Hi, I’m trying to execute the scripts in Sauce Labs
Followed the below steps to run scripts:
1. Login to SauceLabs.
2. Navigate to ‘Account’ page after logged in and note / copy your ‘Access Key’
3. Opened ‘Platform Configurator’ page. Selected the settings that i want and it generated the capabilities
4. Then, In Katalon Studio, opened ‘Remote’ settings and passed SauceLabs settings from step #2 and #3.
Tried with below Remote Web Server URL’s : "https://``USERNAME:ACCESS_KEY``@ondemand.saucelabs.com:443/wd/hub" ``"https://``USERNAME:ACCESS_KEY``@ondemand.saucelabs.com:80/wd/hub"
Then the final step will be selecting ‘Remote’ item for execution
Capabilities used :
platform : Windows 8.1
browser : chrome or browserName : chrome
version : 69.0 or browser_version : 69.0 or browserVersion : 69.0
Katalon Version : 5.7.0 → Build 1
Note: My network is behind the proxy and i had configured the proxy in the Katalon Studio Preferences → Proxy.
Getting below error while executing.
10-30-2018 11:58:01 AM - [INFO] - Opening browser
10-30-2018 11:58:01 AM - [INFO] - Starting ‘Remote’ driver
10-30-2018 11:58:01 AM - [INFO] - User set preference: [‘platform’, ‘Windows 8.1’]
10-30-2018 11:58:01 AM - [INFO] - User set preference: [‘version’, ‘68.0’]
10-30-2018 11:58:01 AM - [INFO] - User set preference: [‘ignoreProtectedModeSettings’, ‘true’]
10-30-2018 11:58:01 AM - [INFO] - User set preference: [‘browserName’, ‘chrome’]
10-30-2018 11:58:01 AM - [INFO] - Connecting to remote web server ‘https://:@ondemand.saucelabs.com:443/wd/hub’ with type ‘Selenium’
10-30-2018 11:58:01 AM - [INFO] - Action delay is set to 0 seconds
10-30-2018 11:58:40 AM - [END] - End action : openBrowser
10-30-2018 11:58:39 AM - [FAILED] - Unable to open browser with url: ‘’ (Root cause: org.openqa.selenium.remote.
UnreachableBrowserException: Could not start a new session. Possible causes are invalid address of the remote server or browser start-up failure.
Build info: version: ‘3.7.1’, revision: ‘8a0099a’, time: ‘2017-11-06T21:07:36.161Z’
System info: host: ‘’, ip: ‘’, os.name: ‘Windows 8.1’, os.arch: ‘amd64’, os.version: ‘6.3’, java.version: ‘1.8.0_181’
10-30-2018 11:58:40 AM - [FAILED] - Test Cases/Common Test Cases/Login FAILED because (of) (Stack trace: com.kms.katalon.core.exception.
StepFailedException: Unable to open browser with url: ‘’ (Root cause: org.openqa.selenium.remote.
UnreachableBrowserException: Could not start a new session. Possible causes are invalid address of the remote server or browser start-up failure.
Driver info: driver.version: CRemoteWebDriver)