# About the Bug Report category

**URL:** <https://forum.katalon.com/t/about-the-bug-report-category/63852>\
**Category:** Bug Report\
**Tags:** category-intro, new-users\
**Created:** [March 31, 2022, 9:07am UTC](https://forum.katalon.com/t/about-the-bug-report-category/63852 "2022-03-31T09:07:16Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![katalon.team](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/katalon.team/32/21481_2.png) [@katalon.team](https://forum.katalon.com/u/katalon.team)\
**Post date:** [March 31, 2022, 9:07am UTC](https://forum.katalon.com/t/about-the-bug-report-category/63852/1 "2022-03-31T09:07:16Z")

</div>

Report your bugs here and we’ll look into them!

📌 **Guidelines:**

1. Before creating a new topic, search for a ticket using the keywords to make sure it hasn’t been reported by another member of our community.
2. Make sure to review the topic template (see below) when reporting a bug. Please try to include as much information as you can. This will help us diagnose your issue and find a solution faster.

- Please try to explain the bug in an easy to understand way;
- Provide a detailed description of the issue and incorrect behavior;
- Describe the steps you took so that we can reproduce this issue;
- Provide a screenshot/screen recording of the error message, issue, or unexpected outcome.

For more information, please refer to this [topic](http://forum.katalon.com/t/tip-how-to-help-us-help-you/12919).

📌 **Screen recording** :

This is one of the best ways for us to see what is happening on your side. Please try to attach a short video that includes both the issue and the steps you took before encountering it.

Check this page to find more information on how to take a screenshot or screen recording:

Windows: [Link](https://www.tomshardware.com/how-to/screen-record-in-windows)

Mac: [Link](https://support.apple.com/en-us/HT208721)