iOS emulators doesn't be listed with mac OS Big Sur

Katalon version : 7.7.2
Mac OS : Big Sur 11.0.1
Xcode version : 12.2 (12B45b) / latest

After upgrading to Big Sur (and also updated latest Xcode), I can not see iOS emulator list.
My colleagues using the latest Xcode without upgrading to Big Sur are not experiencing this problem.

Has anyone else seen a similar problem?

Sorry for the lack of information

Please let us know how would your work be affected if this issue has not been resolved?

  1. I cannot continue my job and have to work on something else while awaiting your response

Katalon Studio logs

Sorry I cannot find any log file under Applications/Katalon%20Studio.app/Contents/MacOS/config/.metadata/.plugins/org.eclipse.ui.workbench/

Hi @rie.ota,

Please plug the device into your mac then type this command:

idevice_id -l

and share the command result here.

Thanks

@duyluong it returned device ID(?) when I connect my device and run above command.
Katalon doesn’t recognize it.

00008030-00096D013E*********

Hi @rie.ota,

Was the real device listed on iOS Devices selection when you launch a Katalon execution?

For iOS simulators, please run this command and return the result:

xcrun simctl list | sed -e '/== Devices ==/,/== Device Pairs ==/!d'

Hi @duyluong,

Was the real device listed on iOS Devices selection when you launch a Katalon execution?

No, the list was still empty.

xcrun simctl list | sed -e '/== Devices ==/,/== Device Pairs ==/!d'

Above command returns following all simulators list. (copied it halfway)

== Devices ==
-- iOS 8.1 --
    iPhone 4s (055A8D48-B9A5-4DE6-B0A3-C600BAD8E04C) (Shutdown) (unavailable, The iOS 8.1 simulator runtime is not supported on hosts after macOS 10.14.99.)
    iPhone 5 (4CCDA520-83F5-44B3-A2CA-2FE0663A4709) (Shutdown) (unavailable, The iOS 8.1 simulator runtime is not supported on hosts after macOS 10.14.99.)
    iPhone 5s (E73A8DC8-CB8E-4D0C-BA0D-BCB27F9715EE) (Shutdown) (unavailable, The iOS 8.1 simulator runtime is not supported on hosts after macOS 10.14.99.)
    iPhone 6 Plus (3CDA8987-3BAC-4E3C-BAD6-21C20DF2319E) (Shutdown) (unavailable, The iOS 8.1 simulator runtime is not supported on hosts after macOS 10.14.99.)
    iPhone 6 (E53BAF69-F255-4072-8CCD-A58B12B024FD) (Shutdown) (unavailable, The iOS 8.1 simulator runtime is not supported on hosts after macOS 10.14.99.)
    iPad 2 (C767382A-3D29-4058-BEEE-1996A4241184) (Shutdown) (unavailable, The iOS 8.1 simulator runtime is not supported on hosts after macOS 10.14.99.)
    iPad Retina (1ADE4100-3FDD-46F1-8BB4-13C89A061F02) (Shutdown) (unavailable, The iOS 8.1 simulator runtime is not supported on hosts after macOS 10.14.99.)
    iPad Air (220E33FB-6
.....

hi, same problem with Big Sur

Hi, @Dino_DONA and @rie.ota

I have the same issue. The IOS device is empty but if you click on the first line even if its blank you will see your emulator. :slight_smile:

@duyluong your team plan to release a stable version for BigSur any soon?

Captura de ecrã 2020-11-18, às 12.47.44 Captura de ecrã 2020-11-18, às 12.47.59

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@DummyAutomation Thank you for the workaround! Yeah I can see simulators by clicking the line.
I can continue to work…

Anyway, please proceed to fix this bug with Big Sir… :pray:

@duyluong
FYI : Also Test case > Manual view has same problem.
I can see the list by clicking like as @DummyAutomation mentions

Hi all,

Thanks for report this issue and sharing your experiences. We are working on the fix for macOS Big Sur and will release it soon.

From my experiences of using macOS, please don’t upgrade macOS major version immediately after Apple has just announced. Just wait for a stable version from Apple, the production applications release a fix for this version and the IT teams confirm it is safe to upgrade.

@rie.ota, your issue is similar to the issue in this post: Empty test case show

1 Like

Hello everyone,

The Katalon team published release 7.8.1 to fix the bug of not displaying items in table and tree views on macOS Big Sur. Please upgrade!

Happy Testing

Jass

1 Like

Now I can see the list :smiling_face_with_three_hearts: Thank you!

1 Like