Hello,
We are currently evaluating if Katalon Studio 7.7.6 is a suitable testing solution for a business partner of ours.
For that we are testing a Windows Forms Application on a Windows 10 machine. However since 2 days we stuck at clicking a simple button from within a collapsable Windows ribbon (See screenshot)
We can record all elements and the button itself using the Windows Recorder but we get an error message at playback (See at the end of the post) .
Further information:
-) The ribbon only appears, after you press the “start” tab at the top.
-) Sometimes when we try to reccord the button within the ribbon it is not possible at all and elements behind the ribbon get selected instead.
-) We also tried remote testing with the same playback error result.
-) We are using a trial version of Katalon Enterprise at the moment.
Any help is very welcome since we cannot recommend this software to our customer if we can’t fix this annoying issue.
Greetings, Stephan
Picture with ribbon collapsed:
Picture with button to press within ribbon:
=============== ROOT CAUSE =====================
Caused by: org.openqa.selenium.WebDriverException: An element command could not be completed because the element is not pointer- or keyboard interactable. (WARNING: The server did not provide any stacktrace information)
For trouble shooting, please visit: https://docs.katalon.com/katalon-studio/docs/troubleshoot-common-execution-exceptions-web-test.html
09-22-2020 03:17:57 PM Test Cases/New Test Case
Elapsed time: 1m - 42.447s
Test Cases/New Test Case FAILED.
Reason:
com.kms.katalon.core.exception.StepFailedException: An element command could not be completed because the element is not pointer- or keyboard interactable. (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘DESKTOP-6E43T1N’, ip: ‘192.168.56.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: io.appium.java_client.windows.WindowsDriver
Capabilities {appTopLevelWindow: 71a48, javascriptEnabled: true, platform: WINDOWS, platformName: WINDOWS}
Session ID: 3B215628-AB18-4C46-801C-E33EE8E638F8 (Root cause: org.openqa.selenium.WebDriverException: An element command could not be completed because the element is not pointer- or keyboard interactable. (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘DESKTOP-6E43T1N’, ip: ‘192.168.56.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: io.appium.java_client.windows.WindowsDriver
Capabilities {appTopLevelWindow: 71a48, javascriptEnabled: true, platform: WINDOWS, platformName: WINDOWS}
Session ID: 3B215628-AB18-4C46-801C-E33EE8E638F8
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.windows.WindowsDriver.execute(WindowsDriver.java:1)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.windows.keyword.helper.WindowsActionHelper.click(WindowsActionHelper.java:255)
at com.kms.katalon.core.windows.keyword.helper.WindowsActionHelper$click$3.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:43)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:77)
at com.kms.katalon.core.keyword.internal.KeywordMain$runKeyword.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:37)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword$click.callCurrent(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:33)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:73)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords.click(WindowsBuiltinKeywords.java:72)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords$click$1.call(Unknown Source)
at New Test Case.run(New Test Case:26)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:339)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:330)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:309)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:301)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:235)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1600780671615.run(TempTestCase1600780671615.groovy:25)
)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy:50)
at com.kms.katalon.core.keyword.internal.KeywordMain.stepFailed(KeywordMain.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:79)
at com.kms.katalon.core.keyword.internal.KeywordMain$runKeyword.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword.click(ClickKeyword.groovy:37)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword$click.callCurrent(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword.execute(ClickKeyword.groovy:33)
at com.kms.katalon.core.keyword.internal.KeywordExecutor.executeKeywordForPlatform(KeywordExecutor.groovy:73)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords.click(WindowsBuiltinKeywords.java:72)
at com.kms.katalon.core.windows.keyword.WindowsBuiltinKeywords$click$1.call(Unknown Source)
at New Test Case.run(New Test Case:26)
at com.kms.katalon.core.main.ScriptEngine.run(ScriptEngine.java:194)
at com.kms.katalon.core.main.ScriptEngine.runScriptAsRawText(ScriptEngine.java:119)
at com.kms.katalon.core.main.TestCaseExecutor.runScript(TestCaseExecutor.java:339)
at com.kms.katalon.core.main.TestCaseExecutor.doExecute(TestCaseExecutor.java:330)
at com.kms.katalon.core.main.TestCaseExecutor.processExecutionPhase(TestCaseExecutor.java:309)
at com.kms.katalon.core.main.TestCaseExecutor.accessMainPhase(TestCaseExecutor.java:301)
at com.kms.katalon.core.main.TestCaseExecutor.execute(TestCaseExecutor.java:235)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:114)
at com.kms.katalon.core.main.TestCaseMain.runTestCase(TestCaseMain.java:105)
at com.kms.katalon.core.main.TestCaseMain$runTestCase$0.call(Unknown Source)
at TempTestCase1600780671615.run(TempTestCase1600780671615.groovy:25)
Caused by: org.openqa.selenium.WebDriverException: An element command could not be completed because the element is not pointer- or keyboard interactable. (WARNING: The server did not provide any stacktrace information)
Command duration or timeout: 0 milliseconds
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’
System info: host: ‘DESKTOP-6E43T1N’, ip: ‘192.168.56.1’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0_181’
Driver info: io.appium.java_client.windows.WindowsDriver
Capabilities {appTopLevelWindow: 71a48, javascriptEnabled: true, platform: WINDOWS, platformName: WINDOWS}
Session ID: 3B215628-AB18-4C46-801C-E33EE8E638F8
at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:214)
at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:166)
at org.openqa.selenium.remote.http.JsonHttpResponseCodec.reconstructValue(JsonHttpResponseCodec.java:40)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:80)
at org.openqa.selenium.remote.http.AbstractHttpResponseCodec.decode(AbstractHttpResponseCodec.java:44)
at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:158)
at io.appium.java_client.remote.AppiumCommandExecutor.execute(AppiumCommandExecutor.java:239)
at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:552)
at io.appium.java_client.DefaultGenericMobileDriver.execute(DefaultGenericMobileDriver.java:42)
at io.appium.java_client.AppiumDriver.execute(AppiumDriver.java:1)
at io.appium.java_client.windows.WindowsDriver.execute(WindowsDriver.java:1)
at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:285)
at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:84)
at com.kms.katalon.core.windows.keyword.helper.WindowsActionHelper.click(WindowsActionHelper.java:255)
at com.kms.katalon.core.windows.keyword.helper.WindowsActionHelper$click$3.call(Unknown Source)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy:43)
at com.kms.katalon.core.windows.keyword.builtin.ClickKeyword$_click_closure1.doCall(ClickKeyword.groovy)
at com.kms.katalon.core.keyword.internal.KeywordMain.runKeyword(KeywordMain.groovy:77)
… 19 more