CS agents will respond to tickets via forum instead of private helpdesk to support other users with similar issues.

The forum is now Katalon's official support channel

edited December 2017 in What's New

Dear Katalon users,

Thank you for choosing Katalon Studio as your automation solution. In order to support users with similar issues, Katalon CS agents now respond to your ticket via this forum instead of the private helpdesk.

To help save your time, you’re recommended to look for your issues at the FAQs section, or by searching on the forum before adding new questions. This forum is for your knowledge exchange, you’re more than welcome to discuss or respond to other users’ topics.

For specialized and dedicated business support service, please contact KMS Technology.

Join us to share your testing experience!


The Katalon team.

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