# Certifications not updating . Please assist asap

**URL:** <https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397>\
**Category:** Academy Certification\
**Created:** [July 15, 2024, 12:37am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397 "2024-07-15T00:37:05Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![rodriguesmarjie](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rodriguesmarjie/32/23869_2.png) [@rodriguesmarjie](https://forum.katalon.com/u/rodriguesmarjie)\
**Post date:** [July 15, 2024, 12:37am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/1 "2024-07-15T00:37:05Z")

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My progress for expert level doesnot update the certificate progress

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**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\
**Post date:** [July 15, 2024, 12:37am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/2 "2024-07-15T00:37:05Z")

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Hi there,

Thank you very much for your topic. Please note that it may take a little while before a member of our community or from Katalon team responds to you.

Thanks!

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**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Post date:** [July 15, 2024, 12:38am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/3 "2024-07-15T00:38:00Z")

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Hi,

I found similar thread here: [Professional level certification not sync up for 3 days - #12 by viet.nguyen](http://forum.katalon.com/t/professional-level-certification-not-sync-up-for-3-days/136570/12). Do you face the same issue?

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 15, 2024, 4:32am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/4 "2024-07-15T04:32:19Z")

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Hi @rodriguesmarjie. Which requirement are you having trouble with?

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**Author:** ![rodriguesmarjie](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rodriguesmarjie/32/23869_2.png) [@rodriguesmarjie](https://forum.katalon.com/u/rodriguesmarjie)\
**Post date:** [July 15, 2024, 6:51pm UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/5 "2024-07-15T18:51:25Z")

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1. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/5/d/5d6280101b832382bf99d2eea8e2610a78fa0cfa.png)

I have added many script repo’s as shown below

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/6/d674e41db4e2924ba53d9c9836daa57fe5eed520.png)

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**Author:** ![rodriguesmarjie](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rodriguesmarjie/32/23869_2.png) [@rodriguesmarjie](https://forum.katalon.com/u/rodriguesmarjie)\
**Post date:** [July 17, 2024, 12:31pm UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/6 "2024-07-17T12:31:07Z")

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any luck?

++

1. ![image](https://europe1.discourse-cdn.com/katalon/original/3X/3/d/3dd55d64307d78e2abfad989cbaba4a9c0e56237.png)  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/f/6/f67f978352926c9bcc3f53538b074d3fa7cea5f8.png)

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**Author:** ![titaapriliapratama](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/titaapriliapratama/32/23870_2.png) [@titaapriliapratama](https://forum.katalon.com/u/titaapriliapratama)\
**Post date:** [July 18, 2024, 3:55am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/7 "2024-07-18T03:55:52Z")

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I have the same issue as well. My Professional and Expert certifications have not been updated for 3 days.

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/1/e/1ed19716c6a3579f835f341aec02887f27ee8d66.png)  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/b/f/bf0b39ab1e55a4a9c4e0a07ebba76e32a061e97a.png)

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 18, 2024, 4:33am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/8 "2024-07-18T04:33:19Z")

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Hi @titaapriliapratama and @rodriguesmarjie. Data is updated. Please double check again and confirm. Congrats on the certifications you guys have achieved!

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 18, 2024, 4:36am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/9 "2024-07-18T04:36:13Z")

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I see that you’re using sample projects, right? Try to connect TestOps to your Git repository following this document: [https://docs.katalon.com/katalon-platform/organize/configure-a-git-repository-in-testops#ariaid-title1](https://docs.katalon.com/katalon-platform/organize/configure-a-git-repository-in-testops#ariaid-title1)

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**Author:** ![titaapriliapratama](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/titaapriliapratama/32/23870_2.png) [@titaapriliapratama](https://forum.katalon.com/u/titaapriliapratama)\
**Post date:** [July 18, 2024, 5:10am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/10 "2024-07-18T05:10:51Z")

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Thank you for the update. How about the part ‘Connect a script repository to Katalon TestOps’? I have already connected my Git repository according to the Katalon documentation. Additionally, I have linked test runs to releases in Katalon TestOps more than 5 times, based on my TestOps dashboard. Thank you.

