# Android testing - Error - Original error: 'com.temenos.edgehybrid.EdgeActivity' or 'com.temenos.retailmobile.uat.com.temenos.edgehybrid.EdgeActivity' never started

**URL:** <https://forum.katalon.com/t/android-testing-error-original-error-com-temenos-edgehybrid-edgeactivity-or-com-temenos-retailmobile-uat-com-temenos-edgehybrid-edgeactivity-never-started/38250>\
**Category:** Mobile Testing\
**Tags:** mobile-testing, katalon-studio\
**Created:** [January 7, 2020, 1:45am UTC](https://forum.katalon.com/t/android-testing-error-original-error-com-temenos-edgehybrid-edgeactivity-or-com-temenos-retailmobile-uat-com-temenos-edgehybrid-edgeactivity-never-started/38250 "2020-01-07T01:45:22Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![roopa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/roopa/32/8080_2.png) [@roopa](https://forum.katalon.com/u/roopa)\
**Post date:** [January 7, 2020, 1:45am UTC](https://forum.katalon.com/t/android-testing-error-original-error-com-temenos-edgehybrid-edgeactivity-or-com-temenos-retailmobile-uat-com-temenos-edgehybrid-edgeactivity-never-started/38250/1 "2020-01-07T01:45:22Z")

</div>

Hi All,

I would like some help in fixing the below error when I am trying to start android testing:

The error says:

 ![image](https://europe1.discourse-cdn.com/katalon/original/2X/3/3dc2d9da5d58a1858e32cf6abc3742ae4c2cb7f6.png)

 ![image](https://europe1.discourse-cdn.com/katalon/original/2X/3/3bd309d9d3d32caed8a5064996259239946e6f46.png)

 ![image](https://europe1.discourse-cdn.com/katalon/original/2X/1/1d8bc130992bd2178f1dfbaebe31813b1919f90b.png)

java.util.concurrent.ExecutionException: org.openqa.selenium.SessionNotCreatedException: Unable to create a new remote session. Please check the server log for more details. Original error: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘nu.bi.moya’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. **Original error: ‘com.temenos.edgehybrid.EdgeActivity’ or ‘com.temenos.retailmobile.uat.com.temenos.edgehybrid.EdgeActivity’ never started.** Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting  
Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’  
System info: host: ‘LAPTOP’, ip: ‘xxx’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’  
Driver info: driver.version: SwipeableAndroidDriver  
remote stacktrace: UnknownError: An unknown server-side error occurred while processing the command. Original error: Cannot start the ‘nu.bi.moya’ application. Visit [https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md](https://github.com/appium/appium/blob/master/docs/en/writing-running-appium/android/activity-startup.md) for troubleshooting. Original error: ‘com.temenos.edgehybrid.EdgeActivity’ or ‘com.temenos.retailmobile.uat.com.temenos.edgehybrid.EdgeActivity’ never started.

The current configuration that i have is:

Katalon studio - 7.1.2  
Appium - 1.16.0  
npm - 6.13.4

Build info: version: ‘3.141.59’, revision: ‘e82be7d358’, time: ‘2018-11-14T08:25:53’  
System info: host: ‘LAPTOP’, ip: ‘xxx’, os.name: ‘Windows 10’, os.arch: ‘amd64’, os.version: ‘10.0’, java.version: ‘1.8.0\_181’

Thank you so much in advance.  
Warm regards,  
Roopa

---

<div class="post-metadata">

**Author:** ![duyluong](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/duyluong/32/1116_2.png) [@duyluong](https://forum.katalon.com/u/duyluong)\
**Post date:** [January 8, 2020, 9:25am UTC](https://forum.katalon.com/t/android-testing-error-original-error-com-temenos-edgehybrid-edgeactivity-or-com-temenos-retailmobile-uat-com-temenos-edgehybrid-edgeactivity-never-started/38250/2 "2020-01-08T09:25:02Z")

</div>

@roopa,

Please try my solution:

> [@Version 6.3.0 (Beta)](http://forum.katalon.com/t/version-6-3-0-beta/28827/19):
>
> Hi @Noor_Yeaser_Khan, You may try to add: appWaitActivity: \* property in Project Settings/Desired Capabilities/Mobile/Android and try to run again. If KS could not start the app, please show us more message. The Appium log above was not the full exception log. Thanks

---

<div class="post-metadata">

**Author:** ![roopa](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/roopa/32/8080_2.png) [@roopa](https://forum.katalon.com/u/roopa)\
**Post date:** [January 9, 2020, 4:39am UTC](https://forum.katalon.com/t/android-testing-error-original-error-com-temenos-edgehybrid-edgeactivity-or-com-temenos-retailmobile-uat-com-temenos-edgehybrid-edgeactivity-never-started/38250/3 "2020-01-09T04:39:12Z")

</div>

@duyluong  
Thank you duyluong, it worked!  
Cheers,  
Roopa