# Can't see Kobiton in 7.2.4

**URL:** <https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454>\
**Category:** Mobile Testing\
**Tags:** mobile-testing, katalon-studio\
**Created:** [February 5, 2020, 2:36am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454 "2020-02-05T02:36:37Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![roopa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/roopa/32/8080_2.png) [@roopa](https://forum.katalon.com/u/roopa)\
**Post date:** [February 5, 2020, 2:36am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/1 "2020-02-05T02:36:37Z")

</div>

Hi all,  
I am unable to see Kobiton option under Preferences.  
Is there any other step to activate it or am I missing something on it?  
Your help is much appreciated.  
Thank you

@Russ_Thomas

 ![image](https://europe1.discourse-cdn.com/katalon/original/2X/5/55b8b5087b2a0db4c693a6e9c001e45b935ba76f.png)

---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [February 5, 2020, 2:48am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/2 "2020-02-05T02:48:53Z")

</div>

Sorry, I don’t know anything about integration with Kobiton. Start here and post back any issues:

> **[Enable Kobiton Integration](https://docs.katalon.com/katalon-studio/docs/enable-kobiton-integration.html)**
>
> Kobiton is a powerful mobile device platform that offers real mobile devices for both testers and developers. Using Katalon Studio, you can easily execute automated tests on Kobiton's devices. First...

---

<div class="post-metadata">

**Author:** ![roopa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/roopa/32/8080_2.png) [@roopa](https://forum.katalon.com/u/roopa)\
**Post date:** [February 5, 2020, 3:12am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/3 "2020-02-05T03:12:40Z")

</div>

No worries Russ… but could you be able to tag someone to this post to assist me.  
I am trying the steps to install kobiton plugin but it is giving me an error saying organisation email id needs to be added. My account is created using my personal gmail id. Unfortunately, there is no option displayed to add oganisation id. (But i do have created Kobiton account.)

When I tried reloading plugins, it is not returning any plugin.  
@Russ_Thomas

---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [February 5, 2020, 3:20am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/4 "2020-02-05T03:20:20Z")

</div>

I tried a search before I posted – there are not many posts per year regarding Kobiton (surprisingly).

Let’s see if these guys can help: @duyluong @ThanhTo

---

<div class="post-metadata">

**Author:** ![ThanhTo](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/thanhto/32/697_2.png) [@ThanhTo](https://forum.katalon.com/u/ThanhTo)\
**Post date:** [February 5, 2020, 3:30am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/5 "2020-02-05T03:30:26Z")

</div>

Hi @roopa

Unfortunately, Kobiton Plugin is available only for KSE only. You have to use a business email (non gmail or yahoo our outlook, etc) to trial KSE.

---

<div class="post-metadata">

**Author:** ![roopa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/roopa/32/8080_2.png) [@roopa](https://forum.katalon.com/u/roopa)\
**Post date:** [February 5, 2020, 3:51am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/6 "2020-02-05T03:51:26Z")

</div>

Thank you Russ 🙂

---

<div class="post-metadata">

**Author:** ![roopa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/roopa/32/8080_2.png) [@roopa](https://forum.katalon.com/u/roopa)\
**Post date:** [February 5, 2020, 3:58am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/7 "2020-02-05T03:58:15Z")

</div>

Thank you Thanh @ThanhTo … one of my friends has KS 6.3.3 and he is able to use Kobiton.  
Is there a way to change/add my business email id and install kobiton.

---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [February 5, 2020, 3:59am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/8 "2020-02-05T03:59:40Z")

</div>

@ThanhTo I was about to add your post to the knowledgebase category - but it’s gone(?)

Perhaps the new tracking categories squeezed them out.

---

<div class="post-metadata">

**Author:** ![Russ\_Thomas](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/russ_thomas/32/11884_2.png) [@Russ\_Thomas](https://forum.katalon.com/u/Russ_Thomas)\
**Post date:** [February 5, 2020, 4:02am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/9 "2020-02-05T04:02:42Z")

</div>

The plugin is only available if you use Katalon Studio Enterprise edition (KSE). If you use KSE then you can use your business email AND the plugin.

Don’t compare v6 with v7 - they’re different animals (different Kats? 😉 )

Hope that’s clear now.

---

<div class="post-metadata">

**Author:** ![ThanhTo](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/thanhto/32/697_2.png) [@ThanhTo](https://forum.katalon.com/u/ThanhTo)\
**Post date:** [February 5, 2020, 4:25am UTC](https://forum.katalon.com/t/cant-see-kobiton-in-7-2-4/39454/10 "2020-02-05T04:25:27Z")

</div>

@roopa

I think you’d need to register a new Katalon account with a business email. If you use TestOps, then you can add the non-business email into your organization in order to enable collaborations. If you don’t use TestOps for test management then a new Katalon account wouldn’t hurt.
