# Cannot get Katalon to recognise File Explorer when it is opened

**URL:** <https://forum.katalon.com/t/cannot-get-katalon-to-recognise-file-explorer-when-it-is-opened/13301>\
**Category:** Integrations\
**Tags:** integrations, katalon-studio\
**Created:** [September 19, 2018, 9:59am UTC](https://forum.katalon.com/t/cannot-get-katalon-to-recognise-file-explorer-when-it-is-opened/13301 "2018-09-19T09:59:34Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Helen\_Jefferies](https://avatars.discourse-cdn.com/v4/letter/h/cc9497/32.png) [@Helen\_Jefferies](https://forum.katalon.com/u/Helen_Jefferies)\
**Post date:** [September 19, 2018, 9:59am UTC](https://forum.katalon.com/t/cannot-get-katalon-to-recognise-file-explorer-when-it-is-opened/13301/1 "2018-09-19T09:59:34Z")

</div>

Hi, I have a site that I am testing, that during the process flow, has to go off to File Explorer and select a spreadsheet to upload to the page.  
I recorded the process and it is fine, until it gets to the file explorer screen. It opens the window, but then does not recognise anything in it. I have tried to create a new object, but it wont let me. Every time I click in the window, Katalon makes a noise and it doesn’t seem to recognise the window at all, so I have no idea on how to get the findTestObject call to work ? I have tried UploadFile, switchWindow to name a few things, but I cannot get it to work !  
Has anyone else had this issue and managed to get it to work ?

---

<div class="post-metadata">

**Author:** ![nkhouri](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/nkhouri/32/16103_2.png) [@nkhouri](https://forum.katalon.com/u/nkhouri)\
**Post date:** [July 1, 2021, 10:38am UTC](https://forum.katalon.com/t/cannot-get-katalon-to-recognise-file-explorer-when-it-is-opened/13301/2 "2021-07-01T10:38:31Z")

</div>

did u figure out how ?

---

<div class="post-metadata">

**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [August 8, 2022, 7:31am UTC](https://forum.katalon.com/t/cannot-get-katalon-to-recognise-file-explorer-when-it-is-opened/13301/3 "2022-08-08T07:31:31Z")

</div>