# Auto Update Fails **URL:** \ **Category:** Bug Report\ **Tags:** katalon-studio, bugs-report\ **Created:** [October 19, 2018, 9:53am UTC](https://forum.katalon.com/t/auto-update-fails/13830 "2018-10-19T09:53:15Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Chintan\_Shah1](https://avatars.discourse-cdn.com/v4/letter/c/a698b9/32.png) [@Chintan\_Shah1](https://forum.katalon.com/u/Chintan_Shah1)\ **Post date:** [October 19, 2018, 9:53am UTC](https://forum.katalon.com/t/auto-update-fails/13830/1 "2018-10-19T09:53:15Z")
Getting Exception when trying to update Katalon studio tool An internal error occurred during: “Checking for Updates…”. Invalid JSON syntax. Root cause: java.lang.IllegalStateException: Expected BEGIN\_OBJECT but was STRING at line 1 column 1 path $ Version: Katalon Studio Version: 5.7.0 Build: 1 ---
**Author:** ![Enric\_Beltran\_Cano](https://avatars.discourse-cdn.com/v4/letter/e/3e96dc/32.png) [@Enric\_Beltran\_Cano](https://forum.katalon.com/u/Enric_Beltran_Cano)\ **Post date:** [October 19, 2018, 12:37pm UTC](https://forum.katalon.com/t/auto-update-fails/13830/2 "2018-10-19T12:37:17Z")
Same problem ![](https://s3.amazonaws.com/katalon-forum/editor/88/5gy7ssm71qhk.png "Image: https://s3.amazonaws.com/katalon-forum/editor/88/5gy7ssm71qhk.png") [image.png](https://s3.amazonaws.com/katalon-forum/editor/88/5gy7ssm71qhk.png) ---
**Author:** ![Allen\_Johnson](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@Allen\_Johnson](https://forum.katalon.com/u/Allen_Johnson)\ **Post date:** [October 22, 2018, 3:30pm UTC](https://forum.katalon.com/t/auto-update-fails/13830/3 "2018-10-22T15:30:35Z")
This started happening for me this morning (Oct 22, 2018) after applying the latest Java update. I allowed it to uninstall out-of-date Java versions “Java 6 Update 45”, “Java 8 Update 181” and “Java 10.0.2”. Afterwards I downloaded and installed “Java 8 Update 191” from [java.com](http://java.com), and rebooted. That fixed an error in another application that uses some Java libraries, but not this one. ---
**Author:** ![Allen\_Johnson](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@Allen\_Johnson](https://forum.katalon.com/u/Allen_Johnson)\ **Post date:** [October 22, 2018, 3:39pm UTC](https://forum.katalon.com/t/auto-update-fails/13830/4 "2018-10-22T15:39:29Z")
Update: I was also on Katalon 5.7.0. I upgraded to Katalon 5.8.0 and it works now. This required a full download and fresh install. ---
**Author:** ![Cameron\_Cox](https://avatars.discourse-cdn.com/v4/letter/c/87869e/32.png) [@Cameron\_Cox](https://forum.katalon.com/u/Cameron_Cox)\ **Post date:** [December 5, 2018, 8:33pm UTC](https://forum.katalon.com/t/auto-update-fails/13830/5 "2018-12-05T20:33:26Z")
I seem to have a similar problem every time an upgrade is available. I am prompted there is a new version and confirm to upgrade. It downloads and then asks to restart. It never restarts though. When I reopen it manually (sometimes after a day) it asks me if I want to upgrade again. The only way to “upgrade” is to delete the old version and install the new. What a pain in the ass! ---
**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\ **Post date:** [December 4, 2019, 1:43am UTC](https://forum.katalon.com/t/auto-update-fails/13830/6 "2019-12-04T01:43:46Z")
Automatically bumped on December 4, 2019, 1:43am UTC ---
**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\ **Post date:** [December 3, 2020, 12:41am UTC](https://forum.katalon.com/t/auto-update-fails/13830/7 "2020-12-03T00:41:53Z")
Automatically bumped on December 3, 2020, 12:41am UTC ---
**Author:** ![system](https://europe1.discourse-cdn.com/katalon/original/3X/d/5/d55596ab02785a255798e87ede769734747b30c4.svg) [@system](https://forum.katalon.com/u/system)\ **Post date:** [December 3, 2021, 12:41am UTC](https://forum.katalon.com/t/auto-update-fails/13830/8 "2021-12-03T00:41:56Z")
Closed on December 3, 2021, 12:41am UTC This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.