# Test management

**URL:** https://forum.katalon.com/c/katalon-true/test-management/125.md

[Latest](https://forum.katalon.com/latest.md) · [Categories](https://forum.katalon.com/categories.md) · [Tags](https://forum.katalon.com/tags.md)

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## [📌 Katalon True Platform FAQ — Yes, your questions are valid](https://forum.katalon.com/t/katalon-true-platform-faq-yes-your-questions-are-valid/189746)

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**Author:** [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Replies:** 0\
**Last updated:** [April 7, 2026, 6:30am UTC](https://forum.katalon.com/t/katalon-true-platform-faq-yes-your-questions-are-valid/189746 "2026-04-07T06:30:03Z")

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Hey community members, :hibiscus: Have you tried our new True? New platform drops → questions st…

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## [Katalon True Platform: what it is and what it includes](https://forum.katalon.com/t/katalon-true-platform-what-it-is-and-what-it-includes/194013)

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**Author:** [@nghi.phan](https://forum.katalon.com/u/nghi.phan)\
**Replies:** 1\
**Last updated:** [September 21, 2026, 3:50pm UTC](https://forum.katalon.com/t/katalon-true-platform-what-it-is-and-what-it-includes/194013 "2026-09-21T15:50:24Z")

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Katalon True Platform is Katalon’s quality engineering platform. It covers test planning, authoring,…

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## [About the Test management category](https://forum.katalon.com/t/about-the-test-management-category/194376)

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**Author:** [@nghi.phan](https://forum.katalon.com/u/nghi.phan)\
**Replies:** 0\
**Last updated:** [October 5, 2026, 4:14am UTC](https://forum.katalon.com/t/about-the-test-management-category/194376 "2026-10-05T04:14:36Z")

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How do you keep your tests organized as your project grows? This category is for planning, creating,…

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## [Welcome to Katalon True Platform: All Your Testing, One Unified Experience](https://forum.katalon.com/t/welcome-to-katalon-true-platform-all-your-testing-one-unified-experience/194311)

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**Author:** [@Elly\_Tran](https://forum.katalon.com/u/Elly_Tran)\
**Replies:** 0\
**Last updated:** [April 7, 2026, 6:30am UTC](https://forum.katalon.com/t/welcome-to-katalon-true-platform-all-your-testing-one-unified-experience/194311 "2026-04-07T06:30:03Z")

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Hi community members, :waving\_hand: @trust\_level\_2 We’re excited to let you kno…

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## [What would you need to trust Jev with failure triage?](https://forum.katalon.com/t/what-would-you-need-to-trust-jev-with-failure-triage/194263)

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**Author:** [@Joe.S](https://forum.katalon.com/u/Joe.S)\
**Replies:** 3\
**Last updated:** [October 1, 2026, 3:59am UTC](https://forum.katalon.com/t/what-would-you-need-to-trust-jev-with-failure-triage/194263 "2026-10-01T03:59:50Z")

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Hi everyone, Jev from TypeSafe AI went into early access on September 15. It doesn’t write text. It…

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## [If Professional plan support KRE?](https://forum.katalon.com/t/if-professional-plan-support-kre/194094)

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**Author:** [@marco.leung](https://forum.katalon.com/u/marco.leung)\
**Replies:** 6\
**Last updated:** [September 23, 2026, 4:16am UTC](https://forum.katalon.com/t/if-professional-plan-support-kre/194094 "2026-09-23T04:16:11Z")

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If I want to use CLI to trigger tests, I need to bug KRE but I don’t know which studio plan should I…

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## [\[Bug / Glitch\] \[True Platform\] My account suddenly reverted to the old "Katalon Testops" UI while previously already "upgraded" to the new UI](https://forum.katalon.com/t/bug-glitch-true-platform-my-account-suddenly-reverted-to-the-old-katalon-testops-ui-while-previously-already-upgraded-to-the-new-ui/194014)

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**Author:** [@farizagati](https://forum.katalon.com/u/farizagati)\
**Replies:** 2\
**Last updated:** [September 18, 2026, 10:45am UTC](https://forum.katalon.com/t/bug-glitch-true-platform-my-account-suddenly-reverted-to-the-old-katalon-testops-ui-while-previously-already-upgraded-to-the-new-ui/194014 "2026-09-18T10:45:28Z")

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Hi guys, I need help over here. My account suddenly got reverted to the old Katalon Testops UI. I …

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## [Unable to download the Test Run Analysis reports for custom views](https://forum.katalon.com/t/unable-to-download-the-test-run-analysis-reports-for-custom-views/186593)

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**Author:** [@akshay\_sartabe](https://forum.katalon.com/u/akshay_sartabe)\
**Replies:** 13\
**Last updated:** [March 4, 2026, 3:04am UTC](https://forum.katalon.com/t/unable-to-download-the-test-run-analysis-reports-for-custom-views/186593 "2026-03-04T03:04:11Z")

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I’m using the new Katalon TestOps. So I created a custom/personal view within the Report - Test Run…

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## [How important are visualizations in reports and presentations for you and your stakeholders? Check out the "custom chart" creation video here](https://forum.katalon.com/t/how-important-are-visualizations-in-reports-and-presentations-for-you-and-your-stakeholders-check-out-the-custom-chart-creation-video-here/186766)

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**Author:** [@ajith.kp](https://forum.katalon.com/u/ajith.kp)\
**Replies:** 2\
**Last updated:** [December 24, 2025, 4:02am UTC](https://forum.katalon.com/t/how-important-are-visualizations-in-reports-and-presentations-for-you-and-your-stakeholders-check-out-the-custom-chart-creation-video-here/186766 "2025-12-24T04:02:33Z")

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## [Launcher status after execution process completed: Terminated](https://forum.katalon.com/t/launcher-status-after-execution-process-completed-terminated/94350)

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**Author:** [@kcueto](https://forum.katalon.com/u/kcueto)\
**Replies:** 18\
**Last updated:** [September 18, 2025, 2:58am UTC](https://forum.katalon.com/t/launcher-status-after-execution-process-completed-terminated/94350 "2025-09-18T02:58:38Z")

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Hi everyone, I’m trying to run a test with KRE 8.6.6 for Window-64 in which I don’t even need to op…

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## [Error when running from command line: java.lang.NoSuchMethodError: 'org.apache.pdfbox.io.RandomAccessStreamCache$StreamCacheCreateFunction](https://forum.katalon.com/t/error-when-running-from-command-line-java-lang-nosuchmethoderror-org-apache-pdfbox-io-randomaccessstreamcache-streamcachecreatefunction/178922)

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**Author:** [@p.bos](https://forum.katalon.com/u/p.bos)\
**Replies:** 1\
**Last updated:** [July 22, 2025, 1:12pm UTC](https://forum.katalon.com/t/error-when-running-from-command-line-java-lang-nosuchmethoderror-org-apache-pdfbox-io-randomaccessstreamcache-streamcachecreatefunction/178922 "2025-07-22T13:12:15Z")

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I just updated katalon studio (and katalon runtime engine) to version 10.2.4. Some of my testcases …

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## [RE impossible to execute collections suites tests](https://forum.katalon.com/t/re-impossible-to-execute-collections-suites-tests/178616)

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**Author:** [@dimitri.ouen](https://forum.katalon.com/u/dimitri.ouen)\
**Replies:** 5\
**Last updated:** [July 20, 2025, 9:14am UTC](https://forum.katalon.com/t/re-impossible-to-execute-collections-suites-tests/178616 "2025-07-20T09:14:50Z")

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Hello! I could really use a little help, because we’re stuck here. I’m running my Katalon tests vi…

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## [How to Delete Visual Baseline Collections in Katalon TestOps](https://forum.katalon.com/t/how-to-delete-visual-baseline-collections-in-katalon-testops/178572)

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**Author:** [@maryo.sina](https://forum.katalon.com/u/maryo.sina)\
**Replies:** 2\
**Last updated:** [July 18, 2025, 1:53am UTC](https://forum.katalon.com/t/how-to-delete-visual-baseline-collections-in-katalon-testops/178572 "2025-07-18T01:53:11Z")

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Hi Katalon Team/Community, I’m trying to delete old/unused Visual Baseline Collections in Katalon T…

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## [Katalon TestOps throws access denied and not able navigate to projects](https://forum.katalon.com/t/katalon-testops-throws-access-denied-and-not-able-navigate-to-projects/174740)

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**Author:** [@vasanthi.jayakumar](https://forum.katalon.com/u/vasanthi.jayakumar)\
**Replies:** 15\
**Last updated:** [June 24, 2025, 9:24am UTC](https://forum.katalon.com/t/katalon-testops-throws-access-denied-and-not-able-navigate-to-projects/174740 "2025-06-24T09:24:44Z")

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Hi …After I login to the Katalon Testops..it throw access denied after login and no projects display…

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## [Does KRE License enough to do scripting Katalon studio and testops integration](https://forum.katalon.com/t/does-kre-license-enough-to-do-scripting-katalon-studio-and-testops-integration/175061)

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**Author:** [@vasanthi.j](https://forum.katalon.com/u/vasanthi.j)\
**Replies:** 9\
**Last updated:** [June 4, 2025, 7:11am UTC](https://forum.katalon.com/t/does-kre-license-enough-to-do-scripting-katalon-studio-and-testops-integration/175061 "2025-06-04T07:11:30Z")

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Hi, we have KSE and KRE floating license. One month back KSE License got expired. But still I’m ab…

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## [KRE 9.x Terminates Immediately Without Running Tests on Windows Server 2019 EC2 (When Scheduled via TestOps)](https://forum.katalon.com/t/kre-9-x-terminates-immediately-without-running-tests-on-windows-server-2019-ec2-when-scheduled-via-testops/174574)

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**Author:** [@hamza.k](https://forum.katalon.com/u/hamza.k)\
**Replies:** 5\
**Last updated:** [May 28, 2025, 6:17am UTC](https://forum.katalon.com/t/kre-9-x-terminates-immediately-without-running-tests-on-windows-server-2019-ec2-when-scheduled-via-testops/174574 "2025-05-28T06:17:30Z")

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Hi Community, I’m encountering an issue where Katalon Runtime Engine (KRE) 9.x terminates without e…

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## [Is there a way to zoom in on the comparison images for Visual Testing?](https://forum.katalon.com/t/is-there-a-way-to-zoom-in-on-the-comparison-images-for-visual-testing/174225)

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**Author:** [@niranjana.n](https://forum.katalon.com/u/niranjana.n)\
**Replies:** 10\
**Last updated:** [May 23, 2025, 4:35am UTC](https://forum.katalon.com/t/is-there-a-way-to-zoom-in-on-the-comparison-images-for-visual-testing/174225 "2025-05-23T04:35:24Z")

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I can see the differences highlighted but I cannot zoom in directly on the side-by-side comparison t…

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## [Katalon agent don't download the latest version of KRE](https://forum.katalon.com/t/katalon-agent-dont-download-the-latest-version-of-kre/173995)

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**Author:** [@braynaud](https://forum.katalon.com/u/braynaud)\
**Replies:** 4\
**Last updated:** [May 20, 2025, 4:04am UTC](https://forum.katalon.com/t/katalon-agent-dont-download-the-latest-version-of-kre/173995 "2025-05-20T04:04:46Z")

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Hi guys, We are using Katalon Runtime Engine (on a VM) with TestOps & GIT. Recently, i added a new…

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## [How do i schedule and run in Katalon KRE Commandline..is that possible](https://forum.katalon.com/t/how-do-i-schedule-and-run-in-katalon-kre-commandline-is-that-possible/170252)

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**Author:** [@vasanthi.jayakumar](https://forum.katalon.com/u/vasanthi.jayakumar)\
**Replies:** 15\
**Last updated:** [April 4, 2025, 3:09am UTC](https://forum.katalon.com/t/how-do-i-schedule-and-run-in-katalon-kre-commandline-is-that-possible/170252 "2025-04-04T03:09:22Z")

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How do i schedule and run in Katalon KRE Commandline..is that possible ? If so how do i do it.. we…

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## [KRE command line parallel headless mode execution not working](https://forum.katalon.com/t/kre-command-line-parallel-headless-mode-execution-not-working/169107)

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**Author:** [@vasanthi.jayakumar](https://forum.katalon.com/u/vasanthi.jayakumar)\
**Replies:** 19\
**Last updated:** [April 2, 2025, 9:52pm UTC](https://forum.katalon.com/t/kre-command-line-parallel-headless-mode-execution-not-working/169107 "2025-04-02T21:52:17Z")

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QI want to run test suite collection with parallel chrome headless mode in KRE command line but it s…

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## [Need help with Testops Environment Variable](https://forum.katalon.com/t/need-help-with-testops-environment-variable/163146)

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**Author:** [@katalonx](https://forum.katalon.com/u/katalonx)\
**Replies:** 3\
**Last updated:** [March 31, 2025, 3:40am UTC](https://forum.katalon.com/t/need-help-with-testops-environment-variable/163146 "2025-03-31T03:40:16Z")

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Hello, I’m currently working on a testops project and customizing the result to be sent to MS Teams. …

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## [Use of Test Case Tags during Execution](https://forum.katalon.com/t/use-of-test-case-tags-during-execution/159059)

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**Author:** [@zahid.asim](https://forum.katalon.com/u/zahid.asim)\
**Replies:** 3\
**Last updated:** [March 7, 2025, 5:16am UTC](https://forum.katalon.com/t/use-of-test-case-tags-during-execution/159059 "2025-03-07T05:16:47Z")

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Hi, We can define a tag for a test case and based on that tag, we can filter and execute those test…

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## [Caught: java.lang.ClassFormatError: Illegal method name "com.kms.katalon.keyword.excel.ExcelKeywords.createExcelFile" in class CustomKeywords](https://forum.katalon.com/t/caught-java-lang-classformaterror-illegal-method-name-com-kms-katalon-keyword-excel-excelkeywords-createexcelfile-in-class-customkeywords/115607)

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**Author:** [@tamas.horvath.8](https://forum.katalon.com/u/tamas.horvath.8)\
**Replies:** 3\
**Last updated:** [February 13, 2025, 2:35am UTC](https://forum.katalon.com/t/caught-java-lang-classformaterror-illegal-method-name-com-kms-katalon-keyword-excel-excelkeywords-createexcelfile-in-class-customkeywords/115607 "2025-02-13T02:35:31Z")

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Hy, I’m using Katalon 9 and KRE 9. I get this message every time when I use KRE, and when i start an…

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## [Screen freezes on Execution tab on Katalon Testops](https://forum.katalon.com/t/screen-freezes-on-execution-tab-on-katalon-testops/163850)

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**Author:** [@tahaj97885](https://forum.katalon.com/u/tahaj97885)\
**Replies:** 1\
**Last updated:** [February 4, 2025, 8:47am UTC](https://forum.katalon.com/t/screen-freezes-on-execution-tab-on-katalon-testops/163850 "2025-02-04T08:47:33Z")

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Hi folks, somehow after some random clicks my screen freezes always on Execution tab on Katalon tes…

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## [Maximum projects quota](https://forum.katalon.com/t/maximum-projects-quota/57659)

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**Author:** [@Milan\_Chalanek](https://forum.katalon.com/u/Milan_Chalanek)\
**Replies:** 4\
**Last updated:** [January 16, 2025, 4:24am UTC](https://forum.katalon.com/t/maximum-projects-quota/57659 "2025-01-16T04:24:59Z")

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Hi guys, maximum projects quota - any “great” new feature? : - /

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## [Activation of KRE License in Unix server](https://forum.katalon.com/t/activation-of-kre-license-in-unix-server/137564)

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**Author:** [@debiprasad.samantara](https://forum.katalon.com/u/debiprasad.samantara)\
**Replies:** 9\
**Last updated:** [January 7, 2025, 7:40pm UTC](https://forum.katalon.com/t/activation-of-kre-license-in-unix-server/137564 "2025-01-07T19:40:03Z")

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Hii Team, Kindly guide me with the procedure how to activate KRE license in unix server and What c…

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## [TestOps Application Repository location](https://forum.katalon.com/t/testops-application-repository-location/159267)

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**Author:** [@julius.hermanto](https://forum.katalon.com/u/julius.hermanto)\
**Replies:** 18\
**Last updated:** [January 3, 2025, 5:04am UTC](https://forum.katalon.com/t/testops-application-repository-location/159267 "2025-01-03T05:04:19Z")

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Hi, I’m trying to follow the guide for Katalon TestOps using this documentation: Upload a mobile app…

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## [HTML report is not generated after launching test suite from command Line](https://forum.katalon.com/t/html-report-is-not-generated-after-launching-test-suite-from-command-line/150477)

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**Author:** [@Nouha](https://forum.katalon.com/u/Nouha)\
**Replies:** 8\
**Last updated:** [October 29, 2024, 11:05am UTC](https://forum.katalon.com/t/html-report-is-not-generated-after-launching-test-suite-from-command-line/150477 "2024-10-29T11:05:42Z")

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Hello Guys , I cannot get an HTML report after launching test suite from command Line. P.S : i alr…

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## [Getting error: "NoClassDefFoundError: org/eclipse/jdt/core/JavaModelException" in Jenkins?](https://forum.katalon.com/t/getting-error-noclassdeffounderror-org-eclipse-jdt-core-javamodelexception-in-jenkins/150481)

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**Author:** [@ddominic](https://forum.katalon.com/u/ddominic)\
**Replies:** 1\
**Last updated:** [October 15, 2024, 12:27pm UTC](https://forum.katalon.com/t/getting-error-noclassdeffounderror-org-eclipse-jdt-core-javamodelexception-in-jenkins/150481 "2024-10-15T12:27:05Z")

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While Executing scripts in Jenkins we are getting “NoClassDefFoundError: org/eclipse/jdt/core/JavaMo…

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## [Can katalon free create test suite and reporting?](https://forum.katalon.com/t/can-katalon-free-create-test-suite-and-reporting/149844)

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**Author:** [@keenanhashim](https://forum.katalon.com/u/keenanhashim)\
**Replies:** 4\
**Last updated:** [October 14, 2024, 4:56am UTC](https://forum.katalon.com/t/can-katalon-free-create-test-suite-and-reporting/149844 "2024-10-14T04:56:28Z")

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I’m currently using the Enterprise trial version of Katalon, which has been very useful for my testi…

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