Android App Hanging on Launch

Hi Guys,

First of all, thanks for all your work on Katalon - it’s working very well for us.

However, I have encountered the following error when trying to launch my application on my android device:

[ADB] Extracting package and launch activity from manifest

The full log looks like this:

The app is installing correctly, but then hangs on this screen and never lanuches:

Any help is greatly appreciated.

Patrick

image.png

Apologies for misusing spoilers. I also can’t seem to edit my post.

Can you share with me your .apk?

Vinh Nguyen said:

Can you share with me your .apk?

Chào bạn Vinh,

Here is a link to our APK:

Thanks nha

Hi @“Vinh Nguyen” , any update here? Thank you

Patrick Flynn said:

Vinh Nguyen said:

Can you share with me your .apk?

Chào bạn Vinh,

Here is a link to our APK:

https://play.google.com/store/apps/details?id=tococonnect.mobile

Thanks nha

Do you .APK file instead?

Vinh Nguyen said:

Patrick Flynn said:

Vinh Nguyen said:

Can you share with me your .apk?

Chào bạn Vinh,

Here is a link to our APK:

https://play.google.com/store/apps/details?id=tococonnect.mobile

Thanks nha

Do you .APK file instead?

Here you go @“Vinh Nguyen”

https://toco.blob.core.windows.net/release-android-toco-connect-4x/AndroidTocoConnect_4.2.4.apk

Thanks Patrick. I’m trying it and will reply to you soon.

Hi

I’ve no problems when using your application. It loads the application successfully, so can you tell me which Appium version and Katalon version you are using?

Vinh Nguyen said:

Patrick Flynn said:

Vinh Nguyen said:

Can you share with me your .apk?

Chào bạn Vinh,

Here is a link to our APK:

https://play.google.com/store/apps/details?id=tococonnect.mobile

Thanks nha

Do you .APK file instead?

Hi, I’m using Appium 1.7.2 and Katalon 5.2.0, build 1

Thanks

Vinh Nguyen said:

Hi

I’ve no problems when using your application. It loads the application successfully, so can you tell me which Appium version and Katalon version you are using?

Can you try with latest version 5.3? I’ve used that version and don’t see any errors as well.

Vinh Nguyen said:

Can you try with latest version 5.3? I’ve used that version and don’t see any errors as well.

Hey Vinh, it’s stilling hanging. Same error. I’m going to post yo the log here.

Here is the log:

Thanks for all the help.

Log:

.log

@Vinh Nguyen Hey ban, any update? Thanks for your help :slight_smile:

Hey @Vinh Nguyen anything at all ?

Hi there,

I still haven’t observed this issue on my machine after many tries, and I’m using Nexus 6 / 9 . Can you try with some Android emulators such as BlueStacks?

Regards

Here is my screenshot showing the application is started successfully

Screen Shot 2018-02-06 at 10.03.06.png

Are you using two monitors? Hanging error like that used to came from another Katalon window popup on another monitor.
You need to make sure using only one monitor screen exclusively for Katalon Studio