# 401 Error on GET https://analytics.katalon.com/api/v1/users/me after Refresh in Katalon Recorder

**URL:** <https://forum.katalon.com/t/401-error-on-get-https-analytics-katalon-com-api-v1-users-me-after-refresh-in-katalon-recorder/183683>\
**Category:** Web Testing\
**Tags:** katalon-recorder, web-testing\
**Created:** [October 15, 2025, 12:50am UTC](https://forum.katalon.com/t/401-error-on-get-https-analytics-katalon-com-api-v1-users-me-after-refresh-in-katalon-recorder/183683 "2025-10-15T00:50:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![albert.chraniuk](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/albert.chraniuk/32/30227_2.png) [@albert.chraniuk](https://forum.katalon.com/u/albert.chraniuk)\
**Post date:** [October 15, 2025, 12:50am UTC](https://forum.katalon.com/t/401-error-on-get-https-analytics-katalon-com-api-v1-users-me-after-refresh-in-katalon-recorder/183683/1 "2025-10-15T00:50:43Z")

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After logging in to Katalon Recorder and trying to use the “Refresh” feature to upload my test reports, I receive a repeated 401 Unauthorized error in the browser console for the following request:

```auto
text

```

`GET https://analytics.katalon.com/api/v1/users/me [HTTP/2 401] `

- I have already tried logging out and back in, clearing cookies and cache, reinstalling the extension, and generating a new API Key through the Katalon Analytics dashboard.

- None of these steps resolved the error. The 401 response persists after every attempt.

- Because of this error, I am unable to upload or synchronize my test reports.

Does anyone know what could be causing this problem, or if there is a recent change that could impact Recorder authentication with Katalon Analytics? Any help would be appreciated.

---

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**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Post date:** [October 15, 2025, 12:50am UTC](https://forum.katalon.com/t/401-error-on-get-https-analytics-katalon-com-api-v1-users-me-after-refresh-in-katalon-recorder/183683/2 "2025-10-15T00:50:43Z")

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Hi there, and thanks for posting in the Katalon community! 🤗

Working with recording, we encourage you trying Katalon Web Recorder Plus: [Katalon Web Recorder Plus | Katalon Docs](https://docs.katalon.com/katalon-studio/record-and-spy/webui-record-and-spy-utilities/katalon-web-recorder-plus). Double-checking the steps and configurations might resolve the issue.

If the doc doesn’t help, feel free to provide more details, and a community member will assist you soon. Thanks for being a part of our community!

Best,  
Elly Tran

---

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**Author:** ![dineshh](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/dineshh/32/24488_2.png) [@dineshh](https://forum.katalon.com/u/dineshh)\
**Post date:** [October 15, 2025, 6:43am UTC](https://forum.katalon.com/t/401-error-on-get-https-analytics-katalon-com-api-v1-users-me-after-refresh-in-katalon-recorder/183683/3 "2025-10-15T06:43:08Z")

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## 1. Log Out Fully and Reset the Browser Tokens

- Log out manually both from:
  - `analytics.katalon.com`
  - The Katalon Recorder extension (top‑right corner menu).

- Then:
  - Clear **cookies and site data** specifically for `analytics.katalon.com`.
  - Restart the browser, log back in from Recorder → Allow connection to Analytics again.

This often regenerates a valid OAuth token pair.

* * *

## 2. Use **Web Recorder Plus**

Move temporarily to **[Katalon Web Recorder Plus](https://docs.katalon.com/katalon-platform/plugins-and-add-ons/katalon-recorder-extension/katalon-web-recorder-plus)**.  
This build includes a newer authentication flow that fixes the 401 error for most users by automatically syncing Recorder with the user’s Katalon account.​

* * *

## 3. Alternative: Use **Katalon Report Uploader (CLI)**

If report upload must continue immediately, use the CLI uploader utility:

bash

```auto
java -jar katalon-report-uploader.jar --projectId=<yourProjectId> \
  --path="<path to Recorder reports>" \
  --type=katalon_recorder \
  --server=https://analytics.katalon.com \
  --apiKey=<your_API_key>

```

This approach bypasses the browser login and authenticates via API Key only.​

* * *

## 4. Confirm Endpoint Accessibility

- Ensure your network or proxy does not block `https://analytics.katalon.com/api/v1/*`.
- Some corporate proxies inject headers causing OAuth tokens to fail verification, producing 401 responses.

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<div class="post-metadata">

**Author:** ![Elly\_Tran](https://dub1.discourse-cdn.com/katalon/user_avatar/forum.katalon.com/elly_tran/32/21874_2.png) [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Post date:** [October 15, 2025, 8:40am UTC](https://forum.katalon.com/t/401-error-on-get-https-analytics-katalon-com-api-v1-users-me-after-refresh-in-katalon-recorder/183683/4 "2025-10-15T08:40:21Z")

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Hi @albert.chraniuk,

In case that you try all the ways to ensure the authorization, please ask your admin to whitelist [admin.katalon.com](http://admin.katalon.com/) domain, read more here: [Please make sure your credentials are valid | Katalon Docs](https://docs.katalon.com/katalon-platform/troubleshooting/troubleshooting-common-administrative-issues/please-make-sure-your-credentials-are-valid). Hope this can help, thank you