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/0/a/0a56bad09514bf8ee1a80194240f0e295aee3b01.png)  
 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/7/8/782335b6e613837434e12a531ba9c4310de52fdf.png)

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**Author:** ![rodriguesmarjie](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rodriguesmarjie/32/23869_2.png) [@rodriguesmarjie](https://forum.katalon.com/u/rodriguesmarjie)\
**Post date:** [July 18, 2024, 5:22am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/11 "2024-07-18T05:22:52Z")

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![image](https://europe1.discourse-cdn.com/katalon/original/3X/5/d/5dba0b17bf3434e35049067b0c37f3d4f76c1b2c.png)

1. 

2. Generate manual test cases in Katalon TestOps from Jira requirements: 0/10  

Please take a look at the above screenshots

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<div class="post-metadata">

**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 18, 2024, 7:42am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/12 "2024-07-18T07:42:16Z")

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I see that the “Link test runs to releases” requirement has been updated @titaapriliapratama.

Let me check the " Connect a script repository to Katalon TestOps" requirement and get to you later @rodriguesmarjie @titaapriliapratama

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**Author:** ![rodriguesmarjie](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rodriguesmarjie/32/23869_2.png) [@rodriguesmarjie](https://forum.katalon.com/u/rodriguesmarjie)\
**Post date:** [July 20, 2024, 11:27am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/13 "2024-07-20T11:27:35Z")

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any updates ??

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**Author:** ![titaapriliapratama](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/titaapriliapratama/32/23870_2.png) [@titaapriliapratama](https://forum.katalon.com/u/titaapriliapratama)\
**Post date:** [July 22, 2024, 2:27am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/14 "2024-07-22T02:27:34Z")

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Any updates? Sorry, but my certification process is stuck at this part.

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d5d74a297b21cdf23ad95b70aebbb3acdcb64158.png)

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 22, 2024, 9:30am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/15 "2024-07-22T09:30:48Z")

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Hi guys, I already forwarded this to the team. It might take some time. Will keep you updated. Thank you for your patience.

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**Author:** ![rodriguesmarjie](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rodriguesmarjie/32/23869_2.png) [@rodriguesmarjie](https://forum.katalon.com/u/rodriguesmarjie)\
**Post date:** [July 22, 2024, 9:53am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/16 "2024-07-22T09:53:45Z")

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Thanks . My trial license is going to expire . Hope the query gets resolved soon

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 22, 2024, 10:38am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/17 "2024-07-22T10:38:51Z")

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@titaapriliapratama and @rodriguesmarjie please check again for the Git repository connection requirement.

For the Generating tests from Jira requirement, we will need to update such, so we will remove it for now (expected tomorrow) to ensure that it won’t interrupt your current certification journey.

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**Author:** ![rodriguesmarjie](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/rodriguesmarjie/32/23869_2.png) [@rodriguesmarjie](https://forum.katalon.com/u/rodriguesmarjie)\
**Post date:** [July 22, 2024, 11:05am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/18 "2024-07-22T11:05:03Z")

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thanks,

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/8/6/86506bf825d448b8c7fe6057f69d6ae99281e66b.png)

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<div class="post-metadata">

**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [July 23, 2024, 3:29am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/19 "2024-07-23T03:29:30Z")

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Hi @rodriguesmarjie. I see that you got your Expert certificate already! Congrats!

Hi @titaapriliapratama. Your data for repository connection requirement has been updated. You’re just one requirement away.

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**Author:** ![titaapriliapratama](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/titaapriliapratama/32/23870_2.png) [@titaapriliapratama](https://forum.katalon.com/u/titaapriliapratama)\
**Post date:** [July 23, 2024, 7:49am UTC](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397/20 "2024-07-23T07:49:59Z")

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Hi @viet.nguyen , Thank you for the update. But I think I have already linked test runs to releases in Katalon TestOps more than 5 times. Why does it still say 4/5?

 ![image](https://europe1.discourse-cdn.com/katalon/original/3X/9/1/91862af78f0bd3aa2433af58b691a84a9f4d7937.png)

[Next page](https://forum.katalon.com/t/certifications-not-updating-please-assist-asap/137397.md?page=2)
