Basic Report Creation Issues Windows10

We are running the test suite collections remotely using Agents from TestOps, on OSx the Basic Report gets made no problem, no errors… However on Windows 10 The reports are not being created at all, I did change the config file for the Agent to keep all files just incase it just wasn’t being uploaded in time (they are fairly Huge) before the temp file was cleaned up and set the logs to Debug. However there is no evidence that any other report other than JUnit is being created, or even attempted, nothing in the logs would indicate that there was a failure, its just like it won’t create an HTML or PDF on Windows 10…

Does the plugin on Windows 10 not support those reports?