# 'Cannot connect to web service' when trying to Load from WSDL

**URL:** <https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806>\
**Category:** API Testing\
**Tags:** api-testing, katalon-studio\
**Created:** [May 9, 2018, 1:12pm UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806 "2018-05-09T13:12:50Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![scott\_williams](https://avatars.discourse-cdn.com/v4/letter/s/eb8c5e/32.png) [@scott\_williams](https://forum.katalon.com/u/scott_williams)\
**Post date:** [May 9, 2018, 1:12pm UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806/1 "2018-05-09T13:12:50Z")

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I have a SOAP request I need to make in order to create a user in my system. After copying my XML into the ‘Request Message’ and clicking ‘Load from WSDL’, I get a ‘Cannot connect to web service’ error.

It should be noted that I’m making the server that I’m making the request to requires a token at the end of the url to authenticate the request.

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**Author:** ![Trong\_Bui](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/trong_bui/32/374_2.png) [@Trong\_Bui](https://forum.katalon.com/u/Trong_Bui)\
**Post date:** [May 10, 2018, 12:00pm UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806/2 "2018-05-10T12:00:17Z")

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Scott,

Could you provide more information on the request you sent? Some screenshot of the test will help.

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**Author:** ![Nilesh\_Devgirikar](https://avatars.discourse-cdn.com/v4/letter/n/3da27b/32.png) [@Nilesh\_Devgirikar](https://forum.katalon.com/u/Nilesh_Devgirikar)\
**Post date:** [June 22, 2018, 9:57am UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806/3 "2018-06-22T09:57:16Z")

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![](https://s3.amazonaws.com/katalon-forum/editor/fp/awtpaiv35omq.png "Image: https://s3.amazonaws.com/katalon-forum/editor/fp/awtpaiv35omq.png")

Please provide the solution for the above problem.

[image.png](https://s3.amazonaws.com/katalon-forum/editor/fp/awtpaiv35omq.png)

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**Author:** ![santhosh1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@santhosh1](https://forum.katalon.com/u/santhosh1)\
**Post date:** [July 6, 2018, 10:59am UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806/4 "2018-07-06T10:59:53Z")

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Hi… try to use this wsdl and load in to katalon using new webservice request [http://webservices.oorsprong.org/websamples.countryinfo/CountryInfoService.wso?WSDL](http://webservices.oorsprong.org/websamples.countryinfo/CountryInfoService.wso?WSDL)

Select Service Function as : FullCountryInfo  
use this request and hit it  
\<soapenv:Envelope xmlns:soapenv=“[http://schemas.xmlsoap.org/soap/envelope/](http://schemas.xmlsoap.org/soap/envelope/)” xmlns:web=“[http://www.oorsprong.org/websamples.countryinfo](http://www.oorsprong.org/websamples.countryinfo)”\>  
soapenv:Header/  
soapenv:Body  
web:FullCountryInfo  
web:sCountryISOCodeIN\</web:sCountryISOCode\>  
\</web:FullCountryInfo\>  
\</soapenv:Body\>  
\</soapenv:Envelope\>

you will get 200 OK as response

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**Author:** ![santhosh1](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@santhosh1](https://forum.katalon.com/u/santhosh1)\
**Post date:** [July 6, 2018, 11:01am UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806/5 "2018-07-06T11:01:54Z")

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![](https://s3.amazonaws.com/katalon-forum/editor/vg/jns5mccu0xql.png)

[katalon WSDL sample.png](https://s3.amazonaws.com/katalon-forum/editor/vg/jns5mccu0xql.png)

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**Author:** ![mike\_jackson](https://avatars.discourse-cdn.com/v4/letter/m/a183cd/32.png) [@mike\_jackson](https://forum.katalon.com/u/mike_jackson)\
**Post date:** [July 10, 2018, 9:44pm UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806/6 "2018-07-10T21:44:53Z")

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Same issue located here - [http://forum.katalon.com/discussion/6655/not-able-to-get-service-functions-in-api-testing-soap](http://forum.katalon.com/discussion/6655/not-able-to-get-service-functions-in-api-testing-soap)

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**Author:** ![Manu\_Mahendran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/manu_mahendran/32/23869_2.png) [@Manu\_Mahendran](https://forum.katalon.com/u/Manu_Mahendran)\
**Post date:** [August 23, 2018, 6:47am UTC](https://forum.katalon.com/t/cannot-connect-to-web-service-when-trying-to-load-from-wsdl/10806/7 "2018-08-23T06:47:15Z")

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did you have any authentication mechanism added