What do you need help with

Tried to install 4,6 and got the error below. Now getting it also when trying to install 4.5

!SESSION 2017-06-13 14:40:56.157 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_102
java.vendor=Oracle Corporation
BootLoader constants: OS=macosx, ARCH=x86_64, WS=cocoa, NL=en_US
Framework arguments: -keyring /Users/stecj/.eclipse_keyring
Command-line arguments: -os macosx -ws cocoa -arch x86_64 -data config -keyring /Users/stecj/.eclipse_keyring

!ENTRY org.eclipse.osgi 4 0 2017-06-13 14:40:57.960
!MESSAGE Application error
!STACK 1
java.lang.IllegalStateException: The platform metadata area could not be written: /Volumes/Katalon Studio 2/Katalon Studio.app/Contents/MacOS/config/.metadata. By default the platform writes its content
under the current working directory when the platform is launched. Use the -data parameter to
specify a different content area for the platform.
at org.eclipse.core.internal.runtime.DataArea.assertLocationInitialized(DataArea.java:61)
at org.eclipse.core.internal.runtime.DataArea.getStateLocation(DataArea.java:129)
at org.eclipse.core.internal.preferences.InstancePreferences.getBaseLocation(InstancePreferences.java:44)
at org.eclipse.core.internal.preferences.InstancePreferences.initializeChildren(InstancePreferences.java:209)
at org.eclipse.core.internal.preferences.InstancePreferences.<init>(InstancePreferences.java:59)
at org.eclipse.core.internal.preferences.InstancePreferences.internalCreate(InstancePreferences.java:220)
at org.eclipse.core.internal.preferences.EclipsePreferences.create(EclipsePreferences.java:352)
at org.eclipse.core.internal.preferences.EclipsePreferences.create(EclipsePreferences.java:340)
at org.eclipse.core.internal.preferences.PreferencesService.createNode(PreferencesService.java:391)
at org.eclipse.core.internal.preferences.RootPreferences.getChild(RootPreferences.java:60)
at org.eclipse.core.internal.preferences.RootPreferences.getNode(RootPreferences.java:95)
at org.eclipse.core.internal.preferences.RootPreferences.node(RootPreferences.java:84)
at org.eclipse.core.internal.preferences.AbstractScope.getNode(AbstractScope.java:38)
at org.eclipse.core.runtime.preferences.InstanceScope.getNode(InstanceScope.java:77)
at com.kms.katalon.preferences.internal.ScopedPreferenceStore.getStorePreferences(ScopedPreferenceStore.java:216)
at com.kms.katalon.preferences.internal.ScopedPreferenceStore.<init>(ScopedPreferenceStore.java:117)
at com.kms.katalon.preferences.internal.PreferenceStoreManager.initialPreferenceStore(PreferenceStoreManager.java:25)
at com.kms.katalon.preferences.internal.PreferenceStoreManager.getPreferenceStore(PreferenceStoreManager.java:21)
at com.kms.katalon.util.ApplicationSession.getEclipseUIPreferenceStore(ApplicationSession.java:52)
at com.kms.katalon.util.ApplicationSession.clean(ApplicationSession.java:18)
at com.kms.katalon.core.application.Application.preRunInit(Application.java:69)
at com.kms.katalon.core.application.Application.start(Application.java:47)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:388)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:243)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:673)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:610)
at org.eclipse.equinox.launcher.Main.run(Main.java:1519)

Yes, looks like I dragged the icon straight to the icon bar instead to the applications folder

Based from that log, I see that Katalon Studio is started using this path: /Volumes/Katalon Studio 2/Katalon Studio.app, which is not correct. If you follow instructions from .dmg file which is downloaded from the website, it will tell to drag and drop Katalon Studio into Applications folder already.

=> So please change to run Katalon Studio in Applications folder instead

1 Like

Hey

i am also getting the same issue,how can we resolve this issue?
please suggest

Hi Vinh_Nguyen,
Could you please provider more detail about how to change to run Katalon Studio in Applications folder? Thanks

Thanks guys! The problem resolved when use ‘run as administrator’ to open it.