# Activating ... Start activating offline ... Search for valid offline licenses in folder: /root/.katalon/license The number of valid offline licenses: 0 Start activating online ... Offline activation failed

**URL:** <https://forum.katalon.com/t/activating-start-activating-offline-search-for-valid-offline-licenses-in-folder-root-katalon-license-the-number-of-valid-offline-licenses-0-start-activating-online-offline-activation-failed/51531>\
**Category:** Integrations\
**Tags:** integrations, katalon-studio\
**Created:** [January 27, 2021, 1:49pm UTC](https://forum.katalon.com/t/activating-start-activating-offline-search-for-valid-offline-licenses-in-folder-root-katalon-license-the-number-of-valid-offline-licenses-0-start-activating-online-offline-activation-failed/51531 "2021-01-27T13:49:58Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![arianna.carbonell](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arianna.carbonell/32/16104_2.png) [@arianna.carbonell](https://forum.katalon.com/u/arianna.carbonell)\
**Post date:** [January 27, 2021, 1:49pm UTC](https://forum.katalon.com/t/activating-start-activating-offline-search-for-valid-offline-licenses-in-folder-root-katalon-license-the-number-of-valid-offline-licenses-0-start-activating-online-offline-activation-failed/51531/1 "2021-01-27T13:49:58Z")

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Hello, I have a problem, I am using the Katalon Runtime Engine (Free), when executing the command that Katalon generates in the jenkins it shows me the following error: Activating … Start activating offline … Search for valid offline licenses in folder: /root/.katalon/license The number of valid offline licenses: 0 Start activating online … Offline activation failed.

Can you tell me what happens?

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**Author:** ![jmartinelli](https://avatars.discourse-cdn.com/v4/letter/j/49beb7/32.png) [@jmartinelli](https://forum.katalon.com/u/jmartinelli)\
**Post date:** [June 1, 2021, 3:45pm UTC](https://forum.katalon.com/t/activating-start-activating-offline-search-for-valid-offline-licenses-in-folder-root-katalon-license-the-number-of-valid-offline-licenses-0-start-activating-online-offline-activation-failed/51531/2 "2021-06-01T15:45:47Z")

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Hello,  
Did you find out any information on the issue? I am seeing the same thing when I try to run a project in Jenkins:

[2021-06-01T11:28:53.490] INFO: Your environment is compatible with the Katalon Runtime Engine NODE-LOCKED or FLOATING license. For a fixed machine ID, use a NODE-LOCKED license; for a dynamic machine ID, use a FLOATING license.  
[2021-06-01T11:28:53.490]  
[2021-06-01T11:28:53.490]  
[2021-06-01T11:28:53.502] Activating…  
[2021-06-01T11:28:53.518] Start activating offline…  
[2021-06-01T11:28:53.518] Search for valid offline licenses in folder: C:\Users\automation.katalon\license  
[2021-06-01T11:28:53.534] The number of valid offline licenses: 0  
[2021-06-01T11:28:53.549] Offline activation failed.  
[2021-06-01T11:28:53.549] Start activating online…

[2021-06-01T11:28:56.737] Online activation for console mode failed.  
[2021-06-01T11:28:56.737] Activation failed. Please make sure you are using a valid license.  
[2021-06-01T11:28:56.737] All launchers terminated

Build step ‘Execute Katalon Studio Tests’ marked build as failure

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**Author:** ![arianna.carbonell](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/arianna.carbonell/32/16104_2.png) [@arianna.carbonell](https://forum.katalon.com/u/arianna.carbonell)\
**Post date:** [June 1, 2021, 5:38pm UTC](https://forum.katalon.com/t/activating-start-activating-offline-search-for-valid-offline-licenses-in-folder-root-katalon-license-the-number-of-valid-offline-licenses-0-start-activating-online-offline-activation-failed/51531/3 "2021-06-01T17:38:56Z")

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I had to pay the KRE for it to work for me