Unable to upload reports

I can login to analytics and connect fine in the studio. But when it tries to upload it always throws the error Unable to upload Report to Katalon Analytics. What can I do to debug?

Daniel Yee said:

I can login to analytics and connect fine in the studio. But when it tries to upload it always throws the error Unable to upload Report to Katalon Analytics. What can I do to debug?

Hello Daniel,

Thank you for reporting your issue. Would you please provide Katalon Studio logs and your working environment follow this guide?

Please feel free to describe to your best ability all the steps you did to get the error message.

Liam

Hey Liam_B,

I am having the same issue with the error “Unable to Upload Report to Katalon Analytics”. The log for the attempted upload is here:

!ENTRY org.eclipse.e4.ui.workbench 4 0 2018-12-20 12:22:32.121
!MESSAGE
!STACK 0
com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at com.kms.katalon.integration.analytics.report.AnalyticsReportService.upload(AnalyticsReportService.java:60)
at com.kms.katalon.composer.report.parts.ReportPart$18.run(ReportPart.java:918)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)
[CIRCULAR REFERENCE:com.kms.katalon.integration.analytics.exceptions.AnalyticsApiExeception: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]

!ENTRY org.eclipse.e4.ui.workbench 4 0 2018-12-20 12:22:32.200
!MESSAGE
!STACK 0
java.lang.reflect.InvocationTargetException
at org.eclipse.jface.operation.ModalContext.run(ModalContext.java:398)
at org.eclipse.jface.dialogs.ProgressMonitorDialog.run(ProgressMonitorDialog.java:481)
at com.kms.katalon.composer.report.parts.ReportPart.uploadToKA(ReportPart.java:912)
at com.kms.katalon.composer.report.parts.ReportPart.access$18(ReportPart.java:910)
at com.kms.katalon.composer.report.parts.ReportPart$15.widgetSelected(ReportPart.java:713)
at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:249)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Display.sendEvent(Display.java:4418)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1079)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4236)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3824)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$4.run(PartRenderingEngine.java:1121)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:1022)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:150)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:693)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:336)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:610)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:148)
at com.kms.katalon.core.application.Application.internalRunGUI(Application.java:120)
at com.kms.katalon.core.application.Application.runGUI(Application.java:105)
at com.kms.katalon.core.application.Application.start(Application.java:63)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610)
at org.eclipse.equinox.launcher.Main.run(Main.java:1519)
Caused by: java.lang.NullPointerException
at com.kms.katalon.composer.report.parts.ReportPart$18.run(ReportPart.java:927)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)
Root exception:
java.lang.NullPointerException
at com.kms.katalon.composer.report.parts.ReportPart$18.run(ReportPart.java:927)
at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119)

Hey Matt,

Would it be possible your network is using a custom SSL, which is configured by your IT team? Please contact your IT team to re-config the SSL certificate to allow JAVA to work with KA uploader.
Read more about this issue here.

Let us know if it works!

Thank you for using Katalon Analytics (Beta),
Liam

hello guys :slight_smile:
I try to upload the report to katalon analytics but show this erro image my friend use the same internet and work fine but my project appears this error.
What advise you give me to resolve this problem :frowning: