Vikram Davuluri
Katalon Apprentice
07/03/2017

Unable to spy/capture objects in IE

Unable to spy/capture objects in IE 11 with katalon spy web option. Objects are being captured in Chrome and Firefox

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  • Vinh Nguyen
    Katalon Moderator
    07/03/2017
    Can you help to describe your issue in more details? Is it happen for all websites or just your web application? How about recording?
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  • Vikram Davuluri
    Katalon Apprentice
    07/03/2017
    Hi,

    It is happening for all the websites in IE. I am not able to identify only in IE. Object identification is fine in Firefox and Chrome.

    Recording is also not working in IE for any of the websites. Again, this is fine in Firefox and Chrome.

    My IE version is 11.
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  • Maica
    Katalon Apprentice
    07/10/2017
    I'm also experiencing this issue. My test cases always fails when being executed on IE browser but is working fine on Mozilla Firefox and Chrome. My IE version is 11.0.9600.18698
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  • Suhas
    Katalon Apprentice
    07/10/2017
    Hi,

    If you are not able to run script on Internet Explorer then please refer this link

    https://docs.katalon.com/display/KD/Internet+Explorer+Configurations

     
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  • Vikram Davuluri
    Katalon Apprentice
    07/10/2017
    Hi,

    The issue is that I am unable to spy/capture the objects in IE11. Tried all the steps that were mentioned in the link which you have provided but still no luck.
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  • Suhas
    Katalon Apprentice
    07/10/2017
    Hi Vikram,

    Check whether KATALON Recorder Extension / Spy Add-on for IE is Installed... If it is installed and enabled then check whether it is blocked by firewall ?

    Thanks

     
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  • Dhananjay
    Katalon Apprentice
    10/17/2017

    @Vikram Davuluri said:
    Hi,

    It is happening for all the websites in IE. I am not able to identify only in IE. Object identification is fine in Firefox and Chrome.

    Recording is also not working in IE for any of the websites. Again, this is fine in Firefox and Chrome.

    My IE version is 11.

    Yes I have submitted a ticket for this issue but yet get response.I have seen multiple users facing same issue for ie 11

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  • Ashwin
    Katalon Apprentice
    10/17/2017

    I have issues for IE browser as
    1) Cannot record via IE11 for my local SP application, only double click is being captured, although am able to record on other internet based application like google.

    2) Cannot find objects recorded. I tried recorded xpath as well as xpath captured by chrome via xpath helper. It can find via Detect object by? selected as text only.

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  • Lassaad saidani
    Katalon Apprentice
    11/14/2017

    Bug confirmed for IE 11 and Katalon Studio 5.0.1

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  • Kunal Shokeen
    Katalon Apprentice
    11/17/2017

    When this is getting fixed ?

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  • Augustine Joseph
    Katalon Apprentice
    11/17/2017

    As a workaround can we use any older versions of Katalon Studio with IE 11?

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  • Jason Holbert
    Katalon Ambassador
    11/28/2017

    I am having a similar issue. I have configured IE as documented, however trying to spy in IE locks up Katalon 5.1.0 build 2

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  • Michelle W
    Katalon Apprentice
    11/30/2017

    FYI Jason - So I have started a discussion about this the other day. Today, I went to the https://docs.katalon.com/display/KD/Internet+Explorer+Configurations page and followed step-by-step instructions to configure IE. I am still having an issue where using Spy Web locks up Katalon and I would have to kill the application to use it again. This is on the latest build as well.

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  • Liam B
    Katalon Moderator
    12/01/2017

    Hey guys,
    Katalon team is looking into this issue at the moment. The fix will be included in the next release of Katalon Studio.
    Thank you for using Katalon Studio and providing awesome feedbacks to make the app better.

