In check we found that giving DROP in the requests, I will need the IPs used to upload to allow in the firewall on the company, but I did not find a document with this information or instructions on how we can release.
I am getting the same result. I was able to log in earlier. Using the website https://analytics.katalon.com/ brings up the error ‘unauthorized’ followed by the error message
'/api/v1/users/me
There is a problem occur in server side. Please contact to admin’
In check we found that giving DROP in the requests, I will need the IPs used to upload to allow in the firewall on the company, but I did not find a document with this information or instructions on how we can release.
In check we found that giving DROP in the requests, I will need the IPs used to upload to allow in the firewall on the company, but I did not find a document with this information or instructions on how we can release.
It is released on the firewall but it is not working.
Both by Katalon Studio and by the console to manually upload:
2018-08-09 10:05:56.588 WARN 14156 --- [main] c.k.k.r.uploader.helper.KitServerHelper : Cannot get access_token from KIT server by your credentials: eduardofari@gmail.com *******
org.apache.http.NoHttpResponseException: analytics.katalon.com:443 failed to respond
That’s strange. Are you able to log into Katalon Analytics successfully? If not, please try to access analytics.katalon.com through browser first and then try upload again.
Let me know if it works! If you have any further questions, feel free to follow up on this discussion.
Has this been resolved? Using v5.8.0 [build 1] - this issue continues.
I have verified that I am able to successfully go to https://analytics.katalon.com via browser and I have verified that firewall is not an issue; however, going through Project Settings --> Integration --> Katalon Anayltics results in: “Cannon request a token from Katalon Analytics server”
Has this been resolved? Using v5.8.0 [build 1] - this issue continues.
I have verified that I am able to successfully go to https://analytics.katalon.com via browser and I have verified that firewall is not an issue; however, going through Project Settings → Integration → Katalon Anayltics results in: “Cannon request a token from Katalon Analytics server”
Have you checked your proxy configuration in Project Settings? If you already did, please provide the app log for further troubleshooting.