# Certificate Not Visible on Profile – Assistance Required

**URL:** <https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553>\
**Category:** API Testing\
**Tags:** katalon-studio\
**Created:** [January 21, 2026, 3:06am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553 "2026-01-21T03:06:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![karansp29](https://avatars.discourse-cdn.com/v4/letter/k/3d9bf3/32.png) [@karansp29](https://forum.katalon.com/u/karansp29)\
**Post date:** [January 21, 2026, 3:06am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553/1 "2026-01-21T03:06:52Z")

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I have completed the API Testing course, and both courses show 100% completion. However, I still have not received the certificate. I did receive an email stating that I would receive it, but the certificate is still not appearing on my profile.  
Kindly look into this issue and update me at your earliest convenience.  
Thank you.

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**Author:** ![nghi.phan](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/nghi.phan/32/30970_2.png) [@nghi.phan](https://forum.katalon.com/u/nghi.phan)\
**Post date:** [January 21, 2026, 3:11am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553/2 "2026-01-21T03:11:29Z")

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we will double check and get back to you shortly.

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**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [January 21, 2026, 3:53am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553/3 "2026-01-21T03:53:56Z")

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already waited for 24- 48 hours? still certficate not available

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**Author:** ![viet.nguyen](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/viet.nguyen/32/21142_2.png) [@viet.nguyen](https://forum.katalon.com/u/viet.nguyen)\
**Post date:** [January 21, 2026, 4:16am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553/4 "2026-01-21T04:16:15Z")

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Hi @karansp29,

It should appear in your profile’s learning path section: [Dashboard - Katalon Academy](https://academy.katalon.com/dashboard/enrolled-paths/certificates/)

Can you double-check? Ping me again if it’s not there.

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**Author:** ![karansp29](https://avatars.discourse-cdn.com/v4/letter/k/3d9bf3/32.png) [@karansp29](https://forum.katalon.com/u/karansp29)\
**Post date:** [January 21, 2026, 6:04am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553/5 "2026-01-21T06:04:58Z")

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Hello team, I just checked and it’s now reflected on my profile. Thank you!

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**Author:** ![depapp](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/depapp/32/29178_2.png) [@depapp](https://forum.katalon.com/u/depapp)\
**Post date:** [January 21, 2026, 6:50am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553/6 "2026-01-21T06:50:49Z")

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> [@karansp29](#):
>
> Hello team, I just checked and it’s now reflected on my profile. Thank you!

that’s great 🎉

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**Author:** ![Monty\_Bagati](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/monty_bagati/32/33047_2.png) [@Monty\_Bagati](https://forum.katalon.com/u/Monty_Bagati)\
**Post date:** [January 22, 2026, 3:42am UTC](https://forum.katalon.com/t/certificate-not-visible-on-profile-assistance-required/187553/7 "2026-01-22T03:42:12Z")

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cool , 🙂 congrtaulations