# Can\`t record my PopUP **URL:** \ **Category:** Web Testing\ **Tags:** katalon-studio\ **Created:** [January 24, 2020, 3:50pm UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052 "2020-01-24T15:50:20Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![andrepe](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@andrepe](https://forum.katalon.com/u/andrepe)\ **Post date:** [January 24, 2020, 3:50pm UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/1 "2020-01-24T15:50:20Z")
Hello Guys . šŸ™‚ I try to record my site but wen i click save , its open pop up to show some information inside the Pop Up and i click ok buttom and close that pop up . Wen a run the test the test fail because dont identify the buttom ā€œOkā€ object inside the PopUP . Pls Help me to solve this problem. ---
**Author:** ![Andrej\_Podhajsky](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/andrej_podhajsky/32/1055_2.png) [@Andrej\_Podhajsky](https://forum.katalon.com/u/Andrej_Podhajsky)\ **Post date:** [January 24, 2020, 6:10pm UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/2 "2020-01-24T18:10:23Z")
Hello, we need more information > [@\[TIP\] How To Help Us Help You!](http://forum.katalon.com/t/tip-how-to-help-us-help-you/12919): > > My test is BROKEN! NOTHING WORKS! HELP ME! Relax. We get it. We really do. There are some pretty smart and clever people on this forum, but you must realize, they are not magicians or wizards or gods. They cannot see your code, they canā€™t see your errors and they donā€™t even know what your AUT is meant to do even though it might seem perfectly obvious to you. So please relax and follow the advice below, before you start writing your post. The advice below will tell you the exact information ā€¦ ---
**Author:** ![ashraf.madina](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ashraf.madina/32/20464_2.png) [@ashraf.madina](https://forum.katalon.com/u/ashraf.madina)\ **Post date:** [January 24, 2020, 7:36pm UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/3 "2020-01-24T19:36:55Z")
Heā€™s basically stating that the replay doesnā€™t capture the actions he performed in the pop-up. You have to use a SwitchTo (frame, windows etc) scripting for the test to jump to that pop-up sometimes. Iā€™m new to Katalon as well - but from my experience with automation - this is how you can resolve it most times. ---
**Author:** ![andrepe](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@andrepe](https://forum.katalon.com/u/andrepe)\ **Post date:** [January 27, 2020, 10:58am UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/4 "2020-01-27T10:58:28Z")
i try use the switch scrpting but the same erro, the pop up open but info inside the pop up is empty. is no info in pop up. i don t untherstand why pop up not load info inside the pop up . i post the image ![image](https://europe1.discourse-cdn.com/katalon/original/2X/a/a3b3f932976cadab41edb12a03a2bca7689ff8d5.png) ---
**Author:** ![r.klein1](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/r.klein1/32/23870_2.png) [@r.klein1](https://forum.katalon.com/u/r.klein1)\ **Post date:** [January 27, 2020, 11:12am UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/5 "2020-01-27T11:12:20Z")
Look at the console, probably a javascript error. Make sure development fixes that (or helps you to avoid invalid popup). After that, use the correct selector to find the button. ---
**Author:** ![andrepe](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@andrepe](https://forum.katalon.com/u/andrepe)\ **Post date:** [January 27, 2020, 12:10pm UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/6 "2020-01-27T12:10:23Z")
but the pop up works fine outside katalon studio i dont untherstand why work fine outside katalon and then i run katalon he show the popup empty. ā˜¹ if anyone cant help me i will be grateful . ---
**Author:** ![r.klein1](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/r.klein1/32/23870_2.png) [@r.klein1](https://forum.katalon.com/u/r.klein1)\ **Post date:** [January 27, 2020, 12:52pm UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/7 "2020-01-27T12:52:28Z")
Yes so there apparently is an error when running it with katalon. Youā€™ll need someone to take a look at the javascript error. ---
**Author:** ![ashraf.madina](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/ashraf.madina/32/20464_2.png) [@ashraf.madina](https://forum.katalon.com/u/ashraf.madina)\ **Post date:** [February 7, 2020, 3:49am UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/8 "2020-02-07T03:49:23Z")
Now, thatā€™s a strange incomplete pop-upā€¦ thereā€™s no header title or any relevant details on that popup. - What are you trying to DO with Katalon test with that pop-up ? ---
**Author:** ![andrepe](https://avatars.discourse-cdn.com/v4/letter/a/b782af/32.png) [@andrepe](https://forum.katalon.com/u/andrepe)\ **Post date:** [February 7, 2020, 3:24pm UTC](https://forum.katalon.com/t/can-t-record-my-popup/39052/9 "2020-02-07T15:24:39Z")
i Try to make test in my website but cant record my pop up bottum (ok) but i solve the problem xd . The problems is the katalon don t scroll up in my website and this cause the problem . because my pop up appears in top my website thx ppl.