# Can not log into Katalon Studio

**URL:** <https://forum.katalon.com/t/can-not-log-into-katalon-studio/86652>\
**Category:** Web Testing\
**Tags:** katalon-studio\
**Created:** [April 4, 2023, 1:52am UTC](https://forum.katalon.com/t/can-not-log-into-katalon-studio/86652 "2023-04-04T01:52:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jojot12971](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/jojot12971/32/22831_2.png) [@jojot12971](https://forum.katalon.com/u/jojot12971)\
**Post date:** [April 4, 2023, 1:52am UTC](https://forum.katalon.com/t/can-not-log-into-katalon-studio/86652/1 "2023-04-04T01:52:07Z")

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Hi everyone,  
i cannot log in Katalon Studio starting from this morning, even if i am using the correct credentials , but it keeps saying that “Please make sure your credentials are valid” .  
Any idea ??

Thank you

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**Author:** ![vu.tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/vu.tran/32/20584_2.png) [@vu.tran](https://forum.katalon.com/u/vu.tran)\
**Post date:** [April 4, 2023, 2:11am UTC](https://forum.katalon.com/t/can-not-log-into-katalon-studio/86652/2 "2023-04-04T02:11:14Z")

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Hi @jojot12971,

This is a known issue and we will keep everyone posted here

> [@Not able to Login on Katalon Studio Tool](http://forum.katalon.com/t/not-able-to-login-on-katalon-studio-tool/86609/10):
>
> Hi all, We are aware of this login issue and we are actively resolving this asap. I will keep everyone posted. Thank you for your patience.

Thank you.

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**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [April 4, 2023, 7:09am UTC](https://forum.katalon.com/t/can-not-log-into-katalon-studio/86652/3 "2023-04-04T07:09:29Z")

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A post was merged into an existing topic: [Not able to Login on Katalon Studio Tool](https://forum.katalon.com/t/not-able-to-login-on-katalon-studio-tool/86609)

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<div class="post-metadata">

**Author:** ![albert.vu](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.vu/32/20595_2.png) [@albert.vu](https://forum.katalon.com/u/albert.vu)\
**Post date:** [April 4, 2023, 7:09am UTC](https://forum.katalon.com/t/can-not-log-into-katalon-studio/86652/4 "2023-04-04T07:09:37Z")

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