    Best,
    Liam

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  • Esmahene Romdhane
    Katalon Apprentice
    12/26/2017
    hello! I'mnot able to take capture on chrome! I'm just following the tutorials but still not able to any one can give a hand please? 
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  • Marco Hernandez
    Katalon Apprentice
    01/03/2018

    Hi Guys,

    Is there any solution for this issue yet? I need to record using IE but it does not work and I couldn't find an older version of Katalon to download.

    Rgds, Marco

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  • Florensia Laury
    Katalon Apprentice
    01/09/2018
    Hi, I am not able to record activity on chrome and firefox either... it always automatically closed browser... Any solution? I have latest katalon version. Your response will be highly appreciated. Thanks in advance
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  • Vinh Nguyen
    Katalon Moderator
    01/09/2018

    We will look at this issue on IE in our next release because we aren't sure what really happens with Record/ Spy on IE. Regards to other browsers besides IE, can you double check again from your configurations

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  • Pete
    Katalon Apprentice
    01/31/2018
    I have this same problem with IE 11 and Spy Web. (Katalon Studio 5.3.0)

    This is a known problem and there will be fix in some future version?
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  • Tareq Saleh
    Katalon Apprentice
    02/06/2018
    Hi,
    when the next version will be ready to fix IE 11 problem?
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  • Maciej
    Katalon Apprentice
    02/13/2018
    Hello,
    I have similar issue which is mentioned in topic. I was trying to spy objects/record from IE 11 and nothing happens. I made all required configuration from this tutorial:
    https://docs.katalon.com/display/KD/Internet+Explorer+Configurations
    I have checked it on four different machines with windows 10 system, every had a latest katalon version and on three of them I'm not able to record anything, one of them working correctly. After that I'm not sure if it's version issue or something in Katalon or IE it's not appriopriate configured ?



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  • Tareq Saleh
    Katalon Apprentice
    02/19/2018
    Hello Maciej,
        You mentioned that you run Katalon on IE11 on four machines and one of them is working, could you please advise what is the setting that you did it on that machine?
    I appreciate your help.
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  • Gezim Shehu
    Katalon Apprentice
    03/01/2018
    Same issue here with Katalon Studio 5.3.0
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  • alexandre bauduin
    Katalon Apprentice
    03/06/2018
    Well, on FireFox and Chrome I m not capable of capturing the objects using the alt backquote or alt tilde key despite having remapped my keyboard from Swiss German to US. However I can record actions, forget about validation since I cannot caputure the objects. 5.3.1
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  • Narendra Bhaskar
    Katalon Apprentice
    03/23/2018
    I was not able to record in IE11 on Windows 10 also, then followed some one's advice to run Katalon Studio as Administrator, now it is working fine, I am able to spy capture and record scripts without problems. Hope this helps some one.
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  • Eileen
    Katalon Apprentice
    04/04/2018
    Run in administrator mode, not working as well. 
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  • manasa
    Katalon Apprentice
    04/04/2018
    Open IE > Click on Settings Symbol (top of the IE) > Click on Manage add-ons > Manage add-ons window will appear > Enable Object Spy Extension and Recorder Extension ( Enable button will be in down of the window) if it is also not working then try another method Go to Katalon studio > click on Spyweb > Run your url in IE > it will ask to install IE extension > click Ok it will automatically install the add-ons , then it will capture objects in IE also. Try it once , i can capture in IE also
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  • Eileen
    Katalon Apprentice
    04/10/2018
    Thanks for the feedback. The issue I face when do recording with IE is, the page is not loaded properly. The recording on login page is fine, with the performed actions listed in the Web Recorder window.  After login, only several links (for navigation) on top of the page are there, but the main tables are not showing. With Chrome, and Firefox is OK.
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  • Burcu Ulusman
    Katalon Apprentice
    05/15/2018
    Same problem with IE. 

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  • Chintan Shah
    Katalon Apprentice
    06/12/2018
    I am not able to record a test script on IE11, if website is added to "Compatibility View Setting"
    I am able to record all other websites which are not added to compatibility view setting.
    Is any solution/workaround available for the same?

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