on how they build their careers and continuously evolve with the advancement of technology, particularly in AI.
The all-star season of QA Insights and the latest trends will take place on April 24th.
In this summit, you’ll get updated on:
- AI: Hype or Reality? What can you actually do with it?
- Practical tips and case studies on how QA professionals are performing across diverse industries.
- A chance to meet prominent figures in software testing, including Rosie Sherry, Joe Colantonio, Priyanka Halder, Alex Martins, and 8 other expert panelists.
Save your seat
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Hi @trust_level_0, please make sure you register for this event. Our 12 speakers are ready to share their insights about the newest trends for QA practitioners.
@trust_level_1 @trust_level_2
One day before the biggest summit yet and our host @lucio has sparked interests of the most awaiting topic now: AI
[AI dominance! I love that. 
First, let me clarify. AI is not here to take your job. It is here to make you better at what you do. It helps teams do more with less, whether that is time, resources, or repetitive effort.
In Chapter 3 of the report, “The Role of AI in Transforming Software Testing,” we asked participants how concerned they were about AI replacing their roles. Interestingly, 20 percent of AI users said they were concerned, compared to 11 percent of non-AI users.
That difference makes sense. The more exposure people have to AI, the more they realize how quickly it is evolving. That can feel unsettling. But often, the concern is more about uncertainty than actual risk.
The best way forward is to focus on how you can work with AI rather than feel threatened by it. Testers who build skills in data analysis, better usage of AI, and strategic thinking will not only stay relevant. They will become even more valuable.
So while change can be a challenge, it is also the biggest opportunity for testers to step into a more strategic role in the future of quality.]([Ask Katalon Anything Apr ‘25] QA careers in the AI-First Landscape - #13 by lucio)
He will discuss with 12 panelists about the upcoming changes for QA careers, secure your seat to keep up with these updates.
See you tomorrow!
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Great post guys! 
Here’s the thing: AI is the mega game-changer. And it’s not enough to merely embrace change, you need to be a fully committed part of it. You need to bring about change and be the engine of change in your life, your job, and your inner being.
One reason why I’m not a fan of the phrase, “best practice”. If you only ever follow best practice, you leave no room for innovation and evolution – i.e. change.
To change is to evolve. Embrace AI, embrace change, and evolve.
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Question: What do you think is causing the divide in the maturity levels of QA teams, especially in light of all the technologies available today?
Sergio Ferri - Director of Solution Architecture & Testing Advocacy, Xray
Answer: Sergio mentions that the divide exists due to a mix of factors, such as insufficient infrastructure, lack of skill set, and improper automation strategies. Additionally, many teams still work with legacy systems and have a fear of change. Without proper upskilling, automation maintenance, and an overall clear strategy, QA teams struggle to achieve maturity.
Question: Why do teams still rely so heavily on manual testing despite the rise of automation?
Answered by: Himalaya Murugesan, AVP, LTMindtree
Answer: Hima explains that the decision to rely on manual testing often stems from leadership’s misunderstanding of automation. They mistakenly believe automation will lead to faster releases, but it requires proper strategies, skills, and infrastructure to be truly effective. Legacy systems and fear of change also contribute to this issue.
Question: What role does infrastructure play in moving to higher maturity levels in QA teams?
Sergio Ferri - Director of Solution Architecture & Testing Advocacy, Xray
Answer: Sergio emphasizes that infrastructure is vital for successful automation. Without proper infrastructure, it’s difficult to maintain consistent automation, particularly when teams are working with different technologies like web, mobile, and legacy systems. A robust infrastructure enables smoother automation processes and better scalability.
Question: How does legacy code and legacy frameworks impact QA maturity?
Sergio Ferri - Director of Solution Architecture & Testing Advocacy, Xray
Answer: Sergio highlights that legacy systems and outdated frameworks are significant barriers. They inhibit testability and make it difficult to implement modern testing practices. These issues require careful addressing before teams can successfully adopt automation strategies.
Question: What’s the best approach for implementing test automation from scratch in a large organization?
Sergio Ferri - Director of Solution Architecture & Testing Advocacy, Xray
Answer: Sergio shares his experience where, instead of directly implementing automated test scripts, he first automated the build process using tools like Jenkins. Then, he worked with the dev team to improve testability and implemented automation in a step-by-step process, starting with simple, quick wins and gradually expanding.
Question: What are the most important elements for a successful automation strategy?
Answered by: Himalaya Murugesan, AVP, LTMindtree
Answer: Hima believes that a successful automation strategy starts with a clear vision and goal, which helps align the team and define the right strategy. A cohesive team and leadership’s involvement are key, along with selecting the right tools and maintaining a steady focus on continuous improvement.
Question: What role does AI play in the future of QA, and will it replace jobs?
Sergio Ferri - Director of Solution Architecture & Testing Advocacy, Xray
Answer: Sergio Ferri explains that while AI will not replace QA jobs, it will significantly enhance the efficiency and effectiveness of testing. It will help automate repetitive tasks, allowing testers to focus on more strategic aspects of QA, thus improving overall productivity.
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Question: Why do 55% of manual testers say they lack the time to upscale, and how can teams address this gap?
Answered by: Himalaya Murugesan, AVP, LTMindtree
Answer: Hima points out that one key reason for this gap is the high pressure and workload that manual testers face, leaving them with little time for upskilling. High-performing teams are addressing this by creating a culture of continuous learning, providing the right tools, and setting clear, achievable goals that align with overall team strategies.
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Question: What’s the real definition of maturity in a QA team?
Answered by: Himalata Murugesan, Head of QA Strategy, LTI Mindtree
Answer:
“Maturity isn’t just about automation coverage. It’s clarity of vision, team alignment, smart tooling, and sustainable practices like maintenance. It’s about knowing where you’re headed, what success looks like, and how every team member contributes to that outcome.”
Question: How can QA leaders foster a culture where testers feel empowered and valued?
Answered by: Sergio Ferri, Senior QA Strategist, Xray
Answer:
“Stop treating learning like a time-boxed activity. Build it into the process. Let testers experiment, explore risks, and grow beyond test execution—into communication, leadership, and strategic influence. True quality culture is inclusive and continuous, not episodic.”
Question: What’s the danger of automating without a strategy?
Answered by: Lucio Daza, VP of Product Marketing, Katalon
Answer:
“Jumping into automation without a phased, risk-based plan leads to burnout and disappointment. It’s not about doing more—it’s about doing the right things. Strategy without consensus is chaos; automation without maintenance is debt.”
Question: What is one automation success factor often forgotten?
Answered by: Himalata Murugesan, Head of QA Strategy, LTI Mindtree
Answer:
“Maintenance. I’ve seen beautifully built frameworks decay because no one owns their upkeep. Like health, automation needs constant care. Cleaning up redundant test cases, aligning with current features, and investing in maintainability is what sustains velocity.”
Question: What’s the one message QA leaders should take home from this summit?
Answered by: Sergio Ferri, Senior QA Strategist, Xray
Answer:
“Testers are more critical than ever. With GenAI accelerating code delivery, risk exposure increases. The tester role is not disappearing—it’s evolving. Embrace the tools, understand their limits, and focus on uncovering risks that machines can’t foresee.”
Question: Is AI still a buzzword, or has it become a practical enabler in quality engineering today?
Answered by: Michael Giacometti, Head of Innovation, TestingXperts
Answer:
“AI has gone from sci-fi to serviceable. We’re seeing it generate test cases from user stories, recommend regression suites intelligently, and cut down test execution from days to hours. The best tools are only useful if testers know how to use them—and AI is proving to be a career multiplier for those who embrace it.”
