Re-Activation of Katalon

I already activated Katalon offline but its giving me lots of errors.
can you please help me to reactivate katalon online.

Thanks,
Pranay

So this is a different issue. Can you help to create a new discussion followed with template here?

Vinh Nguyen said:

So this is a different issue. Can you help to create a new discussion followed with template here?
http://forum.katalon.com/discussion/4405/read-this-first-before-reporting-an-issue-bug#latest

I checked but my problem not solved yet. Please help

Pranay sapkale said:

Vinh Nguyen said:

So this is a different issue. Can you help to create a new discussion followed with template here?
http://forum.katalon.com/discussion/4405/read-this-first-before-reporting-an-issue-bug#latest

I checked but my problem not solved yet. Please help

So please help to send me your created discussion’s page

Vinh Nguyen said:

So this is a different issue. Can you help to create a new discussion followed with template here?
http://forum.katalon.com/discussion/4405/read-this-first-before-reporting-an-issue-bug#latest

**OS **(Windows 7 Enterprise:

Katalon Studio Version (4.7?, 5.0.1.2?)

## Katalon Studio logs:

Windows (\config\.metadata\.log):

MacOS (file:///Applications/Katalon%20Studio.app/Contents/MacOS/config/.metadata/.plugins/org.eclipse.ui.workbench/log):

## Environment (for Web testing)

Browser (Internet Explorer 11? Firefox 52? Chrome 62?):

## Environment (for Mobile testing)

* Appium version ( 1.6.5? 1.7.1 )

* Mobile platform/version under test( iOS 11? Android 7? )

* Real device or emulator/simulator ( iPhone 6s (real)? Nexus 6 (simulator)? )

* Xcode version (for iOS) ( Xcode 8? Xcode 11? )

* Appium Logs( \.appium )

* Application file (.apk/ .ipa) (if possible please provide your application under test file)

How should I provide log file which is very larg

Vinh Nguyen said:

So this is a different issue. Can you help to create a new discussion followed with template here?
http://forum.katalon.com/discussion/4405/read-this-first-before-reporting-an-issue-bug#latest

**OS : **Windows 7 Enterprise

Katalon Studio Version : 5.3.1

## Katalon Studio logs:

Windows (\config\.metadata\.log):

!SESSION 2018-03-20 12:31:51.695 -----------------------------------------------

eclipse.buildId=unknown

java.version=1.8.0_102

java.vendor=Oracle Corporation

BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US

Command-line arguments: -os win32 -ws win32 -arch x86_64 -data config

!ENTRY org.eclipse.update.configurator 4 0 2018-03-20 12:32:04.569

!MESSAGE Could not install bundle plugins/atu.testrecorder.screen-recorder_2.1.0.jar A bundle is already installed with the name “atu.testrecorder.screen-recorder” and version “2.1.0”

!ENTRY org.eclipse.update.configurator 4 0 2018-03-20 12:32:04.583

!MESSAGE Could not install bundle plugins/com.fasterxml.jackson.core.jackson-annotations_2.4.1.jar A bundle is already installed with the name “com.fasterxml.jackson.core.jackson-annotations” and version “2.4.1”

!ENTRY org.eclipse.core.resources 2 10035 2018-03-20 13:19:51.641

!MESSAGE The workspace will exit with unsaved changes in this session.

## Environment (for Web testing)

Browser : Chrome 62

Attached errors are some the errors from log file

Pranay sapkale said:

Attached errors are some the errors from log file

Is there any error message when you start Katalon Studio?

Regards

No there is no any error message while starting Katalon

Please find attached error when I start Spy Web

image.png

Please find error message when i run script -

Error After Run Katalon script.png

Pranay sapkale said:

Please find error message when i run script -

I see you are using Chrome 62, can you update your Chrome to the latest version and try again?

I am using chrome 65 which is latest version of chrome